The FNB Banking App embraces the future of help – helping people to help themselves.
Managing your financial life has never been this easy with the ability to transact, borrow, invest, protect and communicate all in one place.
Download the App to see for yourself.
Want to know more? Open the banking app and select FNB Assist, here you can view video tutorials on all in-app functionality. Also see answers to frequently asked questions from Help under Information from the main menu.
Fingerprint ID - Supported on all devices with a Fingerprint sensor running IOS 10+
Secure Chat - Available to Gold, Premier, Private Clients, Private Wealth and Business customers.
By downloading or using the FNB Banking App for smartphones, you agree to be bound by the license agreement located at https://fnbtouch.fnbconnect.co.za/software_license.pdf . This agreement is incorporated into this notice for reference.
If you do not agree to the license agreement, do not download or use the application.
Terms & conditions apply.
- Have your say and log a query, suggestion, compliment or a complaint. Select Information from the menu, then ‘Have your say’.
- Manage the cards linked to your partner wallets. Select Settings from the menu, then ‘Partner wallets’.
Ratings and ReviewsSee All
The app is great, but has a few bugs
The main issue I have is this. A new iOS update is rolled out, and suddenly my mobile device is no longer “linked” to my account. Try to chat to private banking representative, and the reply is “sorry. Cannot help you, please delete your device from “online banking settings>devices, then reconnect it”. easy enough I think. So I try to do this on my phone... No luck. Impossible to delete devices. Try it on my iPad, same problem. Then my iMac using safari, no option available to delete a device, finally tried chrome and the same issue. So here
I sit with a non functional app, and a few serious banking issues with serious consequences. i have tried to do this several,times, but it doesn't give me that option (to delete a device). Please don’t tell me it only works on IE, because After 11 years of hassle free computing, I will never again be the owner of any Windows based device. Honestly, it’s an awesome alp with all the functionality anyone would desire, but I cannot begin to explain the frustration I feel right now.
Great app but some basic things costing me
This is really a great app, I love it. I use it on a daily basis, it is really my sidekick. However, a simple thing as changing my credit card auto payment DATE has cost me so much. For some reason, when you change the date it also changes amount to be debited from “minimum” to “total due”. It’s counterproductive that if I want to edit a date setting then all the other settings change to default, what’s the point of editing?
Needless to say when the transfer date came around all my money was transferred. But hold on there’s a catch, when you manually transfer money from your transactional account to your credit account it’s seen as an internal transfer and the money reflects same time. Auto payment, on the other hand (and here comes the kicker), is not deemed as an internal transfer but rather as a payment and it takes 3 to 5 days for the money to reflect. So now all my debit orders are bouncing, nice.
Update on the latest version: I’ve got a response from the developer. All I can say is: have you tried using it in landscape mode on an iPad? It’s pathetic. Who cares about rearranging icons. The app is a far cry from what it once was if icons and menus are more important than actual banking data. How hard can it be to get this right, you had it right before...
Previous review (01): The updated version of the app for tablets is sad. Instead of using the full screen, information is displayed in a quasi-window, which is approx 1/3 of the screen in size, effectively like using a phone app on the tablet. I give up on this app on a tablet, it’s a pain to use. The dev team really needs to wake up. UI design was previously significantly more functional, and that should be the first goal for an app like this.
Review on the previous version: The scaling of the side menu and the buttons at the bottom is not correct on an iPad (text is huge), while the bottom buttons are too short on the iPhone 6s. Aside from this, the new interface doesn't bring any real benefit - many common tasks like account transfers now require an additional tap to get to...
Developer Response ,
We have optimized the app to support both Tablet and Smartphone devices, enabling more functionality, such as Secure Chat, Report Fraud, Smart inContact etc.
This will require setup, by entering your Username, Card&Pin and complete the process with your OTP.
- FirstRand Bank Limited
- 69.8 MB
Requires iOS 10.0 and watchOS 3.0 or later. Compatible with iPhone, iPad and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- ©2015 FirstRand Bank Limited Reg. No. 1929/001225/06
Up to six family members will be able to use this app with Family Sharing enabled.