Experience the best of the city with our Big Bus Tours app. It's the perfect global travel buddy, packed with a variety of indispensable features to help you make the most of your sightseeing experience in each of our 20+ cities.
Our app is FREE to download, with key features including:
- OVER 20 CITIES WORLDWIDE in the palm of your hand. Easily switch between cities, with no additional downloads required when you move on to your next adventure!
- REAL-TIME BUS TRACKING lets you see the real-time location and stop arrival times of our Big Buses
- INTERACTIVE MAPS display our Big Bus tour routes, stop locations, landmarks and attractions
- STOP DETAILS include accurate pins on our maps, with supporting location photographs, addresses, descriptions and walking directions from your current location
- SERVICE ALERTS keep you updated about any anticipated changes to service, with further detailed information in the app message inbox
- ATTRACTIONS MENU showing you the location of all the best local landmarks, attractions, shopping, dining and things to do, complete with interesting facts, visitor information and special offers for selected attractions
- TICKET BOOKING lets you purchase Big Bus tour and attraction tickets quickly and securely, with multiple payment options available
After researching both major tour buses for NYC (big bus tours and gray line), I decided on Big Bus because their fleet is 100% wheelchair/scooter accessible. We visited from Nov 7-11. The app was very handy. The staff at Madame Toussauds were great and gave helpful information. The bus reps at the stops very very helpful making sure we were all on the correct bus and were very accommodating to us. We had a large 16 person party and one scooter. The guides were funny and entertaining. Some were better than others but we enjoyed all of them. Each offered different information along the tour and all made sure we were comfortable and had earbuds. I was so worried after reading mixed reviews, but we were completely satisfied with this company and would recommend it! The bus stops were easy to find. We had NO problems at all hopping on and off and we did that a lot. We did the downtown tour two days and the uptown tour one day. We skipped the night tour and the cruise because it was so cold when we visited. Buses ran so frequently we never waited more than a few minutes at each stop/pick up. I would absolutely recommend this company!!
Fun service sometimes hard to find the stops
a$hca$sh21
My family had only one day in London and this was a great option to get around freely while also seeing the top sightseeing attractions. Audio tour was okay but would have loved a really person presenting. Did the walking tour with Julia, she was amazing, very informative and funny. Only think I had trouble with was knowing the right stops. I using both the paper and the phone and still had trouble with getting to the right stops. Then also transferring from the red line to the blue line was also difficult. But overall a great option to do when in London and just want to try and see as much as you can! Also, River cruise is a must! The live tour guide was funny and very informative. Both highlights where the walking tour and the river cruise!
Developer Response
Hi a$hca$sh2, thank you for sharing your experience with us! We're glad to hear that you enjoyed exploring London with us and that you found the audio tour and walking tour enjoyable. We apologize for any difficulty you experienced in finding the right stops and transferring between routes. We'll definitely take your feedback into consideration to improve our services and make navigation easier for our customers. It's fantastic to hear that you found the river cruise and walking tour to be highlights of your experience. If you have any further feedback or questions, please feel free to reach out to us. We hope to see you again soon! https://www.bigbustours.com/en/london/contact-us
Not sure I’d call it Hop on Hop off
rather be walking
We purchased a two day pass & good thing. The app worked great on Sunday; we could see when busses were arriving, how much time we had before it arrived etc but by Day 2 (Monday), the app was not working at all. We couldn’t even plan to utilize the other perks that came along with purchasing a deluxe pass b/c you never knew when your rude would show up?! There was no way to know when the next bus would arrive. It was taking over an hour & a half for the next bus to arrive. For this reason we had to skip our next 2 desired stops b/c we didn’t want to get stranded & had made plans to meet up with friends later. In fact, once we arrived at Pier 39; we ended up taking a taxi to our hotel near Union square since we were told they needed to sanitize the bus which is understandable, but would have to wait 30 min before we could leave. Obviously it became apparent that they don’t run multiple busses on weekdays. Next time I’ll wait until the cable cars are operational or spend my $ on a taxi driver to take me around to see the sights.
Didn’t get what I was expecting
Twinkletoes 63
I was only in San Francisco for 2 days and was looking forward to a great bus tour with a guide telling me all about the city. I paid $49 each for my daughter and myself because we were expecting an actual tour. The first bus we got on was so packed, we had to stand and couldn’t see a thing out the windows. We got out at the first stop just to get off. We skipped the next bus because it was just as full, and got on a nearly empty one that came up behind it. There was no tour guide, and the driver did not tell us that we needed ear buds to hear the recorded tour. Thank goodness that after we went over the Golden Gate Bridge and stopped, a guide got off another bus and gave us a choice to join him. FINALLY we got what we paid for and he was fabulous! Unfortunately, we had to get off after a few stops so we could get a different bus to the stop we needed to get to. Luckily we had a tour guide on that bus, too, but we missed so much of the tour beforehand. A crowded bus with no guide to explain the city was not what we paid for.
This update includes general improvements to keep your journey smooth.
Version 6.1.0
The developer, Big Bus Tours Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Big Bus Tours Ltd
Size
132.5 MB
Category
Travel
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
