VA: Health and Benefits

Name: VA: Health and Benefits
Rating: 4.8 (274811 reviews)
Author: US Department of Veterans Affairs (VA)

US Dept. of Veterans Affairs

Free · Designed for iPad

275K Ratings
Ages

16+
Years
Category

Medical
Developer

US Department of Veterans Affairs (VA)
Language

EN
English
Size

29.5
MB

With the official VA: Health & Benefits app, you can manage your VA health care, benefits, and payments from your mobile phone or tablet. Features include: Biometric sign-in - Use your phone’s built-in security features—like fingerprint and face recognition—to securely access your information. Health care tools - Refill and track your VA prescriptions. - Send and receive secure messages from your VA health care team. - Review appointments and add them to your calendar. - Get your records for VA vaccines, such as COVID-19. Benefits tools - Check your disability rating. - Review your claim or appeal status. - Submit evidence for your claim or appeal. - Download common VA letters. Payments tools - Review payments we’ve sent you. - Update your direct deposit information. Facility locator - Find VA facilities and services near you. Veterans Crisis Line - Get quick access to the VA Crisis Line. Proof of Veteran status - Show proof of your Veteran status. Need help with this app? Call us at 800-698-2411 (TTY: 711). We’re here 24/7.

Ratings & Reviews

4.8

out of 5

275K Ratings

Pretty Solid 🤯
08/22/2024

joel bowden7
I have been using the app since the beginning of 2021. They have continually improved and updated since then and the updates have been helpful and the additional resources included in the app, such as messaging your actual, personal, local, medical providers and getting real-time responses in my experience on average 10 minutes or less. This is huge in helping veterans with social isolation or suicidal ideations and PTSD and other disabilities schedule appointments and reach out for care without physically talking to someone on the phone, but still being able to reach a VA employee who can schedule all the care needed on a case by case basis and tailor it to your personal needs. Since the amount of time a claim requires for processing from beginning to end is average 3-6 months they should consider upgrading to an even more in-depth system to show the veteran where they are in the process exactly without any assuming involved, the veterans next actions/steps to be done exactly, and a ballpark/estimated completion date would go a long way in improving the attitude of veterans towards the VA claims process. I believe it would eliminate some if not all of the uncertainty around the length of time the claim will be, and the feeling that the claim is not being handled or being given the attention it deserves, both would considerably reduce the amount of phone calls received daily pertaining to claims and status. 🇺🇸FYea
Pretty Solid 🤯
08/22/2024

joel bowden7

I have been using the app since the beginning of 2021. They have continually improved and updated since then and the updates have been helpful and the additional resources included in the app, such as messaging your actual, personal, local, medical providers and getting real-time responses in my experience on average 10 minutes or less. This is huge in helping veterans with social isolation or suicidal ideations and PTSD and other disabilities schedule appointments and reach out for care without physically talking to someone on the phone, but still being able to reach a VA employee who can schedule all the care needed on a case by case basis and tailor it to your personal needs. Since the amount of time a claim requires for processing from beginning to end is average 3-6 months they should consider upgrading to an even more in-depth system to show the veteran where they are in the process exactly without any assuming involved, the veterans next actions/steps to be done exactly, and a ballpark/estimated completion date would go a long way in improving the attitude of veterans towards the VA claims process. I believe it would eliminate some if not all of the uncertainty around the length of time the claim will be, and the feeling that the claim is not being handled or being given the attention it deserves, both would considerably reduce the amount of phone calls received daily pertaining to claims and status. 🇺🇸FYea
Just a single recommendation
Mar 27

UltimateChiefV2
App is certainly quite alright, there are at times the that the system will be down due to errors and but I’m sure a little patient from the community would be greatly appreciated; just a unbiased opinion because truly the VA lack resources and employees to manage the app. That being said, it should truly be great if the app and the website could be synced within 24-48 hours apart or have a automated message that will direct us to use the website in case the app is down. It could also be implemented a option for users to make reports letting the IT team know and have an idea of what the issue might be and how it could be fixed, so that it could be taken care of immediately. Updates should be rolled out whenever possible and maintenance could be done weekly or biweekly depending on the available work force.I love the new veteran proof card, it would be amazing if we could get one on the app like the one on the main website. This should prove useful for the older veterans not great with technology, allowing them better access to using the most of their earned benefits!
Just a single recommendation
Mar 27

