eufy Clean (EufyHome)

Name: eufy Clean (EufyHome)
Rating: 4.7 (12728 reviews)
Author: Power Mobile Life LLC

Live Well. Live Smart.

Free

13K Ratings
Ages

4+
Years
Category

Lifestyle
Developer

Power Mobile Life LLC
Language

EN
+ 16 More
Size

602.6
MB

eufy Clean - Live Well. Live Smart. Control your eufy smart home devices from anywhere. You can also share eufy smart home devices with family members, so everyone can set their own personal preferences for each device. How to use eufy Clean: - Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account) - Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member. - Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the eufy smart home experience. Contact Us: • Email: support@eufylife.com • Website: eufylife.com • Facebook: @EufyOfficial

Ratings & Reviews

4.7

out of 5

13K Ratings

30 C Max
12/26/2020

Sooner-magic
Received Robostud for Christmas. The app was easy to set up and I started using it today. Before using, I prepped each room as was recommended. I believe this is why I has no trouble with it getting stuck.It does show some intelligence. Actually it is smarter than some of my in-laws. I watched it clean and thus far I am satisfied. Be aware today is the first use by me and thus far all is well. I will update later if any issues arise.I did call customer twice before I purchased it. I wanted to ask questions and to get recommendations. The first call resulted in me talking with James. He spent about 30 minutes and he gave very good advice. I appreciated his truthfulness. The second call resulted in me talking to Jabraan. He was very helpful as well. Their helpfulness is one reason I chose the Eufy brand. Both customer reps told me to call back if I had further questions. This customer service is unusual and out of the ordinary.The model I chose has boundary strips and thus far works well. The remote control is a nice feature also. I do wonder if the G30 Edge model would have been a better choice as it has navigation. I wish there was some way to try it but the 30 C Max works well with random bounce technology.The Eufy brand has excellent reviews and their customer service is second to none. I would chose them in the future.
30 C Max
12/26/2020

Sooner-magic

Received Robostud for Christmas. The app was easy to set up and I started using it today. Before using, I prepped each room as was recommended. I believe this is why I has no trouble with it getting stuck.It does show some intelligence. Actually it is smarter than some of my in-laws. I watched it clean and thus far I am satisfied. Be aware today is the first use by me and thus far all is well. I will update later if any issues arise.I did call customer twice before I purchased it. I wanted to ask questions and to get recommendations. The first call resulted in me talking with James. He spent about 30 minutes and he gave very good advice. I appreciated his truthfulness. The second call resulted in me talking to Jabraan. He was very helpful as well. Their helpfulness is one reason I chose the Eufy brand. Both customer reps told me to call back if I had further questions. This customer service is unusual and out of the ordinary.The model I chose has boundary strips and thus far works well. The remote control is a nice feature also. I do wonder if the G30 Edge model would have been a better choice as it has navigation. I wish there was some way to try it but the 30 C Max works well with random bounce technology.The Eufy brand has excellent reviews and their customer service is second to none. I would chose them in the future.
Ho hum
01/14/2020

Jfro95
This app is necessary to the operation of your Eufy device, so a review is almost pointless. The devices seem great, but the app itself leaves little to be desired. The biggest fail in my mind is the scheduling utility. For example I have the lightbulbs. I have to go to each individual bulb to create a schedule. I have yet to find a way to group and set a schedule for that group. Which brings me to another point...it’s kind of clumsy finding your way around some things; it’s not very intuitive. But anyway, once I create a schedule for, let’s say a time to turn on my bulbs, I have to create yet another schedule to turn them off, use the app or switch to manually turn the lights off. I have six bulbs at the moment so creating a schedule for something as simple as turning on when I get up and off shortly after I leave becomes overwhelming and complex very quickly. A duration and group scheduling feature would be very very convenient for those of use with multiple devices. Again, if the features are available, it’s not very intuitive to find them...and I’m in IT. Be warned....I guess it makes sense now after thinking about it, but it didn’t occur to me until setup. Because the lamp or fixture has to always be in the on position, if the outlet or fixture has multiple devices then you will have to put a bulb in every outlet to work properly. I will say setup was very easy. Took a minute or two to setup each bulb.

