RequestIndy is an exciting tool from the City of Indianapolis’ Mayor’s Action Center that allows our citizens to request non-emergency City services and report issues such as potholes, missed trash collection, and stray animals. Currently, RequestIndy can be used to enter more than 30 of the most commonly requested services. RequestIndy is fully-integrated with the City’s enterprise-wide service systems for each City department so requests are routed directly to the folks who can resolve the issue.
RequestIndy is available 24 hours a day, 7 days a week to allow citizens to make these requests at their convenience.
RequestIndy may also be used to check the status of previously submitted requests.
- Service request details now include case status updates
- Bug fixes
Ratings and ReviewsSee All
Good idea but...
I've used a few times last year but had trouble this year. I tried to report a pothole in the middle of the road and kept getting a message that there was no address. Of course there isn't, it's the middle of the road and there's no house or business there. Haven't you heard of GPS? It also needs to be made easier to report potholes when encountered, which means when stopped at a light. I want to tap a button or two to quickly report a pothole.
Ability to report graffiti has been removed, also there is no option to report occupied housing violations.
Great, when it works
I've used this for awhile. It's useful when it works; now it just shows the splash screen then closes so I can't use it. Tried reinstalling to no avail. Also, the Comments section doesn't show the cursor when you type, so if you need to go back and change something, you just have to guess where you're typing. And I agree that getting comments back from the city would make this app tremendously useful: as it is, when I file a request, I simply have to hope they got it and acted on it, as I typically don't get emails back with a response.
With Family Sharing set up, up to six family members can use this app.