UltimateChiefV2

App is certainly quite alright, there are at times the that the system will be down due to errors and but I’m sure a little patient from the community would be greatly appreciated; just a unbiased opinion because truly the VA lack resources and employees to manage the app. That being said, it should truly be great if the app and the website could be synced within 24-48 hours apart or have a automated message that will direct us to use the website in case the app is down. It could also be implemented a option for users to make reports letting the IT team know and have an idea of what the issue might be and how it could be fixed, so that it could be taken care of immediately. Updates should be rolled out whenever possible and maintenance could be done weekly or biweekly depending on the available work force.I love the new veteran proof card, it would be amazing if we could get one on the app like the one on the main website. This should prove useful for the older veterans not great with technology, allowing them better access to using the most of their earned benefits!
Conveniently annoying
07/13/2024

Dorkfacekilla
Logging in and out of this app is very inefficient. I have Face ID setting turned on, yet every time I log in, there are probably six or seven screens to navigate through just to get in, including “waiting to redirect” and needing to text authentication codes every time. And when you log out, there are 4 pages and prompts to get through just to leave.The messaging system needs some work too. It only shows a portion of sent messages, and when you click the down arrow to expand the window, it still won’t show you the full message. And for writing new messages, the main message box is irritating at best. Accidentally touching outside of the box makes the text go gray, and the screen jump up and down. The cursor is like a sick joke being played on me, and most of the “continue” buttons need to be pressed at least two or three times to activate. I downloaded the app because it’s supposed to be simpler than using the website, but that doesn’t seem to be the reality. And considering that a lot of us veterans are suffering from PTSD and high anxiety, I would hope that the developers could create an app that doesn’t give me a near panic attack every time I need to use it. Do better, please.
Conveniently annoying
07/13/2024

Dorkfacekilla

Logging in and out of this app is very inefficient. I have Face ID setting turned on, yet every time I log in, there are probably six or seven screens to navigate through just to get in, including “waiting to redirect” and needing to text authentication codes every time. And when you log out, there are 4 pages and prompts to get through just to leave.The messaging system needs some work too. It only shows a portion of sent messages, and when you click the down arrow to expand the window, it still won’t show you the full message. And for writing new messages, the main message box is irritating at best. Accidentally touching outside of the box makes the text go gray, and the screen jump up and down. The cursor is like a sick joke being played on me, and most of the “continue” buttons need to be pressed at least two or three times to activate. I downloaded the app because it’s supposed to be simpler than using the website, but that doesn’t seem to be the reality. And considering that a lot of us veterans are suffering from PTSD and high anxiety, I would hope that the developers could create an app that doesn’t give me a near panic attack every time I need to use it. Do better, please.
Greatly Approve so far :)
Jun 3

Eric M Byrd
I have only recently began using the VA app on my iPhone app literally today is my first experience utilizing it. I have installed it on my iPad device as well but have not used it on that device just yet. I plan to test it out on it and I anticipate that it should work nearly identically but simply larger layout with the obviously larger screen. So far I’ve only reviewed benefit information, checked on current prescriptions, ordered some refills and simply observed the UI and UX (User Interface & Experience) experience so far. To this point it appears quite well done with very crisp and responsive interaction especially compared with the current my health eVet website. Also very clean and clear design that seems to be quite intuitive which is delightful and assuring to see and experience thus far. Thank you to the designer, coders, and those responsible for funding this mobile application and it’s quite nice functionality!! I send that thanks with complete sincerely :)
Greatly Approve so far :)
Jun 3

Eric M Byrd

I have only recently began using the VA app on my iPhone app literally today is my first experience utilizing it. I have installed it on my iPad device as well but have not used it on that device just yet. I plan to test it out on it and I anticipate that it should work nearly identically but simply larger layout with the obviously larger screen. So far I’ve only reviewed benefit information, checked on current prescriptions, ordered some refills and simply observed the UI and UX (User Interface & Experience) experience so far. To this point it appears quite well done with very crisp and responsive interaction especially compared with the current my health eVet website. Also very clean and clear design that seems to be quite intuitive which is delightful and assuring to see and experience thus far. Thank you to the designer, coders, and those responsible for funding this mobile application and it’s quite nice functionality!! I send that thanks with complete sincerely :)

We have expanded Travel Claims functionality which includes viewing their status and value, reading and downloading decision letters, and accessing additional information about next steps. We also fixed a few bugs.

Version 2.65.0

6d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- Identifiers
- Sensitive Info
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info
- User Content
- Usage Data
- Diagnostics