Runner's World 4+

Not sure why there are negative reviews. You can read any Runners World issue you want (I think). I scrolled back a many years and stopped cause it just kept going and going and going. Plenty of running articles... I doubt I’d ever get thru that many, but good to know I have the option.

Note: 4 stars instead of 5 cause when in PDF view the bottom is cut off slightly. You can still read it all (especially if you use text view) but it’s just slightly annoying to me it gets cut off in that view.

Today is 9 July 2024. I paid for my year subscription to RW+ on 2 July 2024. As of today, my account still says “pending” and I cannot access articles. I’ve also updated my mailing address several times, which is not the same as my billing address, but my account keep defaulting back to my billing address as my mailing address. I have no idea if I’m even going to receive my print subscription.

When I try to log in to the RW app, I either get a “login in successful” followed by an immediate prompt to subscribe or I get a “something went wrong” pop-up. I emailed Support and haven’t heard back. This is very frustrating considering I paid for a year and am currently in training so I’d really love to access the material I paid for.

It appears this has been an ongoing issue for more than a year according to reviews. It would be nice if Runner’s World would honor their customer agreement and allow us to have access to the products we paid for. If it was the other way around, if the customer acquired a product without paying for it, we’d be committing theft. I don’t know why these companies aren’t held to the same standard as customers.

I have subscribed continuously to RW since 2007 and hav enjoyed improvements in the publication (links within the articles, neat page transitions, the ability to ‘star’ my fav articles, and of course, fabulous running support). I used to look FORWARD to each new issue. In the past 3-4 years I hav been unable to read the mag but didn’t cancel my script until today. I was holding out hope that they would fix the App problems, but I’m done!

I’ve deleted and reloaded the app more than thrice, thinking that doing them at different times I might catch an ‘update’ that fixes the App problems. No go, my zines show they are in the cloud but the cover images never populate and calling in did not work. I got the runaround on more than 3 occasions.

I am sorry to say goodbye but I am done wasting my money on something I can’t even enjoy. I have 3 years worth of zines that I haven’t been able to even see the covers let alone READ. Goodbye RW.