Discovery Bank 4+
Bank Healthier
Discovery
-
- Free
iPhone Screenshots
Description
Discovery Bank is a shared-value bank. The Future of Banking. Now.
Discovery Bank is the next generation in digital banking. The Future of Banking. Now.
Welcome to the world’s first fully digital shared-value bank. Sign up in under 5 minutes anytime, anywhere and have a bank branch in the palm of your hand.
Discovery Bank offers some of the best interest rates in the market, revolutionised digital payments and SA’s best client experience that makes life easier, more exciting, and more rewarding. Unlock a world of rewards with Discovery Miles – the rewards currency worth up to 30% more than cash - and access Vitality Travel and get up to 75% off local and international flights.
A full bank branch at your fingertips:
o Sign up in under 5 minutes, get a free virtual card and start transacting immediately.
o Manage your cards, accounts, and rewards in one place.
o Instantly change a PIN, and pause or stop cards.
o Manage in-app and email notifications so you’re always in the know.
o Download certified bank statements, account confirmation letters, and tax and deposit certificates anytime.
o Get client support 24/7/365.
Pay anyone, anywhere, anytime:
o Real-time payments from only R1.
o Make instant payments to your Discovery client contacts without banking details with Discovery Pay.
o Generate virtual cards in seconds for safer, more convenient, and more rewarding payments.
o Tap-and-pay with Apple Pay, Fitbit Pay, Garmin Pay, Google Pay, Samsung Pay and SwatchPAY!.
o Skip queues and automatically settle medical expenses at pharmacies, hospitals, and medical service providers with Health Pay.
Access products that enrich your life:
o Get exclusive access to Vitality Money, which helps you track and improve your financial behaviours and rewards you when you do.
o Choose an account right for you – from day-to-day banking, a credit card, or full banking suite.
o Open unlimited free savings accounts in minutes and earn market-leading interest rates.
o Get credit of up to R1,000,000 with immediate access when you need it.
o Apply for a home loan on the app, get up to 100% financing and a preliminary offer in 5 minutes.
o Open British Pound, Euro and US Dollar Forex accounts in minutes for seamless foreign currency transactions anywhere in the world.
Upgrade your travel experience with Vitality Travel:
o Enjoy an enhanced travel experience with Vitality Travel by Discovery Bank.
o Get up to 75% off local and international flights.
o Use the Discovery Bank app to browse local and international flights by airline, cabin class, fare type, stops and times.
o Pay seamlessly from your cards and accounts, or with Discovery Miles.
o Get exclusive access to The Lounge, by Discovery Bank and SAA, for an elevated pre-flight experience.
o Skip the queues at security clearance and car hire with Priority Fast Track and Europcar Ready2GO.
Unlock a world of rewards:
o Up to 75% off local and international flights
o Up to 75% back on HealthyFood items at Checkers and Woolworths
o Up to 50% back on HealthyCare items at Clicks and Dis-Chem
o Up to 20% back on fuel spend at bp and select Shell stations
o Up to 20% back on Uber rides
Earn and spend Discovery Miles:
o Earn Discovery Miles every time you use your Discovery bank virtual card.
o Earn Discovery Miles through Vitality Active Rewards (when you exercise, drive well, or spend responsibly), and for Vitality lifestyle rewards (like up to 75% back in Discovery Miles when buying HealthyFood items).
o Use Discovery Miles to pay and save up to 15% when you spend them in-store and online every day – this doubles to up to 30% off on Miles D-Day on the 15th of every month.
o Buy prepaid products like airtime, data, SMS bundles, water and electricity and get up to 15% off.
o Buy entertainment vouchers for Blu Voucher, PlayStation Store, Roblox, Spotify and more – with up to 15% off select vouchers.
o You can also use Discovery Miles to pay for travel, send them to your contacts or convert them to cash.
What’s New
Version 5.10.0
You can now view historical payments to a beneficiary within the beneficiary payment flow.
Ratings and Reviews
Full of bugs
I received two goals. One of them was to view six educational video’s. The video’s was not bad, but after many times of viewing it, my goal is still not completed. It just ignore the fact that I watched it.
I contacted Discovery Bank via phone and via e-mail, but they did not do anything about it. Twice I received an automatic e-mail which told me that someone would contact me, but that did not happen either.
Further the upload function for documents does not work (well, not gor me). I had to sent them an e-mail without a reply to tell me what is going on, but I can see that someone did the uploading on my behalf.
Right idea, poor execution
The whole idea around a digital behavioural bank is great. However the real everyday client value is much over muchness. You can’t receive international currency, you don’t get any meaningful international assistance (expect a huge phone bill if you have to call them with any issue from overseas). Small simple things available with other banks in app aren’t with Discovery, things like changing where your OTP goes to (no e-Mail option, if you travel you’ll need to get a local sim at every destination to provide a cell number, then call their call centre at a huge expense to change it, then await a security call to authorise it, then wait for the actual process to execute on their end before your fancy card will work for online purchases), some things are ridiculous. There is no available e-mail correspondence and they give you the same old run around on the phone of department to department trying so solve a simple Problem, only up until recently you had to specially request stamped account statements, and because there is no physical branch for most things you have to simply call them and wait for them to sort out any issue you’re having and just trust that they are doing it.
Some great ideas, but they are still at the beginning of their learning curve and it can be very frustrating if you‘re on the flat end of the curve as a client needing a working bank card as I recently found out.
Pathetic customer service and the app is not user friendlly!
I’m very discouraged by Discovery bank. I have a credit card with them and use it as a debit card, making sure I always either deposit money before or after using the one on the card to make sure I’m not owing them). However from March this year I have been seeing weird debit transfers from supposedly the main credit card account to the budget facility, random amounts daily. It’s so confusing and I dnt even understand what is happening on my account. I tried calling the call centre today and they just told me that they have system issues with debits going off from the main accounts to a budget facility and are currently investigating(no communication to clients on this whatsoever). They couldn’t even explain thoroughly what is actually happening in my account like other Banks would:( I’m super confused and frustrated! The app is very confusing, you dnt even understand what is happening on the many accounts added there. I feel like I’ve lost control of my money as I do not understand what is happening there! I do not even know when I’m getting feedback regarding my query😭 disappointing discovery!!! I’m cancelling this card very soon, I cannot go on like this!!!
App Privacy
The developer, Discovery, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Discovery Bank LTD
- Size
- 259.4 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- ©Discovery Limited
- Price
- Free
Supports
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Wallet
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