HealtheLife helps individuals and families to stay informed, stay educated, and take a more active role in their health. Through the HealtheLife mobile app, you have real-time and easy access to your health care organization's online portal. This portal shows your latest health care information and provides services needed to plan, understand, and engage in your care.
Once your health care organization grants you access to their online portal and creates an account for you, simply sign into the HealtheLife mobile app with your Cerner Health username and password. If you have access to multiple organizations' portals, you can view all participating portals through the app.
Each participating organization's portal is unique, but most portals allow you to connect with your care team using the following methods:
• Securely messaging your provider
• Scheduling and managing upcoming appointments
• Accessing medical information including allergies, laboratory results, health issues, immunizations, medications, and other health documents
If you need assistance accessing your existing account, visit your health care organization's website for support options. Contact your provider directly regarding questions about your health record. Personal health inquiries or concerns posted as comments in the App Store cannot be addressed.
Needs Dark Mode. White background when in a dark room is hard on the eyes. Headache 😵Can’t seem to find the Log Out option to disconnect from my health provider portal at the end of session. This is a new development as I used to be able. Killed the app in the app switcher instead.Glitchy/awkward UI makes UX disappointing. Navigation from an open message back to the mailbox especially counterintuitive. Too many back links on screen at same time. Not clear which is the correct one. Always tapping wrong one and get kicked out of Messages then have to find my way back. Hoping this can be cleaned up.After initial login, app doesn’t recall which credentials I used previous time and have to select again from Keychain with every visit.On the plus side, enabled FaceID 🤩 and Notifications in Settings. Hoping Notifications includes badges.App menu icons would be nice. The pure text approach and lack of color too sterile. Icons would help. Nothing wrong with adding the app icon to top of screen or some other art.On iPhone 11 running iOS 14.2
Inadequate
Moncho_25
Obviously, the developers are not listening:( This app is beyond awful. Every time I have a notification that I have new lab results, I can't find them. It takes me to a page with all my old results, and not directly to the new lab results. The app is very flat and does not offer the powerful features that most apps, such as MyChart, offer. For starts, the bulk of the features is a redirect to the doctor's website. If I can go directly to the website, why having an app that does that? The messaging feature is extremely impersonal because you can't communicate with your physician directly. It is a general mail box that seems to be sort out to the doctors after they receive the message from the sender. The messaging feature lack a robust reply and forward features. Sometimes, I am forced to use forward to reply a message from my doctor! Letters and documents added to the records are extremely hard to find or simply won't show at all. I wish my doctor switch to MyChart.This is a very not impressive app.
Are you kidding me!
pjwhatever
This app is absolutely ridiculous! Do you know who uses this app?! SICK PEOPLE! Do you think thats ok?! It is NOT! I’m going to specifically complain about Penn Highlands Dubois , Pa, who spends money on everything that doesn’t make the lives of their patients better! What era do you think we are in!?! I have a right to my medical information as soon as it’s available ! This health care system is a joke ! You could have used a better patient portal! Years ago it was half decent , then you changed it with minimal info. Now you changed it again & now I have no access to MY information ! No wonder everyone’s traveling to places like Cleveland clinic or Pittsburgh to get help. Sick people having to travel so far to get help! & you can’t even give us a decent app! It shows how greedy & how you really don’t give a care about any of your patients ! I could go on & on about how you ruin lives !
Limited Access, Decent App
AnotherHotRN
The HealtheLife app has the ability to show patients recently completed labs, some radiology results (depending on the interoperability access between Cerner Corp and the hospital organization) and list of meds/vaccines taken from a recent visit at the hospital. If you are expecting to communicate with your health care provider, this app is limited. The doctor has to have access to the Cerner electronic health record system in their offices in order to receive messages from patients. Since many doctors have various EHR apps in their offices, there’s a good chance they do not have the Cerner EHR. For just showing recent results done at the hospital, the app is good.
General bug fixes and improvements
Version 102.1.24
The developer, Cerner Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More