DoorDash - Business Manager 4+
Manage your DoorDash store
Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash.
TRACK LIVE ORDERS
Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime.
MANAGE STORE AVAILABILITY AND HOURS
Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash.
GET DAILY BUSINESS DATA
View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash.
USE WITH THE ORDER MANAGER TABLET APP or POS
The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols.
Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US
DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia.
Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time.
Get your business on DoorDash at get.doordash.com
- Minor fixes and performance improvements
Ratings and Reviews
Updating store hours is near impossible
Very frustrated with getting a phone call from DoorDash advising that my tablet isn’t turned on BECAUSE I can’t freaking update the store hours on the app! Being in a mobile food truck working off of a hotspot does not allow the luxury of using a laptop. Would be really nice if this app actually allowed us to update our store hours thru the app itself. And if the tablet isn’t turned on, then how about we don’t receive a phone call and the system shows us as closed.
Menu Manager Issues
Last Night or Emm.. Today’s midnight I was editing my Menu made several changes on the modifier sections to make “nice and easy read” but I was recently updated many NEW modifier and changes it shows “Unable to Save Changes” I waited 5 minutes and click save, it went through. When I Swipe Down “Refresh” to see my NEW Modifier, the edit of New Modifier went GONE Completely! I tried redo everything again twice and the same one were not SAVED in the “F-word” Menu Manager.
I hope in the future the Menu Manager have good improvements because redo everything is quite big work and experiencing bad “Save Changes” that were Say “Saved” but Not Saved.☹️☹️☹️
This app was hailed as a go-to resource for merchants to manage their businesses on the go. It keeps getting pushed in emails, in the merchant portal, but it is a bad app.
This app has challenges and even though merchants are the backbone of DoorDash this app leaves a lot to be desired if you even get it to work. For months I just have a spinning wheel even after multiple tries of uninstalling and reinstalling.
I’d imagine if the regular DoorDash app had as many 1 star reviews and complaints about issues as this app they would have been fixed by now.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Usage Data
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- DoorDash, Inc.
- 43.2 MB
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
English, French, German, Japanese, Simplified Chinese, Spanish
- Age Rating
- © 2022 DoorDash