Move your money across the world with confidence. Fast, reliable international transfers and cash pickup in minutes.
With the Western Union mobile app, you can send money abroad at the best exchange rates. Make online transfers to 200 countries and territories^ around the world via our app, hassle-free.
Here’re the key features of Western Union app:
· Easy registration
· Easy biometric login to access your profile
· Convenient online ID verification process
· Transfer money in minutes** using your bank account or debit card issued in UAE.
· Quick resend option for repeat transfers
· Track your transfer status in just a click
· Share transaction details with receivers via WhatsApp, email, SMS, etc.
· Get transfer updates via SMS and emails
· Prompt customer support for your questions
· Access the application in Arabic language
· Check current fees*and exchange rates instantly
· Save receivers details to resend money easily
· Ability to resume incomplete transfers
· Find nearby agent locations
Download the app now and transfer your money safely with us. For more details, visit westernunion.com.
When you send money with Western Union, you get great rates for senders and no fees for recipients. Send a money transfer home to your recipient’s bank or mobile money provider or in cash.
Western Union has offices around the world and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237.
Do you have questions about our services? Contact one of our nearby Western Union agent location. Use our agent location finder to find one nearby or call [our service centre|tel:+17203321000].
Additional third-party charges may apply.
^ Network Data as of September 30, 2018.
* Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any). FX gains apply.
**Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply.
This is a wierd company. I had sent an amount to my account in india. First time i did that no problem- transferred instantly. Next month when i again tried, my god - horrible experience. They stopped the transfer for god knows what reason. No email or message from WU for error or request for additional documents. I had to contact them myself multiple times to ask why the transfer has been put on hold. Later on they send an email that they need additional documents. This is amazing- first time they had no issues but second time suddenly they realise they need docs. I had to urgently send documents and this has caused grave problems to me. Probably will avoid using WU in future.
Developer Response
Dear Indianopie, we are deeply sorry for this experience. Kindly contact us at DigitalAppSupportMEPA@westernunion.com and provide us with your full name, mobile number, ID number, and details of problem along with dates if possible. We will check it with our agent and get back to you. We apologize for such inconvenience, and will make sure to avoid it in the future. Thank you for your patience
Very poor support
CY YM
I usually do not write such reviews but am writing this to express my disappointment and for the attention of other users. Recently I tried to transfer fund to Japan from overseas through WU, but both transactions were rejected and never happened. Each time, I enquired the WU customer service and tried to figure out the reason of failure and solution, but my queries were never directly answered and I was given no explanation for anything. For this meaningless communication I wasted about a month and gave up using this app in the end. To be honest, I wanted to use this app because WU offered better rate than others, so i even contacted and involved the recipient bank at Japan side to support me from their side. Indeed, when I requested transfer through WU, the recipient bank tried their best to reach out to WU to follow-up on the transactions. However, they were never responded from WU side and instead they saw the transaction unilaterally canceled by WU without any explanation or comment given. I do not know if other users would face similar issues (I don't even know what the issue was because it was never explained), but I do not recommend others to use this service as I felt complete luck of support and luck of respect to customers. I hope this comment helps.
Developer Response
Hello dear CY YM, your review is extremely important to us. WU will never accept such disappointment. Kindly contact us at DigitalAppSupportMEPA@westernunion.com and provide us with your full name, mobile number, ID number, and details of your problem. We will check it and work on assisting you asap. Thank you for your patience
Problem in transfer money and login issue
Ashish Tamu
I tried to transfer money to Nepal on 11 June through this WU app, the amount was debited from my bank account immediately, but still now no money was credited to receiver accounts., when I called the help line centre they said the transaction has still not yet completed 3 business days, tomorrow the amount will be credited to beneficiary account. Today it’s June 15 again I tried to call but help Line is busy and Money was not yet transferred. Another problem is sometimes apps doesn’t open or accepts the keeps telling me that the login error, so I had to change every time !!! As you have requested to send my details in your mentioned email. I send an email but nobody replied or Update me about this solution of this problem. Now it’s almost 10 days Money was not transferred to the receiver account neither refunded to my account. Please take an needful action regarding this issue ASAP.
Developer Response
Hello dear Ashish, we are deeply sorry for your inconvenience. Kindly contact us at DigitalAppSupportMEPA@westernunion.com and provide us with your full name, mobile number, ID number, MTCN if available, and details of problem of transfer along with a screenshot of login error. We will work on assisting you asap. Thank you for your patience
Unreliable App - Trust the bad reviews
Ckc30
I should have trusted the bad reviews about this app and I could have avoided being victimized. I have tried to use this app for the first time on 26 Nov and guess what.. the transaction I have made was successfully done and just to find out that after 10 days that my transaction was cancelled. No details or whatsoever even the customer service I have spoken to have no idea why it was cancelled. Emailed both the Fardan exchange and Western Union customer service and have not received any update when will I received my money back which was deducted successfully from my account. It’s scary to think that the money you’ve sent goes missing without any information. 1-3 days promised to the users of this app is a lie and should be fixed. Stop wasting people time if you can’t provide a good service. Here hoping I will get my money back!!!! 0 star for this app!
Thanks for your feedback. Here’s what’s exciting in our latest app release:
· User friendly interface for a seamless experience
· Easy customer registration process
· Convenient online ID verification process
Version 4.0
The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Identifiers
Usage Data
Other Data
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
