Your money, your way
Easily track your finances, discover tools and features to help you manage your money, and explore personalised offers – all at your fingertips.
Effortless day-to-day banking
• Quick payments and transfers: Send money with ease
• Top up instantly: Buy airtime, data, SMS bundles, and electricity
• Send money vouchers: Share cash vouchers to anyone with a cellphone
• Hassle-free international payments: Make global transactions in just a few taps
• Play Lotto: Try your luck directly from the app
Take control of your money
• Open a savings account online: Start saving in minutes
• Manage your cards: Set payment limits, stop or replace cards quickly
• Access documents on-demand: Get stamped statements, bank letters and tax certificates
• Quick balance checks: View your balances without signing in
• Track insurance claims: Submit and monitor your building insurance claims easily
Everything you need, all in one place
• One view of all your accounts: See all your Standard Bank accounts in one convenient place
• Manage your loans: Handle your personal, vehicle and home loans with ease
• Get vehicle loan pre-approval: Apply for pre-approval in just a few taps
• Link your accounts to trading: Manage your share trading profile directly from the app
• Monitor your investments: View your Stanlib investments anytime, anywhere
Note: Availability of some features may vary depending on your region.
Your app will automatically update to ensure you always have the latest features and security upgrades.
Getting started
Simply download the app using data (charges apply for the initial download), but once you’re set-up, there are no data charges when using the app. As long as you have a connection, your banking is ready to go!
Transactional features are available to Standard Bank accounts held in South Africa, Ghana, Uganda, Botswana, Zimbabwe, Zambia, Tanzania, Lesotho, Malawi, eSwatini and Namibia. Keep in mind that some types of payments include transaction fees.
Legal info
The Standard Bank of South Africa Limited is a licensed financial services provider in terms of the Financial Advisory and Intermediary Services Act; and is a registered credit provider in terms of the National Credit Act, registration number NCRCP15.
Stanbic Bank Botswana Limited is a Company (registration number: 1991/1343) incorporated in the Republic of Botswana and a registered commercial bank. Namibia: Standard Bank is a licensed banking institution in terms of the Banking Institutions Act, registration number 78/01799. Stanbic Bank Uganda Limited is regulated by the Bank of Uganda.
Hi,I rely on the built-in screen reader, VoiceOver, to navigate and use the application.I am writing to report a critical accessibility barrier on a key feature of the app that makes it unusable for me.Details of the Issue: * Device: iPhone iPhone 14 * iOS Version: iOS 18.1. * App Version: The latest version. * Accessibility Feature Used: VoiceOverThe Error: * I log into the Standard Bank App successfully. * I select one of my accounts from the main dashboard to view its details. * On the next screen (where options like "Account Details," "Statements," "Stop Card,"., are typically located), VoiceOver fails to read the proper labels. * Instead of announcing the actual function, VoiceOver repeatedly announces the generic, unhelpful phrase: "Touch Area" for every single selectable option in that section.Impact:Because all the critical options (like obtaining a statement, viewing full account numbers, or managing the account) are unlabeled, this section of the app is completely inaccessible and unusable to me and other customers who are blind or visually impaired.I kindly request that your development team immediately investigate this issue and ensure that proper Accessibility Labels (VoiceOver labels) are implemented for all interactive elements in this specific screen in the next app update.Thanks
Developer Response
Hi Son of the Storm Rider! Thank you for highlighting this important accessibility concern. Your feedback is invaluable in helping us create a seamless experience for all users. We’d love to hear more about your specific issues so we can address them effectively. Your insights truly matter!
