Apple Support 4+

There needs to be modifications on screen time. 1) There’s no place to put an additional break / downtime. I would like to add this for school and homework time. 2) Also, I temporarily give my child additional screen time or late bed time. But I have to back and re-adjust it. There should be a place to grant this on a temporary basis (reward/bonus time) and then go back to normal times. 3) sharing location need to be fixed. I have it locked but my child is still able to share it. 4) the ability to lock settings via screen time, should be allowed …. My child has found how to make many setting changes. 5) Messages on screen time. In order for me (always allowed to communicate) to send a text message and my child be able to read it, I need to set messages to ALLOWED appl, however I want to limit who my child can communicate with. This needs to be corrected.

After an hour an a half, 3 different people, it is apparent no one is on the same page or understands how IOS works. I have an issue with 18.0.1 and they repeatedly told me I cannot be helped because 18.1 is in beta testing and they don’t troubleshoot betas. My issue resides in 18.0.1 not 18.1, yes I want to try the beta but the option isn’t there and their only reasoning is “it’s in beta testing.” I fail to see how my problem of something not appearing on 18.0.1 when it is advertised to be there, I was sent multiple links from Apple support saying it should be there, screenshared with them saying it should be there, and then they just gave up on helping and excused it to just all of iOS 18 is in beta and cannot be troubleshot. Very embarrassing on behalf of Apple and after my last 4 products have all had defects, I advise just switching brands. Someone from Apple feel free to reach out so I can properly express my displeasure and we can find a solution. I’d love to support Apple but I’ve been nothing but turned away each and every time I need assistance. Even so much as booking appointments for replacement screens since their stores don’t keep inventory so you can schedule an appointment 2 hours away and be sent home because they don’t actually have the screen for the appointment you booked a week in advance.

Ever since iOS 17 or 18, it’s become a nightmare to clear Safari history and even worse when I need to turn “Block All Cookies” on or off. The update is insanely horribly designed. Please count how many steps it takes to go into Settings, then into Apps, then into Safari, then to block all cookies or clear history. Apple programmers cannot tell me that they don’t know it’s important for users to clear our Safari history multiple times a day especially prior to entering sensitive apps!! And we need to block cookies until a shopping website requires us to turn the setting off in for the shopping cart to work. But after we order that pizza, we need to turn the setting on to block cookies again. These Safari settings should be right on the top layer within reach. We should be able to access these Safari settings in Control Center or as a standalone widget with as few steps as possible. But noooo, Apple did it the opposite way, and made it even harder to access than before (which had already been no picnic for years). Now it’s just absurd and annoying. Please fix this!!!! Thank you!