SOLE‪+‬ 4+

Rower history & BT don’t work

Just received my SR550 rower. This app shows my workout history as a run even though I ONLY have the rower and it’s connected to this app. The blue tooth on the rower screen won’t connect to iPhone. I tried updating rower & iPhone, and various connection methods on multiple iPhones. The screen BT shows up on the iPhone but fails to connect. Disappointing, especially for the cost of the equipment.

Functional most of the time but not great

I have been using both the Sole fitness app and Sole+. That's the only way I have been able to get the Sole+ app to work. Apparently the Sole app gathers the workout data, uploads it to your Sole account and then the Sole+ app can access it. I haven't figured out a way to connect the Sole+ app directly to my f63 treadmill. The documentation is essentially non existent. Is it supposed to connect directly? That would be much nicer. It's very clunky too have to use both apps. It also misses uploading some of the days which is really annoying as it throws off all the charts and makes it unusable to track. You also should be able to pair to your phone and not have to pick the treadmill to connect to every time you open the app

Developer Response ,

thanks for your feedback. We are trying to solve how to let one APP to support all type of SOLE fitness equipment. we will announce the information once we make it.

Total joke

Limited functionality. Inconsistency between displayed by the equipment and recorded by the app information. Read/write options to Health make absolutely no sense - why write weight/height data? But no read option to take into account in calculations?! Why read other exercise data? The app lists that it does not collect information, but the privacy policy accessed from the app says otherwise. It’s better not to release an app instead of pushing this nonsense.

The response from the developer shows that they do not understand the comments on data flow. Integration is great when done correctly. What is not good is when it is done wrong as many have noted. The response does not explain why exercise calories sometime differ by a factor if two when measured in the app and the equipment when both use the same inputs.

Developer Response ,

thanks for your feedback.
1. many users requested that their workout data should be integrated into Apple Health.
2. Weight is one fctor of calorie calculation. Height is used to meeasure personal BMI. In the futual some information related wrokout will be delivered to the user.
3. reading other exercise data can help to evaluate user's total workout quantity. for example the user's outdoor wotkout can be integrated into SOLE+ for workout evaluation.