Rescue + Mobile 4+

LogMeIn, Inc.

    • 3.0 • 66 Ratings
    • Free

Screenshots

Description

*ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST*
The Rescue + Mobile application allows support technicians to troubleshoot a problem you are having on your device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.
Technicians have the ability to chat, view system diagnostic information, push various profiles and settings including email, APN, and WiFi.

How to use:
1) Install the application
2) Launch the application from your home screen
3) Enter the six digit pin code given to you by your support technician
4) Allow your trusted support technician to connect to your device

What’s New

Version 7.32

Bug fixes

Ratings and Reviews

3.0 out of 5
66 Ratings

66 Ratings

JohnMaynor ,

Good improvements

I finally am grateful for the update to allow a reliable ability to at least let the user share their screen. This falls short of 5 stars as we don’t have the ability to take control of the users phone.

Tamara01 ,

Hmm

Hmmm I don’t know about that letting someone have access to your account and then you click a button and they’re supposed to disconnect. I know some companies are legit and honest about what they do but other companies pay record what they see and keep that camera and all that stuff open. Just saying have you ever seen your camera late just pop on for no reason at all

Sum T1ng w0ng ,

Helpful but hmmm

After using this app I was left with curiosity and what I mean by that is using this app I had to enter my Social Security number while someone was on the other side watching and just like phone calls makes me wonder if they have to record it for training purposes ““ . Will not use this app again.

App Privacy

The developer, LogMeIn, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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