Everything has been working great over the last 11 months until I switched to the new phone this week. Bluetooth does not see the two hearing aids. I have tried turning off my phone, turning off my Bluetooth, checking to make sure that I have the current App for Signia app, repaying my two hearing aids and have the same issue. Bluetooth does not find my two hearing aids but Signia App sees both hearing aids. Any suggestions. My wife thinks that hearing aid software is outdated and is causing the issue. If that is the case, how do you update hearing aid software. Also, Tele-Care does not work and this was set up 11 months ago when hearing aids were purchased. I can use a little help as to next steps.

The Signia App for iPhone is absolutely the worst app I’ve ever used in 20 years. I’ve had hundreds of apps and this interface is a complete failure. I’ve stopped wearing my high-end very expensive hearing aids because I can’t control them. The only way to turn off the hearing aids and stop them from communicating with my iPhone is to plug them in to the charger and have the charger charging with the two green lights on. Turning off Bluetooth or turning off the hearing aids only works for a couple minutes And then the app automatically turns on the hearing aids, even if they’re 50 yards from me even if they’re on the charger. And then they step on all my calls and intercept in going and outgoing calls. so I can’t hear the incoming call and my client can’t hear me speaking. The hearing aids can be in my vehicle may 25 yards away, and they will pick up calls. I cannot hear incoming call, and they never let me know that I’m getting a call. I have missed many calls. And even worse, I’ve had the hearing aids eavesdrop on me when an incoming call is picked up by the hearing aids when they’re not in my ears, and a conversation was overheard. The information that was overheard through this eavesdrop cost me great loss and destroyed a business relationship. I’ve almost thrown the hearing aids under my tires and run over them a couple of times on purpose. They are absolutely worthless because of this app. I’ve tried uninstalling the app and they’re even more useless. Do not buy Sigma products and definitely don’t install the app.

3 pair in 1 year and they still turn off and on by themselves while you are wearing them!! I have had my Signia hearing aids for less than a year, my first pair lasted exactly 2 weeks before they turned off and did not turn back on!! My second pair that they gave me, the right one worked, but the left one for some reason would never turn on no matter what the technician did, so again, they were returned. My third pair, the left aid turns on and off by itself. Sometimes they will turn off and not turn back on for days no matter how many times I put them back on the charger to reset. I have taken them into the technician so many times, they told me they were going to start charging me for the repairs. Well, I changed insurance companies at the first of the year. I have an appointment with new company that does not carry Signia hearing aids! My left one went out again in the middle of January and it still does not work!! I will be so happy when I get the new aids from the new company that are not Signia!!!!!!!!!

App lacks functionality like restarting the app or the hearing aids via the App.Also, it changes the hearing situation on it’s own. Say you feel you’re hearing something best on the Universal setting, but the app will change it back to the Stroll setting on it’s own with only a quick beep that gets lost in the sound.Also, a test pattern should be added so that you can test each hearing aid to make sure each side is receiving and transmitting audio to you.Another needed feature is to be able to run a diagnostic. The batteries will show 90% up until you’re at 0%. Last night the app showed 80%, yet here I sit this morning with a dead battery and no batteries on hand. The app should have a diagnostic for the user to tap the battery on screen and have it get an updated battery level. The static battery level has mostly only ever displayed 90% (on brand new batteries even!), or 80%.I’ve seen 60% once. When the hearing aid batteries are completely dead, it shows that it can’t connect to WiFi. It acts like it’s trying to connect continuously, which makes me wonder what it’s doing to my phone’s battery. When my phone keeps searching for WiFi, it drains the battery fast, what’s the app doing to the battery? It looks like it’s trying to connect continuously.For the money paid for the hearing aids, the functionality of the app seems a little too basic.