Zoho Assist - Remote Desktop 17+
Remote Access & Support
Zoho Corporation
-
- Free
- Offers In-App Purchases
Screenshots
Description
Zoho Assist is a reliable remote desktop app that allows you to easily and securely connect to remote PCs from any location at anytime. One of the best aspects of Assist is that it works seamlessly across all major platforms.
Technicians can use Zoho Assist to launch a remote support, screen sharing, or unattended access session to support customers and fix issues in real time.
Key Features
Siri shortcuts: Start sessions, search for and connect to distant machines, and more using voice commands.
iOS widgets: With the iOS widgets feature, you may save your favorite URS device and access it directly from the home screen.
App lock: App lock provides a biometric lock to secure unattended remote support device.
Dark Mode: Choose between dark and bright modes based on your preferences.
Power options at the remote end:
- Log off
- Reboot
- Shut down
Schedule a remote session with a specific time, date, and other details.
Use Assist's text chat option to communicate effectively with your customer during an active remote support session.
Multi-monitor navigation:
Technicians can access and control multiple monitors during a support session.
File transfer:
Send and receive files (up to 5 GB) from technician device to customer device during a remote session.
Session Notes: Take contextual session notes during a session without needing to switch between apps.
Screenshots sync:
Screenshots captured during a session may now be synced up to the cloud.
In-App purchases allow users to subscribe to Zoho Assist which enables these features for them:
-File Transfer
-Send Ctrl+Alt+Del
-Reboot and Reconnect
-Schedule Sessions
-Session Notes
Quick guide:
Install Zoho Assist Technician app.
Install the Zoho Assist customer app on the device you need to connect to.
Initiate a remote support session on your device and then prompt the customer to join the session using the customer app.
Privacy Policy and Terms & Conditions:
-https://www.zoho.com/privacy.html
-https://www.zoho.com/terms.html
What’s New
Version 3.2.21
Bug fixes and performance enhancements
Ratings and Reviews
Works great
Works well. The interface is user friendly and very helpful.
I keep finding reviews from people who have been scammed online.
Unfortunately, the scammer who targeted them selected Zoho Assist, just as they might have chosen TeamViewer, AnyDesk, LogMeIn, or any other platform.
I sincerely empathize with the distressing experience you faced, but I urge everyone to move beyond this event and think rationally.
Is it just to blame a tool that is meant to assist you due to your own inexperience in identifying online scammers?
Is it right to speak negatively about Zoho Assist simply because it was misused by unscrupulous people?
Designed to streamline the computer repair process, Zoho Assist allows users to avoid the hassle of taking their devices to a shop and waiting for extended periods. Instead, it offers remote assistance, which can be a significant time and cost saver. However, the potential for misuse is an unfortunate reality that extends beyond the tech industry, affecting areas like medicine, where drugs can be misused, and politics, where power can be misappropriated. I hope this reflection is constructive and not bothersome to anyone. My curiosity was sparked after diving into various reviews.
Developer Response ,
Thank you so much for your support!
Works great!
Recently started using this as a replacement for TeamViewer (free edition). I do alot of remote support and I was looking for a free solution with minimal effort to get running. I looked into several free alternatives that could do unattended and remote support but I needed something that could get setup in restricted networks only ssl and http open. I couldn't find a free solution that I didn't need to open ports or setup some sort of reverse proxy. I then looked for paid solutions and found many that cost a fair amount but they worked then I found Zoho assist not only did it do what I wanted but had a free version and even the payfor version didn't break the bank!
Outstanding!
We are currently using the Remote support app and social media platform for our computer support business. Must say, I’m beyond impressed. In a day and age where a business scalability is vital to its success, Zoho comes through. Zohos Pricing and customer Support are unmatched and the options seem never ending. I’m super excited to see how the future of our business looks as we grow with the use of other Zoho apps!
App Privacy
The developer, Zoho Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contacts
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Zoho Corporation
- Size
- 45.4 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Bulgarian, French, German, Japanese, Portuguese, Simplified Chinese, Spanish, Swedish
- Age Rating
- 17+ Unrestricted Web Access
- Copyright
- © 2024, Zoho Corporation Pvt. Ltd. All Rights Reserved.
- Price
- Free
- In-App Purchases
-
- Unattended Standard - Monthly $12.99
- Remote Support PRO - Monthly $17.99