UniFi

Name: UniFi
Rating: 4.7 (21597 reviews)
Author: Ubiquiti Inc.

Enterprise Network Management

Free · Designed for iPad. Not verified for macOS.

22K Ratings
Age Rating

4+
Years
Chart

#178
Productivity
Developer

Ubiquiti Inc.
Language

EN
+ 20 More
Size

489.5
MB

The UniFi app simplifies home and business IT by providing a central management interface where you can easily scale, monitor, and optimize every aspect of your network. UniFi offers: • Simple WiFi setup and configuration • Intuitive traffic routing • Secure, single-tap VPN access • Detailed client and network analytics

Ratings & Reviews

4.7

out of 5

22K Ratings

Cloud key gen2 plus and Network app
07/01/2022
tkman69
Migrated from Windows 11 laptop hosting the Network App, to using Cloud Key Gen2 Plus. Installed the Cloud key accessory rackmount. Took just a couple minutes to update the cloud key, apps, firmware. Installed UniFi Network App on my iPhone. Then made sure I had the latest versions of firmwares and softwares installed on laptop, access point, switch, everything. Saved a backup of settings only, using my laptop UniFi Network App. Then Migrate Wizard on the Network App on laptop. But at end, Skip forget devices. Logged into cloud key at its ip address. Made sure it restored the settings correctly using the backup. Waited until restore was completely finished running. Once all devices adopted and completed, went back into Windows Network App and then you can "forget" the devices. Perfect addition to my AmpliFi Alien Router, Ubiquity Pro Access Point, and Ubiquity PoE 24 Pro managed switch. It sees ALL devices, ip addresses, traffic, and all from my phone. LOVE IT!
Cloud key gen2 plus and Network app
07/01/2022
tkman69

Migrated from Windows 11 laptop hosting the Network App, to using Cloud Key Gen2 Plus. Installed the Cloud key accessory rackmount. Took just a couple minutes to update the cloud key, apps, firmware. Installed UniFi Network App on my iPhone. Then made sure I had the latest versions of firmwares and softwares installed on laptop, access point, switch, everything. Saved a backup of settings only, using my laptop UniFi Network App. Then Migrate Wizard on the Network App on laptop. But at end, Skip forget devices. Logged into cloud key at its ip address. Made sure it restored the settings correctly using the backup. Waited until restore was completely finished running. Once all devices adopted and completed, went back into Windows Network App and then you can "forget" the devices. Perfect addition to my AmpliFi Alien Router, Ubiquity Pro Access Point, and Ubiquity PoE 24 Pro managed switch. It sees ALL devices, ip addresses, traffic, and all from my phone. LOVE IT!
Pretty good app, but please improve.
11/11/2020
MusicManReview
Generally this app has a large degree of functionally regarding setup and control of your UniFi hardware. However, the appeal has exceeded the actual usefulness for me. Things that should be easy like searching for new access points or switches worked zero percent of the time. I had to go back to the desktop PC and web interface to made the new hardware adding process work. Likewise, something simple like adding your DNS servers (say openDNS) is not easy or intuitive. Much of the functionality is hidden under layers and layers of options, which is a undesirable thing when you have a mobile device as your user interface. I also feel like the screenshots for the app tend to appear very useful, for example monitoring specific traffic to social media sites, but in truth there is very limited access to this type of information through the app. In all fairness, I am not a network professional, which appears to be the demographic ubiquiti is catering to, but there is an expectation when you put some thing out on the Apple store, that it will be easy for your typical consumer to use. Networking is black magic and someways, so this is a very difficult task for the developer. My advice would be to consider less technical users when you develop your smart phone applications becauseI think these are the folks that will use these applications, unlike the IT professionals who prefer the desktop web based interface.
Pretty good app, but please improve.
11/11/2020
MusicManReview

