SierraAccessControl 4+

One of the worst apps for opening gates

To open the gates you have to take your iPhone, unlock it, open the app and do tap + swipe. Sometimes app does not opening so you have to close it and open again. It is very not convenient and safe while you driving in the car. Other similar apps have Apple Watch app to do it in one click and Apple Shortcut connection so I can just ask Siri to open the gates.
Please add an ability to use it via Shortcuts, it would make it way easier and safer. Thank you.

Developer Response ,

We've worked hard to enhance the app's stability, significantly reducing the chances of it not opening on the first try. This update should provide a smoother, more reliable experience.


You can now add your gates to a "shortcut favorites" within the app. This feature allows for quicker, easier access, so you can open your gates with fewer taps and less time spent on your screen.
Additionally, you have ability to open your gates using Siri. By setting up a simple text command, such as "Hey Siri, text gate open," you can operate your gates hands-free, making it much safer while driving. (note your admin would need to give you the permissions to activate this feature.)
Hope that helps.

Loss of functionality

I can’t use Facial Recognition on this version of the app. I finally got the old version set up to recognize my face to open the gates but it’s not there in this version. Seems like the app went backwards.

Also - why can’t I reset my own password in the app?? Seriously - there is no profile option!!

We have a call box at our front gate that I have to recognize the phone number and process to use when a call is made. I don’t use it often but why isn’t it integrated with the Summit Control App.

Sorry guys!! We have had so so many problems with our gates since they were installed and a poorly developed app doesn’t help.

Developer Response ,

Hi Fig8or. Thank you for taking the time to share your feedback with us. We understand how frustrating it can be when things don’t work as expected.

Regarding the facial recognition and password reset issues you mentioned, both of these functions are indeed available in the current version of our app. We recommend reaching out to your gate administrator to ensure everything is properly configured. You can also contact our tech support team for assistance—we’re always here to help. (972) 474-6422

Biometrics

New biometric feature was a great addition letting my users login without having to remember passwords. This saves me time as the Admin as I do not have to reset passwords for users. It has definitely enhanced the security and the overall experience for the user. Great App - I definitely recommend it.