RequestIndy 4+
City of Indianapolis
Designed for iPad
-
- Free
Screenshots
Description
RequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue.
RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience.
RequestIndy may also be used to check the status of previously submitted requests.
What’s New
Version 5.0.0
Major Enhancements
Ratings and Reviews
Location Services Errors
Off and on when trying to report issues such as city street pothole problems the program errors out and your unable to pinpoint an address or even type in and search for an address. This happens even after having tried the app on three to four different devices thinking it is on the users end. It becomes very frustrating when this happens. The app will even have a pop-up asking for a one-time permission or while using the app location permission. Neither option seems to solve the problem.
A step in the right direction
I’ve been using RequestIndy for many years, and I’m glad our city has this app. It’s nothing fancy but functional, and most of my requests were addressed within a month or sooner (weather permitting). I only have two suggestions:
1. Persistent login - I’m getting kicked out weekly, so it’d be more convenient if my login was remember for longer.
2. Email or SMS updates once a request is resolved.
Other than that, it’s been working fine for me. Thanks!
Missed opportunity
This app could be so much more. The city missed an opportunity to build an app that’s accessible and easy to use. Instead, it’s full of redundant menus, takes several more steps than necessary to complete basic actions, follows no modern design principles, and isn’t even optimized for mobile with small serif fonts and dated forms.
I still use the app regularly to report potholes, but this app is a huge miss.
App Privacy
The developer, City of Indianapolis, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- City of Indianapolis
- Size
- 30.4 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 11.0 or later.
- iPad
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2014 City of Indianapolis
- Price
- Free