Life can take you many places. That’s why, at Cigna, we want to give you easy access to the services you need, wherever you are.

The Cigna Health Benefits app is designed for customers in a Cigna Global Health Benefits group plan sponsored by an International Organisation (IGO/NGO) or a corporation in Africa.

You can use this app if your membership card displays and a personal reference number (xxx/xxxxx…).

With the Cigna Health Benefits app, you can:
• Search for a doctor, hospital or facility, and email the search results
• Download or send an electronic version of your membership card for you or a family member*
• Submit claims* and check the status of your pending claims
• Contact us with the tap of a finger

(*If applicable for your plan)

What’s New

Version 2.3.0

Bugfix: uploading a picture while submitting a claim
Security update

Ratings and Reviews

1.7 out of 5
64 Ratings

64 Ratings

MiloBloom47 ,

Company service good - app awful

I don’t know what it is, but unless we login every day, when trying to login, the proper password doesn’t work. Half the time, you can’t type in a password. We basically have to reset the password every time we use the app. Just awful.

It’s a shame because when we do eventually get in, the features work pretty well. Perhaps only using the browser would be better.

__JJ72345677889 ,

Disappointed and Confused

I started using Cigna at the end of 2019 and didn’t have any issues with viewing my benefits. Now that I have something to look up, my password is no longer working and the app is asking for a “personal reference number”. I was never given this on a card. Cigna also claims that if you didn’t get a card, the personal reference number would be in the welcome email. I checked, and it is NOT included in a single email from Cigna. I’m very disappointed and am now scrambling to figure out my coverage. Cigna please fix this app... I’m not trying to spend hours on the phone on hold or talking to some automated system to figure this out when the app has worked in the past....

Disappointed CIGNA app user! ,

No Personal Reference Number Found

This is dead and useless. There is no personal reference number on the membership card. Yeah Cigna, how about asking for some information on the card? Like ID number, Group number. Get your act together. Your better than this crap!

App Privacy

The developer, Cigna Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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