They work as they should. You need to set up automation in order to turn water off.Side note if you loose power it won’t turn the water off unless you put power supply on battery backup. Also if not the power goes out then back on the water valve will turn water off. Just FYI. I love the system. You can also schedule times to turn water off and on if you have a summer home. Or just use the app.

I just received the kit with 3-sensors today. Installation and Setup was easy and fast. Notifications work fine when motion is detected and all units seem to be working properly. My only gripes are a) one of the sensor’s batteries are at 1/2 power, even though they were included with the sensor as new and the protective contact paper was intact until setup, and b) it would be ideal for your company to offer a text messaging notification service as an add-on option. This way if a person has their phone on silent mode, they can setup the sending number for the text messages as an Emergency Contact and force the Sound Notification. Considering a would-be burglar will likely trigger the sensors after dark, and possibly when the home owner is sleeping and has their phone on silent mode or Do Not Disturb, the text as an Emergency Contact will trigger a sound and wake the person.

I’ve been crawling under furniture replugging lamps that were operating just fine until the “update.” The arrangement seems to have gone back in time a few years, and I’m super frustrated.

Our basement flooded and we received no notification. I have a mesh system with 2.4 and 5 GHz and the extender is 20 feet from 3 of them and the app say poor service connection. Battery shows full but when I put them in water I get no alert or alarm. When I opened the app, the updates must have disconnected me from their service because I had to approve several changes for anything to come up. I have invested around $100 in these and have zero faith in them!!!Customer Support, Can I return these? Can you pay me for new carpeting?