iPhone Screenshots


■ What is the Smart Washer App?
The Smart Washer App supports 'Smart Check' function that helps you to take action when an error occurs in your washer. It recognizes an error code in Samsung washer display and informs how to take action.

■ Supported Washer Models:
- Check the Smart Check mark in the control panel and the information about them in the user manual.
- The "Smart Check" may be represented as "Smart Care" depending on the language.

■ Please check these items before using the Smart Washer App!
- External light may cause the camera recognition function to be incorrect. Adjust the focus and angle properly for the auto camera recognition to operate correctly.
- Check the supported washer and smart phone models.
(Other models are not guaranteed that they will operate normally.)
- Depending on the font you have set in your mobile phone, Application's screen may look different.

What’s New

Version 2.1.38

Updated to app dedicated to Smart Check

Ratings and Reviews

1.7 out of 5
191 Ratings

191 Ratings

Tinyhiknee ,

Tech Unworthiness

This is the explanation provided if one needs to use the App to diagnosis a problem (Smart Care)

“depending on the situation.
1. Turn the power off and on and then press the Smart Care button and hold for 3 seconds before 10 seconds is passed after turning the power on again.
2. If a problem occurs in the washing machine, immediately press the Smart Care button.
For more information, refer to the user manual.”

What !!!! Does Samsung have anyone technical who proof reads their instruction
The App crashes immediately when use in this function

Igreenlife ,

Wasted money on these appliances

So I spent over 20k decking my house out in all the “latest and greatest” Samsung smart appliances. I wish I had read these reviews first because literally none of it works I have a fridge, range, hood scoop vent, washer and dryer and nothing connects properly - I have 5 different Samsung apps all of which require accessible sign ins (almost every time I change screens) and I can’t get anything accept the driver to connect. The range temporarily from time to time but washer and dryer and hood vent never have waste of 25k

cord100 ,

Grateful for the app and their Pro team

I was very impressed at how the app worked in combination with the customer service staff to resolve my problem without the need for a repairman. The app made the situation much easier to navigate.

App Privacy

The developer, Samsung Electronics Co., Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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