Ziina is the fast, secure way for individuals and businesses in the UAE to send, receive and manage money. Whether you’re growing your business or paying your share of the rent, Ziina helps you move money simply and safely.
ZIINA VIOLET
Ziina Violet is a membership built for how you live, work and move in the UAE. Enjoy premium monthly benefits from 12 brands and services like ClassPass, SALT, Ounass and more. From workouts and coffee runs to fuel delivery and laundry, Ziina Violet gets you more from the things you already do—and pays for itself with just 1-2 benefits. Plus, enjoy monthly cashback, 0 currency fees online or abroad, priority support and your exclusive Violet Card.
ZIINA PERSONAL
Ziina makes transfers as easy as a text. Send or receive payments in seconds, whether you’re splitting dinner, paying a friend back or covering the little things that make up everyday life. Accept payments through QR codes or payment links, with support for credit cards, Apple Pay and Google Pay. Everything stays secure, organized and easy to track in your Ziina account. Keep your balance for future spending or cash out instantly.
ZIINA BUSINESS
Ziina Business is the one-stop shop for all your business needs. Get 1,000 AED in fee-free processing when you join. Plus, when you invite another business to the Ziina family, both of you can earn an extra 5,000 AED in free processing. Whether you're launching a startup or managing an established business, Ziina Business is here to help you with all the tools you need to keep your business running smoothly.
ZIINA CARD
Spend your Ziina balance directly with your digital Ziina Card. Use your funds to cover your business or personal expenses, and manage everything in one place. Add your card to your Apple or Google wallet and enjoy 0 currency fees on all non-AED spend, online and abroad.
TAP TO PAY ON iPHONE
With Tap to Pay on iPhone and Ziina, you can accept contactless, in-person payments directly on your iPhone—no extra hardware needed. Just open the Ziina app and start accepting payments in seconds. Fast, secure and ideal for cafes, salons, fitness studios, pop-ups and mobile businesses.
SECURE PAYMENT GATEWAY
Ziina’s payment gateway integrates seamlessly with Shopify, WooCommerce, WordPress and custom websites. Accept payments in up to 10 currencies, making it easy to sell locally and internationally while keeping cashflow secure and easy to manage.
PAYMENT LINKS
Create and send secure payment links on demand. Get paid by customers via Visa, Mastercard, AMEX, Apple Pay or Google Pay—locally or internationally.
PAYMENT KEYBOARD
Send invoices without leaving your chats. With ZiiBoard, create and send payment requests directly inside WhatsApp, Instagram or any messaging app. No switching apps. No lost conversations.
QR STANDS AND NFC CARDS
Accept in-person payments anywhere with custom QR stands and NFC cards—simple, fast, and ready for pop-ups, markets or mobile stalls. Customers scan or tap and pay with Apple Pay, Google Pay or their card. Funds appear instantly in your Ziina account.
FAST CASH OUTS
Ziina supports all UAE banks, including RAKBANK, ADCB, Emirates NBD, Citibank UAE, HSBC and more. Transfers arrive within a few hours, at most 1-2 working days.
PRIVACY AND SECURITY
Ziina Payment LLC is licensed by the Central Bank of the UAE (License No. 1112672). Your account is protected with biometric authentication and PCI-DSS–certified technology to safeguard payment card information.
Get paid the Ziina way. Download the app today to sign up and get started in under a minute.
I had a really great experience with Ziina. I was honestly surprised by how quickly and efficiently they handled my issue. Their team supported me throughout the entire process and managed everything smoothly within a short time.The app itself is very easy to use, and their customer service is outstanding—responsive, helpful, and professional. It’s rare to find this level of support, and it definitely makes a big difference.Highly recommended for anyone looking for a reliable and user-friendly financial app.
Terminet my ziina account
Gulf nest
⭐ Extremely Disappointed with Ziina – Poor Customer ExperienceI am extremely disappointed with Ziina and the way my account has been terminated. My account was closed without any prior email, proper explanation, or clear reason. The money in my account is also affected, and I am now being told that I have to wait 120 days to get my own money back.This is completely frustrating and unacceptable from a customer’s perspective. Why should a customer have to wait 120 days to access their own funds without receiving a clear explanation of what happened? What guarantee do I have that my money will actually be returned after 120 days?The lack of communication and transparency has seriously damaged my trust in Ziina. If there was an issue with my account, I deserved a proper explanation and a clear resolution instead of having my account terminated without warning.I strongly urge Ziina to review my case, explain the exact reason for the termination, and provide a clear, written confirmation of when and how my remaining balance will be refunded. Customers deserve transparency, fair treatment, and access to their own money. This experience has been extremely disappointing, and I would not recommend Ziina based on my experience unless this matter is properly resolved.
Developer Response
Hi there, thanks for sharing your feedback. We’d like to understand what happened and help resolve this for you.Please contact us at support@ziina.com and we’ll review your case and assist you directly.
Issue for 2 weeks with no response and bad customer support I don’t recommend ziina for anyone
ibrahem rahhal
I had an issue that I can’t add ziina app to my shopify store and when I contacted the support no one is responding they ask me what is the issue then when i tell them no one respond i am very very disappointed about the support from ziina and still since a week i can’t find ziina app on shopify and contact shopify and they said i have to contact ziina support but I don’t get any support and no response i used ziina before for my 2 previous stores and love it but now I don’t know what is the issue and no one is responding to me the 3 customer support employees was one of them called farah and the others called saif and omar I don’t know who they are but i hope they get kicked from the support for there bad work or ziina will lose a lot of customers because of these type of customer support employees
Developer Response
Thanks for your feedback. We know this wasn’t the experience you expected, and we’re working on improving both our Shopify setup flow and our support turnaround times. Please contact us in-app → Help so we can check your case personally.
Sudden Account Termination, No Transparency, Poor Support
Ryu 2022
I am extremely concerned about my recent experience with Ziina. Without any prior warning, I received an email stating that my personal account was terminated and that my funds will be held for 45–120 days.When I contacted their support via WhatsApp, I was told this was simply “a business decision” and that no further explanation could be given. No rules cited, no clear reason provided. This is unacceptable for a financial service that holds customer funds.To make matters worse, Ziina does not appear to have a physical office or a direct phone number where customers can reach them. Their only contact options are email and WhatsApp — the email I sent received no response, and WhatsApp only replied after 24 hours of follow-up.The lack of transparency, slow support, and absence of proper contact channels are alarming. Customers trust platforms like Ziina with their money and expect clear communication, fair treatment, and accessible support. Suddenly freezing accounts and withholding explanations — while making it difficult to speak to a real person — undermines that trust entirely.I urge anyone considering using Ziina to be aware of this risk: your account and funds could be locked without warning, explanation, or timely assistance.
Developer Response
Thanks for sharing this, we understand how concerning an account termination can feel. Some accounts go through mandatory compliance reviews, and we’re working on making our communication around these decisions clearer and faster. If you still need help, please reach out via email or WhatsApp so we can follow up directly on your case.
Small fixes and improvements to keep Ziina running smoothly.
Version 20.27.1
The developer, Ziina, Inc, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Contact Info
Contacts
Identifiers
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
The developer indicated that this app supports the following accessibility features. Learn More
Supported Features
Dark Interface
Sufficient Contrast
Information
Provider
Ziina Inc
Size
356.5 MB
Category
Finance
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.
