Create domestic and international shipping labels, track shipment status, and manage your packages wherever you are with the FedEx Mobile app. Use the app to get quick rates, find a pickup or drop off location, scan barcodes, and view rewards. Enroll in FedEx Delivery Manager® to customize when and where you’d like to receive your packages.
Available in all regions
• Track the status of all incoming or outgoing packages
• Create a mobile shipment label and request a pickup**
• Enable push notifications to get updates on your shipments and a sound notification on delivered shipments*
• Scan a barcode for easy tracking*
• Find a FedEx location near you*
• View or cancel a scheduled pickup
• Create a new pickup
• Get Apple Watch access to track status of packages and to find locations
• Get shipment cost estimates and delivery times
• Access your shipper address book
• Use our widget to track your packages from your phone’s home screen. (Touch and hold the home screen, click + and search for FedEx.)
• Log in with the touch of a finger or with facial recognition
• Use your phone to measure your package dimensions
• Search your list of shipments by tracking number, references, vendors and more
Available in some regions
• Enroll in FedEx Delivery Manager to:
o Hold a package at a preferred FedEx location
o Leave delivery instruction for the courier
o Sign for a package requiring your signature
o Request a vacation hold
• Reroute your package to a FedEx location to pick up at your convenience
• Ship directly to a FedEx-designated location
• Scan your door tag to get information and options regarding your missed shipment
• Access a chat assistant for FedEx Mobile app and services questions
• Create a login for more convenient tracking
• View rewards
Thank you for using the FedEx Mobile app! Have feedback? Email us at email@example.com.
FedEx Delivery Manager is only available for residential deliveries within the U.S. You must be signed-in to the FedEx Mobile app and registered for FedEx Delivery Manager to use selected features.
*Maximize your FedEx experience by allowing the following permissions: Location to find a convenient FedEx location, Camera to scan a shipping label and track a package, and Push Notifications to receive notification on a package. Also, get Sound Notifications for delivered packages by turning on sound in your settings. **Shipping administration rules apply.
Thank you for choosing the FedEx® Mobile app.
Here is what you will find in this release:
• New capability to sign for package on your Apple Watch®
• Analytic and optimization work
Ratings and Reviews
Needs many improvements
How do you implement Maps and not the locator feature so you can see where the drop boxes and locations are relative to you? It’s also pretty bad that there’s no FedEx drop centers on this side of town at all. You have to drive downtown or to the north, south or airport areas (basically everywhere but here) to drop things off. Trying to reroute a package is another nightmare because even after you give the app access to your location it will ONLY show you locations near the original delivery address. Considering I live all the way across town from where I used to - you can see the problem with this. Even moving the map - it does not update with addresses in the map area view. Dialing in to try to reroute is even worse. They do everything in their power to make it impossible to talk to a human being and you’re only presented with (again) the 3 closest options to where the package was originally addressed and if those don’t work - hang up and play the phone system tree game again. For a company FedEx’s size and with their seniority in the industry this app is an utter embarrassment.
I got a package sent FedEx priority overnight and it still hasn’t gotten here and it’s been a few days. The “updates” are completely useless because the “delays” don’t even show up until hours after it’s been made obvious. For example, my package was scheduled to arrive at around 1:00pm. Only until 8:00 that night was I notified that there was a delay, but it still said that the package would be delivered that day. It is now 10:30pm and it’s still saying that the package will be delivered today when I’m quite sure it’s not going to be. This wouldn’t be such a big deal if inside the package wasn’t a live breathing animal. Where I live it’s extremely cold, and dry. The longer the animal waits in the box. The less likely she is to survive. She was shipped priority overnight yet I did not receive her OVERNIGHT. I’m already going to assume that she is now dead because it’s been passed 24 hours since she’s been shipped when she most likely would have been fine if she arrive at the time she was supposed to. The “FedEx assistant” doesn’t even help and I tried everything. I tried asking the assistant and all she came up with was “call the line” so I called and I couldn’t talk to anyone and all I was given was the false information that was already on the page (saying the package would arrive “by the end of day) when it very obviously didn’t. Just an overall nightmare and I seriously doubt that the animal being shipped is still alive, so thank you for that, FedEx.
Disappointed is an understatement
I really wanted to like this app, but disappointed is an understatement! After missing a package I needed to sign for, I was livid, the driver was at my door according to my ring for 31 seconds, when I got to the door he was driving up the street! Guess what!? You can NEVER get a driver back. This was a critical delivery for that day, but the pickup location was in another city,in another state I might add and an hour away. You could at least have a facility in this city of a million people! So I decided to wait for delivery on the second attempt. I downloaded the app after the site implied for more details, get an account, get the app! Determined not to miss it, I fell for it and downloaded the app, BUT the information provided was exactly the same as just tracking the regular way. This “awesome” tracking app shows it left this morning at 4:30 am, it’s 1:25 pm and not ONE single update, I’ve used better tracking apps, what’s the point if the information isn’t even available? Useless waste of storage space on my phone, back to the cloud you go. FedEx, I hope you can get it together and join the gps world. I cant imagine you don’t gps your precious trucks on such a tight schedule that a package that needs signature gets a 31 second window to get to the door. Its 2019, you have the resources, make easy to track for real. Your customers deserve at least that.
Developer Response ,
This is not the experience we want to provide. We regret any frustration or inconvenience. We can help with FedEx app related issues. For assistance with FedEx products and services, please contact our Customer Support Team at 1.800.GoFedEx (1.800.463.3339). Thank you.kj
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- FedEx Corporate Services, Inc.
- 181.8 MB
- Requires iOS 13.0 or later.
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
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