Generally this app has a large degree of functionally regarding setup and control of your UniFi hardware. However, the appeal has exceeded the actual usefulness for me. Things that should be easy like searching for new access points or switches worked zero percent of the time. I had to go back to the desktop PC and web interface to made the new hardware adding process work. Likewise, something simple like adding your DNS servers (say openDNS) is not easy or intuitive. Much of the functionality is hidden under layers and layers of options, which is a undesirable thing when you have a mobile device as your user interface. I also feel like the screenshots for the app tend to appear very useful, for example monitoring specific traffic to social media sites, but in truth there is very limited access to this type of information through the app. In all fairness, I am not a network professional, which appears to be the demographic ubiquiti is catering to, but there is an expectation when you put some thing out on the Apple store, that it will be easy for your typical consumer to use. Networking is black magic and someways, so this is a very difficult task for the developer. My advice would be to consider less technical users when you develop your smart phone applications becauseI think these are the folks that will use these applications, unlike the IT professionals who prefer the desktop web based interface.
One step forward, two back
06/05/2018
ben.berding
I am really happy to see an update and it all seems to work really well! It’s still miss several features, but I know they’re coming!The problem I actually have are the colors. They are very bright and hard on the eyes, and I’m young. Maybe it’s the OLED screen on the X, but I think they are too bold in general. They just need to be a little softer. I do like the definition between the colors though. I love the new icons/tabs at the bottom of the screen. They look really slick. I know this is also very nitpicky, but I really, really, dislike the new app icon; of a UniFi AP. UniFi is so much more that Access Points at this point, it’s an entire ecosystem and network. I really don’t think having an Access Point as the icon is appropriate and I just don’t want to click on it. It makes me cringe. Maybe it’s because it looks too much like a weird button? I’m fine if you want to update the icon (it needed it), but I really wish it would be reflective of the whole product line. The old icon was great. Maybe just some fresh colors and make it flatter. Less is more now a days, which I feel is how the app is headed, which I like, aside from that icon. Please, please, change it. Maybe a picture of a network jack? I don’t know, but not an access point that is so nondescript, that it looks like somebody’s poor implementation of a button.
One step forward, two back
06/05/2018
ben.berding

I am really happy to see an update and it all seems to work really well! It’s still miss several features, but I know they’re coming!The problem I actually have are the colors. They are very bright and hard on the eyes, and I’m young. Maybe it’s the OLED screen on the X, but I think they are too bold in general. They just need to be a little softer. I do like the definition between the colors though. I love the new icons/tabs at the bottom of the screen. They look really slick. I know this is also very nitpicky, but I really, really, dislike the new app icon; of a UniFi AP. UniFi is so much more that Access Points at this point, it’s an entire ecosystem and network. I really don’t think having an Access Point as the icon is appropriate and I just don’t want to click on it. It makes me cringe. Maybe it’s because it looks too much like a weird button? I’m fine if you want to update the icon (it needed it), but I really wish it would be reflective of the whole product line. The old icon was great. Maybe just some fresh colors and make it flatter. Less is more now a days, which I feel is how the app is headed, which I like, aside from that icon. Please, please, change it. Maybe a picture of a network jack? I don’t know, but not an access point that is so nondescript, that it looks like somebody’s poor implementation of a button.
App is a nice companion but not a browser replacement
11/14/2017
PDX-1
As is the case with every networking vendor I work with, supplemental mobile app support is treated as a secondary effort to their main management thick client or browser based interface. I’ve always believed this is an area where a vendor could really set themselves apart from the average crowd. Evidently it is not embraced as a strong enough competitive differentiator to warrant a rise above mediocrity. Meaning, no one in Ubiquiti sales management, or product management, believes a purchase decision will be swayed based on the merits of equal iOS app support to that of the browser. Having said that, Ubiquiti has done a very nice job including the necessary essentials in their Unify iOS app support. I’ve found the interface intuitive, well secured w/ 2FA, and an extremely convenient alternative to my laptop for many things. When I can ditch my laptop completely, that will be a 5 star day. Not holding my breath but I remain optimistic. My last comment that hopefully someone at Ubiquiti will read.... “Thank you a million times over for finally adding upnp configuration support to the web client interface!” Keep up the good work.
App is a nice companion but not a browser replacement
11/14/2017
PDX-1

As is the case with every networking vendor I work with, supplemental mobile app support is treated as a secondary effort to their main management thick client or browser based interface. I’ve always believed this is an area where a vendor could really set themselves apart from the average crowd. Evidently it is not embraced as a strong enough competitive differentiator to warrant a rise above mediocrity. Meaning, no one in Ubiquiti sales management, or product management, believes a purchase decision will be swayed based on the merits of equal iOS app support to that of the browser. Having said that, Ubiquiti has done a very nice job including the necessary essentials in their Unify iOS app support. I’ve found the interface intuitive, well secured w/ 2FA, and an extremely convenient alternative to my laptop for many things. When I can ditch my laptop completely, that will be a 5 star day. Not holding my breath but I remain optimistic. My last comment that hopefully someone at Ubiquiti will read.... “Thank you a million times over for finally adding upnp configuration support to the web client interface!” Keep up the good work.