Unacceptable
Rob26371
Predatory data and privacy practices. I was deceptively signed up in the app for “trust calls” without ever explicitly allowing this, in a way I found to be very deceptive, which apparently allows Standard Bank to monitor my calls, and there is no intuitive way to undo this in the app, I am FORCED to create a digiME profile before being able to access basic services and link my phone, which I have already signed into, to my account, answering several security questions, they still require me to creat a digital ID to send MYSELF my OWN money!! (I notice this has been addressed in the app but I still find this absolutely egregious — you’re a banking app, and you have to attain a higher standard than “ooops”) Absolutely unacceptable breaches of trust and privacy. This update is half-baked with several bugs I picked up immediately. I didn’t even mention the “info update” form which asks me to list the most influential person I know. Are you kidding? What is the possible rational for attempting to ascertain this information? If you don’t know any better you would think this update was intended not to create a better user experience but to erode your privacy. I didn’t even mention the gps info it was bugging me for. What is going on at Standard Bank? Bank elsewhere. I intend to.
Developer Response
Hello Rob26371, Thank you for your detailed feedback on the app's features and privacy practices. Your concerns about trust calls and the need for a digital ID are important to us, and we’ve escalated this matter internally. For further assistance, please contact us at SBSA.ask@standardbank.co.za. Your insights help us improve!
Marketing messages
RealityChecks
There seem to be no way to keep the stench of marketing from taking over critical apps such as banking apps, which provide a service I am paying a lot for. The marketing messages can also not be deleted at all and seem to stay in the messages popup forever. It is useful that its possible to disable Notifications for them, but it looks like the only way to not to constantly be annoyed by messages and nonsense is to disable notifications on the app Completely. That is becoming difficult, because now std bank charges additional fees for transaction notification smsses. Which leaves the user with only 2 affordable options: disable app notifications in order not to be spammed - which makes noticing thefts on your account impossible, or enable it and keep the feeling of a sleezy app that keeps wanting to “connect” with people. All I want is a basic banking app. I pay a lot of money to the bank every month. Stop trying to force unwanted and unneeded and Ignored communications down our throats. Use twitter if you think there are people that want to stay “connected” to their banks’ irrelevant news. I want to make payments, I do not want to read which rugby team you support.
Developer Response
Hi RealityChecks, we truly appreciate your feedback about the marketing messages in the app. We understand how important it is to have a clear and straightforward banking experience without distractions. Your insights are invaluable, and we’d love to hear more about your thoughts on this. Thank you for sharing!
STILL Not fully functional
T van der P
Below is my original review. Unfortunately NOTHING improved since I last wrote about it. I’ve been to two branches and phoned the call centre. Nobody could tell me why the savings account opening function doesn’t work. The information about the account is still incomplete- only interest “up to” and minimum investment. Standard bank used to be the best for electronic banking and banking in general; 30 years ago was the most modern. Since it’s run by the Chinese it steadily deteriorates in customer services who are treated increasingly arrogantly by more and more incompetent staff. The app is good for simple operations like transfer and payments. Claims to provide account opening facility but it does not work. Information appears “please visit a branch” - not very helpful especially that interest offered is higher when the account is opened via the app. The information about savings accounts in incomplete. Stating the interest “up to ...” is particularly misleading as this limit is offered at higher investment value and longer saving period. Sketchy information on capitalising and effects of premature withdrawal. As usual - half-done job.
Developer Response
Good day @Jo vd MThank you for your feedback. Please can you send an email to AppReviewsBR@standardbank.co.za so that i can assist you with the issues you have experienced.
A great update this time! Here's what's new
• We’ve added a new Documents tab to the Account View page, making it easier to find and access your documents
• We’ve introduced a Start a Chat option under the Documents section, allowing you to request documents that are more than 24 months old
We're always enhancing our app, with bug fixes and improvements.
Please keep your banking app updated to benefit from any new features and enhancements.
Version 3.78.0
The developer, Standard Bank Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Identifiers
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
The Standard Bank of South Africa Limited
Size
502.5 MB
Category
Finance
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Apple Vision Requires visionOS 1.0 or later.
Languages
English
Age Rating
4+
4+
This app has an age rating of 4+ with content restrictions. Some content may be rated higher, but access is managed by the developer through in-app controls.
