Hamburgers, Offers, & Ordering
Wendy's International, LLC
If you love Wendy’s—which, who doesn’t?—you need this app. Get your faves at your fingertips, earn Rewards, catch exclusive offers, and order ahead. Look, we could keep going, but they only give us so many characters here. See below if you wanna dive deep.
Where can you score free food? Right here. All you gotta do to get FREE Wendy’s is EAT Wendy’s. Eat, earn Rewards points, and trade ’em in for anything in the Rewards Store.
Exclusive Deals & Offers
This app is your hookup. Get app-exclusive offers on breakfast, dinner, and everything in-between. All the deals, zero FOMO.
Let’s be real. Speaking to speakers can be rough. Reduce the awkward shouting in your life and order right from your phone.
Customize Your Order
No mayo? No problem. Choose what you want and what you don’t, and we’ll make it happen.
Save Your Faves
Have a go-to Wendy’s order? Of course, you do. Save it to your faves for fast and easy re-ordering.
Who carries cash anymore? Load $$$ or use a credit card and pay from the app. You can also add a gift card and never guess the balance again.
Get Menu & Nutrition Info
Find the deets on local pricing, ingredient lists, allergens, nutritional info, and even count calories & carbs.
Support Foster Care Adoption
The Dave Thomas Foundation for Adoption’s mission is to find forever families for children waiting in foster care. Every donation helps.
We always love hearing from you. Tell us what’s on your mind by:
• Live chatting in-app
• Leaving us a message in-app
• Texting or calling us at 888-624-8140
Minor bug fixes and enhancements.
Ratings and Reviews
Don’t usually leave reviews..
I’ve used a lot of these apps and while I could nitpick every one of them, I’d rather just tell you what’s most important to me: response time to feedback.
Whenever something happens at the store, the Burger King/jack in the box apps are the least responsive, you’ll have to play email tag with them for days to weeks and might get nowhere. Jack in the box solution is to go to there stores cause they never just refund your money for a missing item or something wrong, lost out on reward points cause they made a mistake? Too Bad.
The Wendy’s app gets you a response in 24 hours, either text/email but you get that feeling that there’s definitely one person you’re talking to and not going through a chain of command or a team. Now, what’s more important to you? Responsiveness when it comes to your money or something dumb, like a button doesn’t work or the layout doesn’t look right for you?
Good when works but needs support
I been using this app for about a year and for the most part it works. My issues are no actual customer support for issues. I made an order and the app had no issues taking my payment but the restaurant had to close early that day. I never received my usual confirmation for picking up my order since I didn’t. I contacted customer support multiple times and never got a single response back after 2 days. Only after taking a survey did the restaurant manager reply to my survey and sent one email telling me to contact customer support for a refund. I replied saying I did and no one would respond and neither did that manager to my email. I had to initiate a charge back with my credit card company to get my refund. I was also making a lunch order in advance and after the customization the app decided to completely clear my order because it turned 10:22 AM and breakfast orders can’t be made anymore and the menu turns to lunch and why is breakfast cut for mobile ordering at 10:22 AM when the restaurant will take it until 10:30 AM? What’s up with the digital frosty key tag? I bought the physical one and it says I can use it with ANY purchase but the digital one it can NOT be used with any other offers that’s a scam. I definitely will not be visiting Wendy’s as much this year!
Horrible App! Bad Customer Service!
I ordered through their app and when I got to the restaurant, I was unable to check in. I kept getting an error message. I went to the front to ask them to prepare my order and to report the issue. The worker rudely stated that she couldn’t help me and called for the next customer while I was standing there. I was then told that I had to place the order with them directly and pay again. When I mentioned that I would need a refund for the mobile app order, they stated that I had to contact Wendy’s customer service for the refund and that they had nothing to do with the mobile app order. I decided to leave the restaurant and get nothing because I found them to be rude and unhelpful. When I contacted Wendy’s customer service, they told me that the manager at the store would have had to refund me and that they cannot give refunds to customers. They sent a message to the manager at the location and stated that they will contact me when they can. What does that mean? Who refunds customers when the mobile app decides to mess up. The store or Wendy’s customer service? Regardless I’m going to contact my credit card company to reverse the charge. I’ve never had this issue with any other food ordering app and I promptly deleted Wendy’s app and won’t be using it again.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Wendys International, LLC
- 222.6 MB
- Food & Drink
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
English, French, Spanish
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2023 Quality is Our Recipe, LLC
Get all of your passes, tickets, cards, and more in one place.