Description

Create a shipping label, track shipment status and manage your packages wherever you are with the FedEx Mobile app. Use the FedEx Mobile app to get quick rates, find a pickup or dropoff location, scan barcodes, and view rewards. Enroll in FedEx Delivery Manager® to customize when and where you’d like to receive your packages.

Available in all regions
• Track the status of all incoming or outgoing packages
• Enable push notifications to get updates on your shipments*
• Scan a barcode for easy tracking*
• Find a FedEx location near you*
• Get Apple Watch access to track status of packages and to find locations
• Get shipment cost estimates and delivery times
• Log in with the touch of a finger or with facial recognition on the iPhone X
• Search your list of shipments by tracking number, references, vendors, and more
• Use your phone to measure your package dimensions

Available in some regions
• Create a mobile shipment label and request a pickup**
• Enroll in FedEx Delivery Manager to:
o Hold a package at a preferred FedEx location
o Leave delivery instruction for the courier
o Sign for a package requiring your signature
o Request a vacation hold
• Reroute your package to a FedEx location to pick up at your convenience
• Scan your door tag to get information and options regarding your missed shipment
• Access a Chat assistant for FedEx Mobile app and services questions
• Create a login for more convenient tracking
• View Rewards

Thank you for using the FedEx Mobile app! For any feedback, email us at mobile@fedex.com.

FedEx Delivery Manager is only available for residential deliveries within the U.S. You must be signed in to the FedEx Mobile app and registered for FedEx Delivery Manager to use selected features.

*Maximize your FedEx experience by allowing the following permissions: Location to find a convenient FedEx location, Camera to scan a shipping label and track a package, and Push Notifications to receive notification on a package.

**Shipping administration rules apply.

What’s New

Version 5.6.0

Thank you for choosing the FedEx® Mobile app. We update our app regularly to add new features and make other improvements to enhance the value and performance of the FedEx Mobile app.

This release includes:
• Bug fixes, design enhancements, and other ongoing performance improvements

Ratings and Reviews

4.7 out of 5
46.3K Ratings

46.3K Ratings

KenaNaveahNana ,

Found my lost package- Very grateful

I called Fed-Ex customer service immediately after I received an email stating my package was delivered but was nowhere to be found and I checked the premises including the front house porch where the tenant stood there watching me look for my package but no package found . Fed-Ex was able to get a hold of the drivers supervisor and then he located the driver and the driver confirmed that he left it on the front house porch who has a Ring Security System . I was called back by the Office Supervisor and she stood on the way home with me while I walked back to the front house and mysteriously package was there but the tenant wasn’t and her front door was closed !! Guess this was one package that couldn’t be mysteriously taken . I’m so glad that Fed-Ex responded so quickly and efficiently that my package was able to be found!!!! Thank you Fed-Ex now I can enjoy my boots !!!!

Joulequeen ,

Disappointed is an understatement

I really wanted to like this app, but disappointed is an understatement! After missing a package I needed to sign for, I was livid, the driver was at my door according to my ring for 31 seconds, when I got to the door he was driving up the street! Guess what!? You can NEVER get a driver back. This was a critical delivery for that day, but the pickup location was in another city,in another state I might add and an hour away. You could at least have a facility in this city of a million people! So I decided to wait for delivery on the second attempt. I downloaded the app after the site implied for more details, get an account, get the app! Determined not to miss it, I fell for it and downloaded the app, BUT the information provided was exactly the same as just tracking the regular way. This “awesome” tracking app shows it left this morning at 4:30 am, it’s 1:25 pm and not ONE single update, I’ve used better tracking apps, what’s the point if the information isn’t even available? Useless waste of storage space on my phone, back to the cloud you go. FedEx, I hope you can get it together and join the gps world. I cant imagine you don’t gps your precious trucks on such a tight schedule that a package that needs signature gets a 31 second window to get to the door. Its 2019, you have the resources, make easy to track for real. Your customers deserve at least that.

Developer Response ,

This is not the experience we want to provide. We regret any frustration or inconvenience. We can help with FedEx app related issues. For assistance with FedEx products and services, please contact our Customer Support Team at 1.800.GoFedEx (1.800.463.3339). Thank you.kj

CplMSO ,

Seems like an account is required to track shipments

Update: after creating an account which I don’t recall being a requirement, it now retains and saves tracking numbers. And after looking over the description in the App Store, it seems misleading to me. The way I understand it is if you want to create shipping labels or want special deals then you’ll need to create a profile but if you just want to track shipments and get notifications then you don’t need an account. Wrong. Evidently you need to create an account to do anything in the description therefore I find it misleading, make it clear fedex!

I don’t know why but on my end when I search for my shipment and tap the star to add it to the watch list but as soon as I leave that screen it shows up no where else. I can re search the tracking number and sure enough it never saved or retained what I did, nor am I getting notifications because of it. But it sure can retain old tracking numbers and shipments. I don’t know if it’s just me or what but I highly doubt it. It’s a useless app at this point with this issue. I can’t even say when this became an issue as most of my packages come through usps and some ups, not my choice either.

Developer Response ,

We regret that you are experiencing issues with our App and we would like to help. The issue causing tracking numbers not to display on the shipment list is resolved. Please download the newest version of the App. For additional support, please reach out to at mobile@fedex.com or call 1.877.339.2774. ref.ALM.D466406 kj

Information

Seller
FedEx Corporate Services, Inc.
Size
172 MB
Category
Business
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Chinese, Danish, Dutch, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Vietnamese

Age Rating
Rated 4+
Copyright
© 2019 FedEx Corporate Services, Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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