iPhone Screenshots

Description

SEND MONEY ABROAD EASILY
Create a profile to start the money transfer on your phone. Send money for a cash pickup in more than 200 countries and territories** or to a bank account in more than 50 countries.

PAY AS YOU’D LIKE
Use your debit, credit, prepaid card or your bank account to fund your transfers. You can also pay in cash.

EARN My WU℠ POINTS
Sign up or link your My WU number to your profile to earn points when you transfer money with us.

TRACK YOUR TRANSFER ON THE GO
Follow your money virtually. With the Western Union® app, it is easy to track your transfer any time.

CHECK RATES BEFORE YOU SEND
No unwelcome surprises for you—the app shows you our fees*** and applicable exchange rates when you start the transfer.

GET REPEAT VALUE
The app remembers your details so that you don’t have to! Access your transfer history to quickly set up repeat transfers to your receivers.

FIND US EASILY
Check the map on the app to find your nearest agent location.

LET US HELP YOU
Got an issue? Get in touch with us by accessing customer care straight from the app.

For more details, visit wu.com (link to Contact us). Western Union – your choice for remittance around the world.

Start making your money transfers smart today – install the app and enjoy the power of sending money globally wherever you are!


* Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional restrictions may apply. See Terms and Conditions for details.
** Network data as of 30 June 2018.
*** Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any).

What’s New

Version 1.17.2

- Login and Profile verification using UAE PASS
- Bug fixes

Ratings and Reviews

4.7 out of 5
5.5K Ratings

5.5K Ratings

Soufi87 ,

Debit card transfer Fees increased

Not a satisfied customer. I have been using their service for so long but now a lot has changed. At first they were charging a fixed 15 aed as transfer fee when you chose to pay with your debit/credit card, they even offered a pay at branch option. But they have withdrawn this option and they increased the transfer fee when you chose to pay with your card, which is not a great thing to do.

Ckc30 ,

Unreliable App - Trust the bad reviews

I should have trusted the bad reviews about this app and I could have avoided being victimized.
I have tried to use this app for the first time on 26 Nov and guess what.. the transaction I have made was successfully done and just to find out that after 10 days that my transaction was cancelled. No details or whatsoever even the customer service I have spoken to have no idea why it was cancelled. Emailed both the Fardan exchange and Western Union customer service and have not received any update when will I received my money back which was deducted successfully from my account. It’s scary to think that the money you’ve sent goes missing without any information. 1-3 days promised to the users of this app is a lie and should be fixed. Stop wasting people time if you can’t provide a good service. Here hoping I will get my money back!!!! 0 star for this app!

Indianopie ,

Wierd company, unnecessary hassles

This is a wierd company. I had sent an amount to my account in india. First time i did that no problem- transferred instantly. Next month when i again tried, my god - horrible experience. They stopped the transfer for god knows what reason. No email or message from WU for error or request for additional documents. I had to contact them myself multiple times to ask why the transfer has been put on hold. Later on they send an email that they need additional documents. This is amazing- first time they had no issues but second time suddenly they realise they need docs. I had to urgently send documents and this has caused grave problems to me. Probably will avoid using WU in future.

Developer Response ,

Dear Indianopie, we are deeply sorry for this experience. Kindly contact us at DigitalAppSupportMEPA@westernunion.com and provide us with your full name, mobile number, ID number, and details of problem along with dates if possible. We will check it with our agent and get back to you. We apologize for such inconvenience, and will make sure to avoid it in the future. Thank you for your patience

App Privacy

The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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