iPhone Screenshots

Description

We’ve created a fast and secure way to sign in, pay your bill, and get insights on your energy use on the go.

If you created an account prior to July 2017, you may need to go through the one-time registration process to associate your preferred email address with your online account. Simply click “Register Now” in the app. Your email address will be your new login ID.

A simplified design makes it easy to:
• Review your bill
• Pay securely
• Compare and manage your energy usage
• Get tips for lowering your energy bill
• Report outages
• Contact customer service

What’s New

Version 5.6.1

• We’ve fixed an issue preventing customers from logging in

Ratings and Reviews

4.8 out of 5
61.4K Ratings

61.4K Ratings

w.linda ,

Amazing app

I have been sending checks to pay bills the last couple of years. It wasn’t till this year that I discovered their mobile app. It is honestly one of the best transitions I have made. It is easy to use and very user friendly. I haven’t had a problem with it since using for half a year now. The app is very transparent and shows you live usage of your electricity as well as past bills and usages. It is overall such a well planned out app. This makes paying bills so easy! Literally 3 taps for me and bills are paid!!

Typo00 ,

Unable to log in: update

WHEN ARE YOU PEOPLE GOING TO SOLVE THE PROBLEM OF ME NOT BEING ABLE TO LOG IN VIA THE APP?! You people have lied to me and said this problem just happened but it did not and it’s still happening. What the hell is wrong with you people? I’ve in contact with you people and gotten nothing from you people.

I have an account with ConEd and would like to use the app but for some reason I’m unable to log in to the app. I was in contact with customer service via email and I was told I do not have an account. At the moment I’m logged into the ConEdison website. When I download the app it ask if I want to open an account. Can this be explained to me? I’ve been having this problem for months now. While on the phone with someone, I was told this problem just started. I was lied to. Thanks.

Update: I’m still not able to log in even after this update. I have an account with con ed. Still no response from anyone. I use same email and password as on the web page.

Developer Response ,

Hi Typo00,

Sorry you couldn’t log in. We were having temporary technical issues that have been resolved. If you are not able to log in now, or run into any problems, please let us know at customerservice@coned.com.

Thanks, Abdul FI.

ansodidbd ,

You should be ashamed.

These bills are purely disgusting and you should be ashamed that your monopoly of a company ever charges anyone this. This shoild be illegal and it is beyond typical of that you only care about money. We asked this to be investigated and you and the landlord laugh it off as if any common person can’t afford to take you on.

Hahahaha they responded with, “sorry you are having trouble paying your bill, we can put you on payment plans.” Did you even read this or is this another automated response. The problem isn’t paying the bill, the problem is the bill itself. THERE SHOULD NEVERRRRRRRR BE A BILL THIS HIGH. You think it’s right or legal to charge over $1,000/month for a nyc apartment? You are joking. There shouldn’t be a payment plan because there shouldn’t be a bill that high. Clearly there is something wrong and of course instead of fixing it or investigating it you only offer your customer a payment plan. How about you offer to come fix your system.

Developer Response ,

We're so sorry you're having trouble paying your bills. We have payment plans and assistance programs that may be able to help you. You can learn more at conEd.com/BillHelp. - Stephanie C.

App Privacy

The developer, Con Edison, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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