This is the fifth different FSA provider I’ve used in nearly as many years (my company loves to switch providers!) and PNC BeneFit Plus app is the easiest to use of them all. The app is user friendly by having minimal options/tabs, preventing the dreaded “how did I get to this screen?” and/or “where the heck is XYZ?!”. Claim submissions are intuitive and documentation uploading works great and I’ve experienced zero errors over the past 5 months of usage. The ledger is accurate, reimbursements are transparent and quick! Anytime a receipt is needed, or any other important info is communicated, the notifications are in red and displayed clearly on the Home Screen. The only thing missing is the ability to upload a receipt immediately after the charge is made—as it stands, a receipt can only be uploaded AFTER it is requested.
Needs work!
Jewells67
Probably the most frustrating part of this app is the fact that it never keeps your login information and you have to answer security questions on top of the login and password. This is a little over cautious I would say. It needs to have touch ID enabled so that you don't have to go through a huge process just to login. In addition to this problem, I think there should be additional settings available and more information when you log into the app. Overall, the login process is by far the most annoying piece!
PNC HSA Acct
Pncissue
This is one of the least user friendly Bill Pay type websites I have ever used. 2 issues, one minor and the other very irritating. First issue is when logged in, two of the action choices are make a HSA transaction & Manage expenses. Manage expenses is actually where the Bill Pay feature is hidden in. The more irritating issue is going through the process of setting up the payee, entering the amount to pay and selecting pay now. But what happens is that bill doesn’t get paid, it just shows up as “Payable” in manage your expenses. I’ve had numerous bills paid late when I check in a few weeks later and see that its “Payable”. Then you have to confirm that you want to pay it again, very irritating process. Why ask if you want it paid now when that means nothing?
Glitchy transactions, repetitive steps, poor UI
BJackson21!
Kind of annoying using the app on the daily. It is slow and could definitely be designed a little better to be more efficient. When viewing transactions/activity if it needs to load more it bounces the page up to the top instead of staying where it is. The email address for health account services is cut off and when I try to click the button it says it can’t find an email on my device (which is untrue). Also annoyed that every time my password needs to reset it needs my permission for Face ID again. I wish viewing transactions and notes were a better experience and that I would be able to search for things. App needs some help.
Version 320.0 provides you with:
Security updates
Bug fixes
Version 320.10.0
The developer, PNC Bank, N.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
PNC Bank, N.A.
Size
34.2 MB
Category
Finance
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Mac Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.