SmartThings 13+

My husband decided to update our kitchen and after three months of researching different products we decided to go with the Samsung bespoke models. We purchased the refrigerator, dishwasher oven and microwave all the same color white because some of the other colors were not readily available and white matched our kitchen anyway. It looks beautiful. We always get compliments when we have company. The products are amazing. They work very well very easy to use. Everyone loves the little tiny ice cubes that the icemaker makes as well as the other size. I’ve always wanted the water and ice in the door, but after seeing the bespoke refrigerator and how it has the picture and the water dispenser on the inside I liked that much better. I get notifications when the oven has preheated when the microwave is done. I can see inside the fridge when I’m shopping. There’s just so many features that these products have the list is too long to name them all. We are very pleased with our purchases. The only thing that we noticed that we were change would be how easy it is to turn the oven on when you’re trying to wipe the top of the stove because everything is flat and just running your rag over it you could press the button and turn something on, but it’s just as easy to turn it off. The microwave is large on the inside and very easy to clean. The dishwasher is silent and works like a beast. Again, we are very pleased with our purchases.

Hi there, thank you for your feedback. We appreciate the time you have taken to share with us. We're constantly working on improving SmartThings and making it more simpler and reliable for our users. If you need any help Please send details of what you are experiencing to our customer support at "https://www.samsung.com/us/support/owners/app/smartthings" so that we will assist you with your query.

In 2017 I purchased 2 multi-purpose sensors. They were great on garage doors. Once connected to the hub, it was less than 30 seconds to attach to a garage door and they did a great job of indicating the door was open when horizontal and closed when vertical. No more wondering “did the door close?”, a notification indicated closed and was part of my security system to indicate someone had opened the door. Sometime in January 2020 the app made the sensor a bi-purpose sensor only. No warning or notification! The tilt function removed! I went back to the classic app at suggestion of Samsung support (very time-consuming as I had to reset the hub and then had to completely re-add ALL sensors/lights etc... to BOTH apps!). No tilt in old app either. I attempted to connect one sensor as a contact sensor but with the rails and wheels, this was very difficult (the WHOLE reason the tilt function was so great!). Also once it was installed as a contact sensor, it only took one opening of the garage door to knock the magnet off somewhere along the path and jam the door! I’ve spent at least an hour re-doing both apps and reinstalling a sensor and still have no solution! I reluctantly give 2 stars because it was a great, simple solution for 2 years. I suppose if I buy a newer version of the multipurpose sensor it might work?!??! NOT going to keep buying sensors and I have guarantee that will even work and for how long?

Hi! The option has been removed from the Classic app. But we are constantly working on to add more features in the new app in the upcoming update. I have forwarded this review to R&D. Hope you will be seeing this feature in the upcoming update of the new app.

Smart things are good because they make life easier, safer, and more efficient by using technology to help us in our daily routines. For example, smart devices like phones, speakers, thermostats, and even refrigerators can connect to the internet and communicate with each other, which saves people time and energy. Smart home systems allow you to turn off lights, lock doors, or adjust the temperature with just your voice or an app, which not only adds convenience but also helps reduce energy costs and supports the environment. They can also improve safety, since smart cameras and alarms can alert you instantly if something unusual happens, even when you’re not at home. In addition, smart technology supports learning and productivity by giving quick access to information and helping people stay organized. From healthcare devices that track your heart rate and sleep to smart cars that can prevent accidents, these technologies improve quality of life in many ways. Overall, smart things are good because they combine comfort, safety, and efficiency while helping us use resources wisely and stay more connected to the world around us.

Hello, thank you for your feedback. We truly appreciate the time you took to share your thoughts with us. If you encounter any issues with the SmartThings app in the future, please don't hesitate to reach out to our customer support team at "https://www.samsung.com/us/support/owners/app/smartthings". We'll ensure that you're back up and running smoothly.