Prime HealthCare Group is amongst the UAE’s leading healthcare provider with a team of over 350 physicians and 1000 supporting professionals providing state-of-the-art medical care to UAE’s citizens and residents. “Personalized care, personally” – is our underpinning culture that drives every individual in the organization to ensure quality service to our patients. This along with our core values of Ownership, Team work, Customer focus, Quality Consciousness, Cost Consciousness, Staff Recognition & Rewards and Speed of action has helped us achieve prestigious awards and accreditations including, JCI accreditation 2016, Voted UAE's choice Superbrand 2016, Winner of Dubai Quality Appreciation Award 2012, Winner of Sharjah Economic Excellence Award 2010, Winner of Dubai Quality Appreciation Program 2007 and Certified ISO 15189 & ISO 9001 – 2008.
Primehealth ME App provides as easy access to your visits details, lab results, prescription and much more. Some of the key features of the Primehealth ME App are:
· Doctor Information and Profile
· Branch location and navigation
· Appointment reminders
· History of visit(s) along with prescription
· Medication reminders
· Vaccination schedule for children
· Health Tips
· Request for Appointment
For me my doctor was nice and liked a dermatologist doctor, however a general doctor for my husband wasn’t that much helpful. He had a pain in his back, he took injection, but it’s still paining. 3 days passed already and still no improvement. Hope he will get soon. In general service is good, polite and nice. Hospital is clean and location is convenient for me. Also would like to appreciate a nurse who did injection for me in the second day. I think she is new, but I can see she is good as my Veins are very thin and usually it’s so hard to do it, but she was nice. Unfortunately I don’t know names
Dr. Viva Sharma ( Gynecologist)
Januka Nepali
Such a great office and doctor Viva Sharma(gynecologist).The wait times are relatively short (usually 15 minutes maximum). The doctor and nurse practitioner are so understanding in sheikh zayed road prime medical center.I’ve never had an issue with either of them. Office staff is great too – very friendly and professional!
Developer Response
Dear User, Thanks for your support all along. We will keep working to provide a good user experience. Please follow us on Facebook "https://www.facebook.com/PrimeHealthME" Best Regards Touseef Sulaimani Deputy Manager IT
App Development
PaoLalaaB
Until now, the previous feedback regarding improvements to your app has still not been addressed. There is no option to cancel an appointment, and it is also not possible to book another appointment because the system detects an existing one—even if it is with a different doctor.I hope this can be resolved soon. If you continuously promote booking through your app, it would be beneficial to also invest in improving its functionality and user experience.
Poor service
Ayisha5
I tried to book for an appointment in the afternoon and I was told there was no need to book one I can walk in . I went to the clinic at 6:20 pm and to my surprise they tell me Dr Amira is fully booked. The Philippine nurse told me to wait and from 6:30 till 9 pm I was not served . I am very sick and it took this long … I have been using Prime Barsha for a long time and today I said this is the last time I will visit Prime Medical Clinic . The standards have reduced from 90% to 5% . I am really disappointed if only you knew how sick I am …. I regret I could have gone to Medcare or any other close clinic …
Developer Response
Sorry for inconvenience, Will share this feedback with concerns. RegardsTouseef M Sulaimani
- Arabic translations are updated
- Performance improvement
Version 3.51.0
The developer, Prime Healthcare Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
