AirMobile

Name: AirMobile
Rating: 4.5 (1096 reviews)
Author: Afrihost

Utilities

Only for iPhone

Free · Designed for iPhone

1.1K Ratings
Ages

4+
Years
Category

Utilities
Developer

Afrihost
Language

EN
English
Size

78.6
MB

iPhone

The AirMobile App by Afrihost gives you full control. Manage your products, top up, activate eSIMs, share data/airtime, earn rewards, check the network status and more from anywhere. Products ● All your products in one place — including eSIMs. ● Pin your most used products for easy access. ● Top up data and airtime directly from the homescreen. My Account ● View and update personal details. ● Manage payments, view invoices and settle your account. ● View and track orders. ● eRICA directly in the app. Network Status ● View the current status of our network. ● Subscribe to network notifications in your area. Get Help ● Chat via WhatsApp Help. ● Get answers on the Help Centre. ● View and submit Support Tickets. ● Submit a Call Me Back request. Notification Center ● Stay up to date with important messages, promotions and news.

Ratings & Reviews

4.5

out of 5

1.1K Ratings

Great app, but could be better
13/06/2024

Savage10000
Two of my numbers display as the same data value. I wish there was an internal method of transferring data between my SIM cards. I use a lot of SIM cards for devices so it’s a pity that I’m limited to seven of them and need to use other service providers for the rest of them. Otherwise pretty good app.
Great app, but could be better
13/06/2024

Savage10000

Two of my numbers display as the same data value. I wish there was an internal method of transferring data between my SIM cards. I use a lot of SIM cards for devices so it’s a pity that I’m limited to seven of them and need to use other service providers for the rest of them. Otherwise pretty good app.
Free Data policy
13/04/2024

Randy@187
I am enjoying the network speed and reliability although I referred a friend to airmobile , my friend successfully registered and I received my 5gb free data , so I referred another friend and my friend successfully registered and I did not receive my 5gb free data. So when I call airmobile they say my friend must validate banking details , but my first friend never had to do this and I received my 5gb free data . So they changed the policy or something now I didn’t get my free data and when I call the customer helpline they insisted my friend need to validate banking details. Then when I asked to speak to supervisor they put me on hold indefinitely. So I am not sure how to resolve this. Disappointed customer .
Free Data policy
13/04/2024

Randy@187

I am enjoying the network speed and reliability although I referred a friend to airmobile , my friend successfully registered and I received my 5gb free data , so I referred another friend and my friend successfully registered and I did not receive my 5gb free data. So when I call airmobile they say my friend must validate banking details , but my first friend never had to do this and I received my 5gb free data . So they changed the policy or something now I didn’t get my free data and when I call the customer helpline they insisted my friend need to validate banking details. Then when I asked to speak to supervisor they put me on hold indefinitely. So I am not sure how to resolve this. Disappointed customer .
Airmobile's Lack of Transparency and Poor Customer Service
06/06/2024

Adarsh BG Singh
I recently had a frustrating experience with Airmobile that has left me deeply disappointed and infuriated. As a regular practice in South Africa, I needed to top up my data, so I proceeded to load airtime, planning to use it to purchase data.To my surprise, once I loaded the airtime, I was unable to buy data with it. Confused, I reached out to Airmobile's WhatsApp Support, where an agent informed me that it is not possible to buy data with airtime and that I should have bought data directly. This was a shocking revelation as I was completely unaware of this and there is no disclaimer on the app to inform customers about this significant issue.I explained my situation to the agent, expressing my frustration and requesting a refund. However, I was told that a refund was not possible. Now, I am stuck with airtime that I do not need, and Airmobile has shown a complete disregard for treating customers fairly. This lack of transparency and refusal to provide a solution is unacceptable. Airmobile needs to address this issue urgently and ensure customers are properly informed to prevent similar incidents in the future.
Airmobile's Lack of Transparency and Poor Customer Service
06/06/2024

Adarsh BG Singh

I recently had a frustrating experience with Airmobile that has left me deeply disappointed and infuriated. As a regular practice in South Africa, I needed to top up my data, so I proceeded to load airtime, planning to use it to purchase data.To my surprise, once I loaded the airtime, I was unable to buy data with it. Confused, I reached out to Airmobile's WhatsApp Support, where an agent informed me that it is not possible to buy data with airtime and that I should have bought data directly. This was a shocking revelation as I was completely unaware of this and there is no disclaimer on the app to inform customers about this significant issue.I explained my situation to the agent, expressing my frustration and requesting a refund. However, I was told that a refund was not possible. Now, I am stuck with airtime that I do not need, and Airmobile has shown a complete disregard for treating customers fairly. This lack of transparency and refusal to provide a solution is unacceptable. Airmobile needs to address this issue urgently and ensure customers are properly informed to prevent similar incidents in the future.
Absolutely Magnificent
22 Jun

Veilkeeper77
I’ve been using Afrihost for just over a year now, and I must say that I have had absolutely no issues. Just to mention a few key points:Little to no reception issuesTech support is very good This AirMobile app is extremely well designed and works very well.Just all round the best decision I’ve made. And an added plus is how much money I am saving, with Mobile data being the cheapest amongst Afrihost’s competitors, and both Airtime and Mobile Data not having an expiration date, I have saved literally 1000s of Rands since my onboarding.I highly recommend Afrihost anyone who is looking for a cheap, honest and reliable service provider.Definitely the best around!
Absolutely Magnificent
22 Jun

Veilkeeper77

I’ve been using Afrihost for just over a year now, and I must say that I have had absolutely no issues. Just to mention a few key points:Little to no reception issuesTech support is very good This AirMobile app is extremely well designed and works very well.Just all round the best decision I’ve made. And an added plus is how much money I am saving, with Mobile data being the cheapest amongst Afrihost’s competitors, and both Airtime and Mobile Data not having an expiration date, I have saved literally 1000s of Rands since my onboarding.I highly recommend Afrihost anyone who is looking for a cheap, honest and reliable service provider.Definitely the best around!

- Improved top-up payment options for a smoother experience - Bug fixes and performance improvements.

Version v.1.0.104

1 day ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics