assumed it was only Hurricane Harbor menus. Nope I was wrong last Saturday “Wascal’s” was near by when me and my friend wait in line I ask them I want a “Double Western Burger with Fries” the lady says “we don’t have that on the menu” show her politely it’s on the app menu, once again she says “the app menus are out dated” for those of you want to check out the menus throughout the Six Flags app don’t bother it’s outdated and false information. Don’t assume a restaurant have what you see on the app, I’m really upset, waited in line for awhile and walked far to get to these restaurants for what was on the app menu, than to find out they don’t have is frustrating. The app needs to be updated, also they advertise order ahead of time in the park, but my friend & I was spending time to look for it on the app. Crazy how companies encourage you to use their app, but yet it’s outdated. Recommend using the app only for the map and to access your pass. Will post this on the IOS store review to.

This place is a joke. . I understand being over crowded because there is no competition for the park to compete with. You can’t order chicken nuggets on the app because of a shortage. The park WiFi is terrible without them having their own WiFi for guests so the app is super slow to non existent. When ordering other food the time slots fill up too fast. Customer service is a joke. Good luck getting a hold of someone over the phone. I had issues with my membership post Pndemic which I kept paying even though there was an option to put on hold. My fault for thinking that they would be able to compensate you for being a good patron. This place needs a reality check which will hopefully come once the new lark opens by WestGate. I was excited when they did an in park survey so that I could give them some constructive criticism instead posting on a site like this. Unfortunately the survey was very controlled with just trying to find their demographic without asking for feedback or comments. This place knows it’s a joke and that we in the west valley are trapped. If you can wait until next year when the other park opens. Do it. Oh yeah, one more thing, they make you rent tubes instead of providing enough park tubes to service their customers. Terrible!!!

I am extremely disappointed at my experience today at six flags. I went at 5 pm to try to get into the park with two legal adults, both 18 one almost 19. We did not know before hand that they had made a new policy because this had never been a problem at all. We tried to get into six flags and were stopped for not being over 21, This policy had never occurred before unless it was fright fest, so i was extremely confused on why they would bring it back. We tried to get in with another guardian over 21 but were stopped by the same security guard and they let our guardian pass but not us. Afterwards the same security guards called the security and told us we had to leave for the night or we would be escorted and banned for life. To me i found this rule very unfair and simply stupid, why can an 18 year old not be able to enter when that is a legal adult. If there going to keep a policy they should at least change it so a LEGAL adult should be allowed to be a chaperone for anyone under 15. Not to mention this was my friends last day before her pass expired and we were excited to spend her last day of her pass with eachorher just to not be let in because of this policy.

Six Flags encourages people to use their app’s meal ordering function. However it doesn’t reliably prevent you from ordering items from restaurants that are closed! We ordered lunch only to find out 30 minutes later the restaurant wasn’t even open. Worse yet they charged the meal even though we never got anything. Guest relations was completely unhelpful so now we’re hoping the credit card company will cancel the charge. The app also didn’t recognize our day pass had at least one meal credit, which we could only activate in person with a cashier. As far as rides go, the status of rides being open or temporarily closed was not very accurate on the app. Nor did the stated wait times match what was on the TV monitors in the park. These experiences are related to the Los Angeles area Six Flags so maybe that park is just poorly run. Finally the map function is helpful for telling you where you are at the moment although the navigation feature was not intuitive. An old fashioned paper map would have worked just as well but they don’t seem to have those around anymore.