QuickBooks Accounting 4+

QB Online constantly has several bugs

QBs in general is usable accounting software, but the glitches are unacceptable. We have used it for over twenty years. We now use QBs Online due to mobility of our service. Intuit makes frequent changes. Most changes do not add to functionality of the product. They are only changes to looks often causing confusion. The REAL problem is along with most of these changes comes new bugs. The VERY REAL is some bug never seem to be corrected. For example. Our Sale Tax hasn’t functioned correctly in over a year. My request for correction has been ignored. Most recently, today, there is a new look when adding items to an invoice. When adding an item while in the invoice, them item used to go to the invoice once completed. This made sense, since you are adding the item to the invoice and while in invoice. But NOW, the item goes away; not directly to the invoice. You have to go back to the item and add it to the invoice. Senseless. This is difficult to explain without demonstration, but it’s ridiculously senseless. I could go on and on about products. We are looking for a more functional system. Maybe if companies are unwilling to pay for dysfunctional software, they will make required corrections.

Developer Response ,

Hi, Capt Darien. We'd like to help out here so you can get the support you deserve with regard to this issue. To start, we'd like to know if this occurs while logged into the website as well (https://qbo.intuit.com/login)? If so, our phone/chat teams would love the opportunity to help out further. You can use this article to help get connected (https://community.intuit.com/articles/1767990). We hope this helps. All the best. -Caitlyn, The QuickBooks Team

Very Easy to Use

I’m in the construction trade and love the ease of use of QuickBooks Mobile as I’m always away from my office and need to access customers estimates/invoices and payment history frequently. There are some things on the mobile app that should be fixed that would make it less time consuming such as:
-after saving an invoice or estimate without leaving the saved page, any changes that are made while staying on the same page will not be recorded so it will need to be changed a second time in order to be recorded. It’s extremely frustrating when many changes are made after the initial saving and having to do them all over agin for a second time.
-Multiple files or attachments should be able to be added to the estimate or attachment instead of each individual file or photo. It’s too time consuming and wastes a lot of time.
-sometimes I require a down payment after an estimate has been accepted and the only way I’ve been able to record the initial down payment is to convert the estimate to an invoice even through the job has not even been started.
- a digital signature should be allowed or accepted for the estimate through QuickBooks instead of customers having to print the page, sign it, take a picture of it, and then sent back to me in an email or text message. This is extremely time consuming and could easily be solved if a tab was created at the signature line allowing customers to sign it digitally.

QuickBooks Online Does Not Integrate With TurboTax

I have to admit my first time using quickbooks I was in awe. I was thinking this company is great. That is until Tax time came around. I mean I get it and see what quickbooks is trying to do. Quickbooks online has a lot of Bookkeeping and Accounting services in it so that you can network with different bookkeepers and CPA’s to handle your books and taxes during tax time. For businesses that prefer it that way then this is heaven for them. However, Quickbooks online fail to realize there are also a lot of businesses that love to do their own taxes, now it becomes a nightmare because somehow Quickbooks Online do not integrate with TurboTax. Then they want to tell you to purchase TurboTax business, and purchase quickbooks desktop and import your data there then blah blah blah What about the business that operate with iPads only they don’t have a desktop. It just sound like a bunch of money scams. No one wants to keep purchasing services they don’t want to use. This company has turned something so simple into the most complicated situation ever. All you have to do is integrate Quickbooks Online with TurboTax that way we can import data and do our own taxes. This company has so much potential but if they can’t fix simple things their future will not be so bright.

Developer Response ,

Hey there, Apple20137. Our Product Development Team is always looking to improve and add new features, so we appreciate your suggestion as our Team is scouring the reviews space. You can always check out where new features are first announced by checking out our blog (https://intuit.me/2L2zqTv). Wishing you all the best. -Kyle, The QuickBooks Team