Improvements - Added Spotlight search for UniFi sites and devices. - Added UPS settings, outlet configuration, battery status, power-failure information, and device details. - Added Device Power Supervisor. - Added saved VPN profiles for Teleport connections created through a bound console on UTR. - Improved VPN profile switching on UTR. - Improved VPN Kill Switch descriptions on UTR. - Improved device-name, network, and authentication validation on UTR. - Improved device discovery to always show UTRs. - Improved installed firmware version presentation on UTR. - Improved WiFi uplink selection text for open networks on UTR. - Improved Bind to Site on UTR. - Improved Shadow Mode support. - Improved High Availability and cloud backup restoration. - Improved Screen settings in Device Details. - Improved the AV Manager experience. - Improved error messages throughout Network settings. - Improved compatibility checks between the app, UniFi Network, firmware, and device capabilities. - Improved connection and reconnection reliability and status feedback. - Improved Control Plane reliability. - Improved Bluetooth status reporting and setup error handling. Bugfixes - Fixed issues when creating or editing Ethernet Port Profiles, including locked profile fields. - Fixed inapplicable Port Settings appearing on AirWire devices. - Fixed UTR password and login dialogs dismissing unexpectedly or remaining visible. - Fixed UTR connections not continuing after entering local credentials. - Fixed UTR VPN and QR scanning issues, including incorrect connection status, invalid-code errors, and a camera-permission crash. - Fixed the WiFi uplink dialog not appearing on newly connected UTRs. - Fixed the UTR firmware update screen becoming difficult to close. - Fixed UTR LAN issues, including DHCP ranges not updating and secondary VLAN collisions. - Fixed site binding controls on UTR. - Fixed UTR captive portal issues, including outdated controls and sheets appearing without a connected uplink. - Fixed UTR console-name issues, including unwanted spaces and changes not appearing in the app. - Fixed the UTR interface becoming unresponsive after losing its connection. - Fixed duplicated toolbar buttons on the primary UTR WiFi screen. - Fixed device radio controls, including inactive radios and incorrect legacy mesh settings. - Fixed WiFi settings failing to load when mDNS information was unavailable. - Fixed PPSK WiFi settings and Passpoint configuration. - Fixed inconsistent console names during setup. - Fixed unsupported console controls and incorrect classification of some UNVR and Protect consoles. - Fixed console timezone handling. - Fixed the console picker not reflecting the connected console. - Fixed 12-hour time and Screen settings on supported devices. - Fixed issues decoding mobile signal, SSL inspection, and device update information. - Fixed incorrect device IP sorting. - Fixed Internet health traffic totals and live throughput presentation. - Fixed speed tests using the wrong WAN connection. - Fixed issues with VPN forms, lists, and navigation. - Fixed missing invitation sender information in Site Manager. - Fixed duplicate sites after an interrupted Site Manager refresh. - Fixed incorrect Power & Resiliency and Band Steering options on UniFi Express. - Fixed IP settings on UniFi Express. - Fixed an incorrect pending-adoption state on UniFi Express. - Fixed dashboard shortcuts sometimes failing to load. - Fixed U5G Backup limits using information from the wrong site. - Fixed various navigation issues.

Version 10.37.0 1d ago

Data Linked to You

The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: Ubiquiti Inc.
Size: 489.5 MB
Category: Productivity
Compatibility: Requires iOS 18.0 or later.

iPhone
Requires iOS 18.0 or later.

iPad
Requires iPadOS 18.0 or later.

Mac
Requires macOS 15.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 2.0 or later.
Languages: English and 20 more

English, Arabic, Catalan, Czech, Danish, Dutch, French, German, Greek, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Traditional Chinese, Turkish
Age Rating: 4+

4+

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