SimplePractice Client Portal 12+

Access your care with ease

SimplePractice, LLC.

    • Free

iPhone Screenshots

Description

If you’re receiving services for behavioral health, counseling, speech pathology, occupational therapy, physical therapy, or any other wellness service by a practitioner who uses SimplePractice, this app is for you! The SimplePractice Client Portal iOS app empowers you to manage care for you or your loved ones from one secure place. Stay connected with your practitioner between appointments from the convenience of your phone. Your personal information is kept private, yet easily accessible for your convenience.

Simplify how you access care with features like:
• Passwordless login – Securely log into your Client Portal without the hassle of a username or password by setting up a passcode, touch ID, or Face ID for instant access.
• Personalized notifications – Get push notifications sent right to your phone regarding any new messages, invoices, or documents that have been sent to you by your practitioner.
• Secure messaging – Message your practitioner directly from your phone knowing that all communication is secure and private.
• Upcoming appointments and requests – View all your upcoming appointments, and request a new appointment with your practitioner directly from the app.
• Digital payments – Add new payment methods to pay your bills including HSA and FSA cards. You can even pay directly from the app.
• Digital paperwork – Complete documents and questionnaires related to care on your own time.
• Telehealth – Join virtual appointments with your practitioner directly from the app, so you never have to find a link buried in your inbox again.
• Appointment directions – Get automatically transferred to your preferred mobile navigation app for easy directions to your practitioner’s office.
• Profile switching – Quickly toggle between any Client Portal you’re managing—whether you’re seeing different providers who use SimplePractice for practice management or are managing care for multiple individuals.

To access the SimplePractice Client Portal iOS app, you must be invited to use the SimplePractice Client Portal by your practitioner. When you first log into the app, the email you provided to your practitioner will be used to authenticate your Client Portal access. After you’ve signed up, turn on Face ID, Touch ID, or a four-digit passcode for hassle-free login. Please note: what you can see and do within the SimplePractice Client Portal app may vary, and is limited to the specific features your practitioner has enabled for your profile.

Are you currently looking for therapy services? To find a behavioral health therapist that uses SimplePractice near you, visit www.meetmonarch.com.

What’s New

Version 1.13.1

Thanks for using the SimplePractice Client Portal app! Our app is updated regularly to ensure that you have the best experience.
This new version includes the ability to share your feedback about your app experience with the developers from the menu.

Ratings and Reviews

KwackyK ,

Great App, but Sign-In Glitchy

I happened upon this app while using my iPhone and was able to sign in without issue. But when moving over to my iPad and attempting to sign in, I got “Link Expired-enter email again to receive new link” error message. I then logged out of the app from my phone and tried again from iPad—same thing. So I tried logging back in from my phone, but it now started displaying error message too… I attempted 5 times (back to back) and got the same result. I then waited about 15 minutes and retried with success in logging into both iPad and phone.

While ultimately the issue was resolved, it was significant enough to share with developers.

Developer Response ,

Thanks for your feedback. We will investigate this issue. We regularly update the app with fixes for a smoother user experience.

super psych ,

Helpful and pleasant graphics too

I’m a clinician and just tried using the application for clients to get acquainted so that I can recommend it. I’m impressed with the ease of use and did not find any of the problems mentioned in the reviews about slowness or messages not going through and I was able to request an appointment and also cancel it easily. And on my clinician side I saw things come through quickly and now that I’ve tested it myself I will recommend it and give it five stars! I’ve been using SimplePractice for about five years for my notes and scheduling and Medicare billing. I can get personal help when I have difficulties with billing or anything else from simple practice staff. I don’t use it for any other billing because I don’t take any other insurance and I handle my cash payments through QuickBooks.

WhirleyPop Momma ,

Honest and value added feedback!

Having just set up my patient portal and using SimplePractice for the first time, I’m happy to offer a user’s perspective as I get to know this app. My background is in IT, specifically testing/interfacing with user applications and writing the supporting documentation for its use. I’ll dial in to offer feedback from time to time so that you can consider improving this application for ease of use and functionality! For starters, I would request that the application icon (using an iPhone, and iPad) says SimplePractice. The current application name is Client Portal, and makes no sense at all. Branding is everything, so time to change it to your branded name. Look forward to seeing your name on the icon in the coming weeks! Thank you :-

Developer Response ,

Thanks for your feedback. We appreciate your honest review and will take your feedback into consideration.

App Privacy

The developer, SimplePractice, LLC., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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