Sharp HealthCare 4+

No place to change notifications

I did not receive an initial letter telling me that I had to switch from the previous FollowMyHealth to this app. The app works OK, it was easy to send messages to my doctor. However, I did not receive any notification that my doctor had responded to me. I had initially signed up for the text message and email notifications. There is no place in the app to change those settings nor is there any place on the app to contact someone for help. You change those features, you’ll get five stars from me. In the meantime, I’ll just keep starting the app to see if I have any responses from my docto.

Developer Response ,

Hi Sdsmiles, we're sorry that you were not notified about our switch from FollowMyHealth. There is an extra step to receive texts that must be turned on. Under communication preferences, select the option to subscribe to text messages, which is separate from the categories. Click on "Manage your subscriptions" and turn on the option to receive text messages from 80509. You can also select 85429 for news and announcements. Please let us know if you still need help updating your notifications.

Not ready for wide use

For being a 4+ y-o app, this has a LOT of problems. 3 weeks ago it was forced into use by all Sharp users and I can’t find ANYONE that has ANYTHING good to say about it. Doctor contacts aren’t there, medications prescribed by Sharp aren’t there, immunizations given by Sharp aren’t there, previous appointment dates were changed, new appointments are impossible to make using the new app. My doctor told me to make a nurses appt, but the app doesn’t include the pre-loaded “reason” I need to make this appointment. Overall, a really bad replacement for a previous app that had a few issues. This app solves NONE of those previous issues and adds tons more, making it almost unusable. It is obvious that eventhe SHARP STAFF are having many frustrating issues with this newly mandated app, and can only say politely “the bugs are being worked on” and “it will get better.” Today’s update with “minor bug fixes” is a joke. Since Sharp want to make this their primary interface, I need this app to work now, not wait 5 years until they figure it out.

Great user experience

I recently used this app for managing my healthcare needs and was thoroughly impressed by its user-friendly interface. Navigating through the app was a breeze, making it extremely easy to book appointments without any hassle. One feature that stood out to me was the ability to directly communicate with my doctor, which added a personal touch and enhanced the overall experience. The design of the app is clean and intuitive, making it simple to use for anyone. Moreover, having access to my recent medical history at my fingertips was incredibly convenient, allowing me to stay informed about my health. Overall, this app is a fantastic tool for anyone looking to streamline their healthcare management. Highly recommended for its seamless functionality and thoughtful design.