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Versión 1.23.1

All these Halloween Horror Nights announcements are making us so excited for the event! We’ve continued working hard on The Official Universal Orlando Resort App. Here’s what’s new in this release:

• Halloween Horror Nights Mobile Game – Interact with the event like never before – introducing the Halloween Horror Nights 2019 Mobile Game featuring TERROR TRIVIA. Kill time in line and face off head-to-head against other guests with the return of TERROR TRIVIA. Seek out specialty QR Codes for badges, points and surprises with Achievements. Take a peek behind the curtain and read about the event with Production DIE-ries. And one-up your points with two frightful mini-games, in THE ARCADE. Play like your life depends on it, starting September 6th. #HHNGame

• Account Setup Walkthrough – When you first install or update your app, we’ll take you through a personalized guide to access your existing account or set up a new one. Once you complete your account setup with payment methods and permissions, you’ll have the convenience of using the app for Mobile Ticketing, TapTu Pay™ at Volcano Bay and Mobile Food Ordering.

• Bug Fixes – As always, thanks to your feedback we have identified some bugs and squashed them in this release.

Have feedback, or need some help? Send us a tweet using the hashtag #AskUniversal

Valoraciones y reseñas

4.8 de 5
85.4 k valoraciones

85.4 k valoraciones

Chrisjen16 ,

The BEST EXPERIENCE!! Above all other “theme parks “

My family and I recently went to a different theme park(s) and couldn’t help comparing it to Universal Studios/Islands of Adventure. This particular theme park was unorganized, boring, and chaotic. Don’t get me started on the employees !!
That experience made us APPRECIATE Universal Studios all the more!! Universal Studios gives you a whole different level of experiencing the rides. The rides are interactive, employees in character and enthusiastic!! Universal Studios pay attention to the smallest of details giving us an experience that is truly unique. The parking is convenient, the parks are clean and themed, easy access to freestyle drinks and meals, and massive variety of food. My family is loyal to Universal Studios more than ever. Pass holders for life!!
Don’t waste your time at other parks GO TO UNIVERSAL STUDIOS/ISLANDS of ADVENTURE and experience a whole other world-in the movies!!!!

Respuesta del desarrollador ,

Hello. Thank you so much for taking the time to send us your review. We're glad to hear you enjoy visiting our parks! We will be forwarding your feedback to the appropriate teams.

unhappily advised guest ,

App glitch

The first time I attempted to make the purchase my account was charged then the transaction was reversed. When I called to get assistance to find out why I was told that it is impossible to find out the decline reason on universals end(I had already contacted my bank to find out if it was on their end). I was told that it is impossible to find out the decline reason because the people who can do that research do not speak with customers and the employee manager(Mike) could not take my care number to provide them with to look the decline reason up. He also said that they(the department that can look up decline reasons that does not speak with customers) could not look up the profile attached to the card to look up the card number find out why my card declined. Their only solution was to a different way of purchasing the tickets or re-download the app. I am lucky that I was able to purchase the tickets after I re-downloaded since they could offer me no help if it hadn’t. I understand that the people who assist with the transactions themselves do not speak with customers but their must be a way for the customer service center to put in a research request.

Respuesta del desarrollador ,

Hello, thank you for your feedback. We are sorry to hear of any difficulty you experienced while purchasing your tickets, and will be sharing your concerns with the appropriate teams. If you would like to discuss this further, please feel free to contact our Guest Services Department at 407-224-4233 option 4 or via email at GuestServices@universalorlando.com. We hope you enjoy your visit.

SwirlsALot ,

So Much Fun!

This was our first visit to Universal and Islands of Adventure in Florida and we had a blast! We didn’t want to leave and we can’t wait to visit again! The Express Pass is so worth it! We didn’t have to wait in line a long time and in some instances at all:)! The Wizarding World of Harry Potter is amazing even if you are not a fan! I will miss the butter beer so much, frozen and regular:). The two best rides in my seven year old daughter’s opinion and mine is The Forbidden Journey in Hogwarts Castle and The Jurassic River Adventure! So much fun!! I can’t count how many times we rode those two! I recommend staying at a resort on site as you get free shuttle services to and from the parks! We stayed at Cabana Bay in one of their tower rooms and it was great and not as expensive as some of the other on site hotels! We will be back!

Respuesta del desarrollador ,

Hello, thank you for your positive feedback about your visit. If you would like to provide additional feedback regarding your mobile app experience or the experience you had in our theme parks, please send an email to GuestServices@UniversalOrlando.com or call Guest Services at 407-224-4233, option 4 for assistance.

Información

Vendedor
NBCUniversal Media, LLC
Tamaño
105.7 MB
Categoría
Travel
Compatibilidad

Requiere iOS 11.0 o posterior. Compatible con iPhone, iPad y iPod touch.

Idiomas

Inglés

Edad
Clasificación 4+
Ubicación
Esta app podría utilizar tu ubicación aunque no la tengas abierta, lo cual puede consumir la batería de tu dispositivo.
Copyright
© 2018 NBCUniversal Media, LLC.
Precio
Gratis

Compatibilidad

  • Compartir en familia

    Hasta seis miembros de una familia podrán usar esta app mientras la función Compartir en familia esté activada.

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