iPhone Screenshots

Description

If you love Wendy’s—which, who doesn’t?—you need this app. Get your faves at your fingertips, earn Rewards, catch exclusive offers, and order ahead. Look, we could keep going, but they only give us so many characters here. See below if you wanna dive deep.

Earn Rewards
Where can you score free food? Right here. All you gotta do to get FREE Wendy’s is EAT Wendy’s. Eat, earn Rewards points, and trade ’em in for anything in the Rewards Store.

Exclusive Deals & Offers
This app is your hookup. Get app-exclusive offers on breakfast, dinner, and everything in-between. All the deals, zero FOMO.

Order Ahead
Let’s be real. Speaking to speakers can be rough. Reduce the awkward shouting in your life and order right from your phone.

Customize Your Order
No mayo? No problem. Choose what you want and what you don’t, and we’ll make it happen.

Save Your Faves
Have a go-to Wendy’s order? Of course, you do. Save it to your faves for fast and easy re-ordering.

Mobile Pay
Who carries cash anymore? Load $$$ or use a credit card and pay from the app. You can also add a gift card and never guess the balance again.

Get Menu & Nutrition Info
Find the deets on local pricing, ingredient lists, allergens, nutritional info, and even count calories & carbs.

Support Foster Care Adoption
The Dave Thomas Foundation for Adoption’s mission is to find forever families for children waiting in foster care. Every donation helps.

We always love hearing from you. Tell us what’s on your mind by:
• Live chatting in-app
• Leaving us a message in-app
• Texting or calling us at 888-624-8140

What’s New

Version 9.2.6

Minor bug fixes and enhancements.

Ratings and Reviews

4.8 out of 5
251.2K Ratings

251.2K Ratings

neilhatestech ,

Don’t usually leave reviews..

I’ve used a lot of these apps and while I could nitpick every one of them, I’d rather just tell you what’s most important to me: response time to feedback.

Whenever something happens at the store, the Burger King/jack in the box apps are the least responsive, you’ll have to play email tag with them for days to weeks and might get nowhere. Jack in the box solution is to go to there stores cause they never just refund your money for a missing item or something wrong, lost out on reward points cause they made a mistake? Too Bad.

The Wendy’s app gets you a response in 24 hours, either text/email but you get that feeling that there’s definitely one person you’re talking to and not going through a chain of command or a team. Now, what’s more important to you? Responsiveness when it comes to your money or something dumb, like a button doesn’t work or the layout doesn’t look right for you?

Viozu ,

Horrible App! Bad Customer Service!

I ordered through their app and when I got to the restaurant, I was unable to check in. I kept getting an error message. I went to the front to ask them to prepare my order and to report the issue. The worker rudely stated that she couldn’t help me and called for the next customer while I was standing there. I was then told that I had to place the order with them directly and pay again. When I mentioned that I would need a refund for the mobile app order, they stated that I had to contact Wendy’s customer service for the refund and that they had nothing to do with the mobile app order. I decided to leave the restaurant and get nothing because I found them to be rude and unhelpful. When I contacted Wendy’s customer service, they told me that the manager at the store would have had to refund me and that they cannot give refunds to customers. They sent a message to the manager at the location and stated that they will contact me when they can. What does that mean? Who refunds customers when the mobile app decides to mess up. The store or Wendy’s customer service? Regardless I’m going to contact my credit card company to reverse the charge. I’ve never had this issue with any other food ordering app and I promptly deleted Wendy’s app and won’t be using it again.

Sarahf12912 ,

Worst Fast Food App

I have apps for all the fast food restaurants in my area and this is the absolute worst.
The first time I used this app I placed my order and paid and when I arrived to the restaurant to pick up my order they told me they don’t accept mobile orders. How?? Get yourself together Wendy’s. Obviously if a location is not taking mobile orders I should not have been able to place a mobile order for that location. Fortunately the staff were kind and understanding and I was able to get my meal without having to pay twice.
Since then, I’ve been able to use this app successfully only one time. Every other time there have been errors that occur and prevent me from checking out. Today there was an offer for a free frosty with mobile order but again, the stupid app will not let me place a mobile order. I just used one of my other apps that actually work and went to a different place to eat.
I love Wendy’s but whoever they have got to develop this app needs to be replaced ASAP. I can’t be the only one they’re losing business from.
The only positive thing I can say is that when the app actually works it is simple to use, but I could say that for literally any other restaurant. Step it up devs.

App Privacy

The developer, Wendy's International, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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