Developer Response
Dear Customer,Thanks for your feedback! Your feedback are valuable and we will highly consider incorporating them into the product improvement plan. We are continually improving Eufy. Also we appreciate you update your review, thanks!If you have any suggestions, please feel free to contact us: support@eufylife.com
Ho hum
01/14/2020

Jfro95

This app is necessary to the operation of your Eufy device, so a review is almost pointless. The devices seem great, but the app itself leaves little to be desired. The biggest fail in my mind is the scheduling utility. For example I have the lightbulbs. I have to go to each individual bulb to create a schedule. I have yet to find a way to group and set a schedule for that group. Which brings me to another point...it’s kind of clumsy finding your way around some things; it’s not very intuitive. But anyway, once I create a schedule for, let’s say a time to turn on my bulbs, I have to create yet another schedule to turn them off, use the app or switch to manually turn the lights off. I have six bulbs at the moment so creating a schedule for something as simple as turning on when I get up and off shortly after I leave becomes overwhelming and complex very quickly. A duration and group scheduling feature would be very very convenient for those of use with multiple devices. Again, if the features are available, it’s not very intuitive to find them...and I’m in IT. Be warned....I guess it makes sense now after thinking about it, but it didn’t occur to me until setup. Because the lamp or fixture has to always be in the on position, if the outlet or fixture has multiple devices then you will have to put a bulb in every outlet to work properly. I will say setup was very easy. Took a minute or two to setup each bulb.
Developer Response 01/15/2020
Dear Customer,Thanks for your feedback! Your feedback are valuable and we will highly consider incorporating them into the product improvement plan. We are continually improving Eufy. Also we appreciate you update your review, thanks!If you have any suggestions, please feel free to contact us: support@eufylife.com
Love love
06/22/2021

mojdeh123456
I was worried that I bought mother gaget that I am not going to use. Oh well , I am using this vacuum 2 or 3 times a day. I have two cats and they shed all day long. Just turn my vaccine on and it does it’s job. I do empty it about 2 times while doing the whole house. And it is kinda scary how much hair and dirt it collects. The only advice I have make sure you buy the correct type for your house. Mine is for hardwood and I have hardwood floor but my bedrooms are carpet. It cleans that too but not as well. I am very happy with this purchase. I am sitting in my room and turned it on right now , I can hear it going through the house. I do block sections to make sure one area ( for example kitchen) is completely clean. You can visibly see the cleaned 😊
Love love
06/22/2021

mojdeh123456

I was worried that I bought mother gaget that I am not going to use. Oh well , I am using this vacuum 2 or 3 times a day. I have two cats and they shed all day long. Just turn my vaccine on and it does it’s job. I do empty it about 2 times while doing the whole house. And it is kinda scary how much hair and dirt it collects. The only advice I have make sure you buy the correct type for your house. Mine is for hardwood and I have hardwood floor but my bedrooms are carpet. It cleans that too but not as well. I am very happy with this purchase. I am sitting in my room and turned it on right now , I can hear it going through the house. I do block sections to make sure one area ( for example kitchen) is completely clean. You can visibly see the cleaned 😊
Updates downgrade
08/09/2023

BostonFan10
The biggest downfall to these vacs is the app. I’ve owned x8 for 18 months & it’s seems with every app update comes a downgrade to the equipment especially to the battery. I’ve only used this vac a handful of times & now it can’t even go 200sq ft without needing to return to base to charge. It’s set to auto return cleaning if battery runs low after charging yet it never does. 1 update wiped out my old maps another time I deleted the map & wanted to create a new map because it wasn’t cleaning the whole area. After hours of creating a new map it followed the exact same path of the deleted map big waste of time. Activity log upload is set to on & if anyone bothered to look at these logs they might be able to correct the slew of problems customers are having. If eufy wants to respond to this review don’t bother you have the log uploads go read them. For now I will refrain from updating the app & just use the vac occasionally as that’s all the battery is good for at this point. Will have to research other manufacturers
Updates downgrade
08/09/2023

BostonFan10

The biggest downfall to these vacs is the app. I’ve owned x8 for 18 months & it’s seems with every app update comes a downgrade to the equipment especially to the battery. I’ve only used this vac a handful of times & now it can’t even go 200sq ft without needing to return to base to charge. It’s set to auto return cleaning if battery runs low after charging yet it never does. 1 update wiped out my old maps another time I deleted the map & wanted to create a new map because it wasn’t cleaning the whole area. After hours of creating a new map it followed the exact same path of the deleted map big waste of time. Activity log upload is set to on & if anyone bothered to look at these logs they might be able to correct the slew of problems customers are having. If eufy wants to respond to this review don’t bother you have the log uploads go read them. For now I will refrain from updating the app & just use the vac occasionally as that’s all the battery is good for at this point. Will have to research other manufacturers

"We have updated the eufy Clean app to give you a better experience. Key Updates: - Fixed bugs and enhanced user experience. What features would you like to see? Tell us at: support@eufylife.com"

Version 3.15.1

Nov 5

Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics