Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash.
TRACK LIVE ORDERS
Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime.
MANAGE STORE AVAILABILITY AND HOURS
Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash.
GET DAILY BUSINESS DATA
View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash.
USE WITH THE ORDER MANAGER TABLET APP or POS
The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols.
Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US
DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia.
Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time.
Get your business on DoorDash at get.doordash.com
- Minor fixes and performance improvements
Ratings and Reviews
Come on DoorDash
I don’t ever leave reviews to be honest. And was super excited to finally see there was a merchant app, but you guys charge us an arm and a leg, I’m sure you have enough money to properly program your merchant app, to have access to be able to make changes to our menu items, add menu items, 86 menu items, you guys are great with apps and set the standard for what delivery partners should strive to be. We’re happy to pay the high delivery fees since that’s what it takes to get to that demographic, but would like to have easier ways to control our business. The website is very frustrating to use on iPhone, also annoying and I don’t always have time to go use my laptop whenever I need to edit my menu. So I thought downloading the app would make it so much easier, but to be honest, as it currently stands, it wasn’t worth the download. I hope you will improve this soon.
Developer Response ,
Hi there - Thank you so much for taking the time to share this feedback with us. We're really sorry to have fell short of expectations here. We'll make sure to immediately pass your request to the development team, and hope to be able to deliver improvements that better meets your needs soon.
Worst customer service ever if I could give a 0 stars I would
I wouldn’t recommend to anyone the level of stress and incompetence that happens with this service for restaurants owners is insanity.
This app is complete garbage doesn’t work 99% of the time and door dash clearly doesn’t monitor or update the app. I’d give it a 0 stars if I could!
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- DoorDash, Inc.
- 43.2 MB
- Requires iOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
English, French, German, Japanese, Simplified Chinese, Spanish
- Age Rating
- © 2022 DoorDash