iPhone Screenshots

Description

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts

*Logging into the SWEPCO app requires an active account that is registered online at SWEPCO.com

What’s New

Version 1.13.2

This release contains a fix for the issue that was preventing some customers from making ACH Payments in the app.

We value your feedback! Please submit your suggestions for improvements to appsupport@aep.com. If you are enjoying the app, please leave us a rating and a review!

Ratings and Reviews

3.6 out of 5
15 Ratings

15 Ratings

19Sweets78 ,

Features mishap

Pretty good app. The remember me feature for username and password does not work. With it green & turned on, you still always have to enter username and password. Please add Touch ID for logon. Fix these small issues and the app will be great.

wjhansen ,

Totally useless

I would be shocked if anyone under the age of 53 works for Swepco. Whoever is making decisions here has obviously never paid a bill any way other than by phone or mailing in a check. Paying online is always a nightmare auto pay LITERALLY (and I mean literally) never works. I thought, maybe I’d try out the app, I mean they have one so that’s a start...PSYCHE, it just redirects to the website. If I had any other option I would get my electricity from another business. Maybe I’ll just get some solar panels and candles.

ADickens2 ,

Good app!

As a very busy mom I’m always looking for the easiest way to access my account and pay my bill on the go. Apps are my favorite way to pay a bill because it’s so simple. I love that SWEPCO has an app. It makes my life easier.

Information

Seller
American Electric Power Service Corporation
Size
50.9 MB
Category
Utilities
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
Rated 4+
Copyright
© 2018 American Electric Power
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like