Turno Hosts

Name: Turno Hosts
Rating: 4.4 (565 reviews)
Author: TidyDaily Inc

Rental Host App (TurnoverBnB)

Only for iPhone

Free

565 Ratings
Age Rating

4+
Years
Category

Utilities
Developer

TidyDaily Inc
Language

EN
+ 5 More
Size

92.8
MB

iPhone

Connect with qualified and reliable cleaners Customize and create photo checklists Set primary and backup cleaners Sync booking calendars to automate projects Turno for Hosts, formerly TurnoverBnB Host App, helps vacation rental operators simplify and automate the turnover process. Find, schedule, and pay cleaners to manage your short-term rental business from anywhere. • Find new cleaning professionals in your area in our secure Marketplace. • Automatically schedule your existing cleaners with our calendar sync. • Import your guest calendar from Vrbo, Booking.com, Airbnb, and all major booking platforms and channel managers, as well as iCal, Google Calendar, and Outlook. • Manage schedules, payments, property checklists, and your connections in one place. • Automatically pay your cleaners when they complete a cleaning project. • With the Turno for Hosts App, you can find and set backup cleaners. Never miss an Airbnb turnover!

Ratings & Reviews

4.4

out of 5

565 Ratings

Great customer support
06/24/2022

Dustd34
Turnoverbnb is a great concept and I’m glad I found it, but it’s not the most user friendly app until you get used to it. I was having A LOT of problems with it duplicating cleaning projects for my Airbnb and creating projects that had nothing to do with my bookings. After struggling with these issues for a couple weeks and never finding the solution, I finally contacted the customer support team for the app. Surprisingly, I got an actual human being (Frank) fairly quickly who showed me how to solve to first part of my problem. Once I finished the steps to fix that problem I went back to figure out the second half of the issue. Frank wasn’t available, but Maddie helped me, and between her and Frank, they solved all my issues with the app. I’m excited that they were solvable problems and I don’t have to dump the app, because there’s nothing else like it out there that’s any good (believe me, I looked!). They really have the corner on the market. The only reason I’m giving it 4 stars instead of 5 is because it’s not an easy app to figure out at first, but once things are set up right and you’ve got the hang of it, it’s a great service that makes my life a little easier.
Great customer support
06/24/2022

Dustd34

Turnoverbnb is a great concept and I’m glad I found it, but it’s not the most user friendly app until you get used to it. I was having A LOT of problems with it duplicating cleaning projects for my Airbnb and creating projects that had nothing to do with my bookings. After struggling with these issues for a couple weeks and never finding the solution, I finally contacted the customer support team for the app. Surprisingly, I got an actual human being (Frank) fairly quickly who showed me how to solve to first part of my problem. Once I finished the steps to fix that problem I went back to figure out the second half of the issue. Frank wasn’t available, but Maddie helped me, and between her and Frank, they solved all my issues with the app. I’m excited that they were solvable problems and I don’t have to dump the app, because there’s nothing else like it out there that’s any good (believe me, I looked!). They really have the corner on the market. The only reason I’m giving it 4 stars instead of 5 is because it’s not an easy app to figure out at first, but once things are set up right and you’ve got the hang of it, it’s a great service that makes my life a little easier.
Outstanding App and Service
07/05/2024

Pla327
I am a travel nurse and Airbnb my home when I am away. This app has been a life saver for us having to keep up with bookings and cleanings. We found our cleaner on here who is phenomenal and the app makes it so convenient to alert her of our bookings. It syncs with Airbnb and VRBO which we have both. Once the clean is listed which is within minutes, my cleaner is alerted and able to accept the clean right away. It makes it a seamless process and we don’t have to make a bunch of calls and remind a cleaner that it needs to be cleaned. It’s layed out in a way where she knows it there is another check in that same day so she is able to plan her day as well. It is also very convenient and easy to get in touch with a real person if there are any issues. We had one issue with a payment processing and were able to get in contact through the app to a live agent. Claire was amazing and got us through, fixing the problem within minutes. She was polite and understanding. That is a big plus in this day of automated services. I am very grateful for the development of this app. We would not be able to handle our cleans as effectively as we are with this service.

Developer Response
Thank you for such a detailed review and for mentioning Claire! We're so happy to know that Turno has been a helpful tool in running your rental!
Outstanding App and Service
07/05/2024

Pla327

I am a travel nurse and Airbnb my home when I am away. This app has been a life saver for us having to keep up with bookings and cleanings. We found our cleaner on here who is phenomenal and the app makes it so convenient to alert her of our bookings. It syncs with Airbnb and VRBO which we have both. Once the clean is listed which is within minutes, my cleaner is alerted and able to accept the clean right away. It makes it a seamless process and we don’t have to make a bunch of calls and remind a cleaner that it needs to be cleaned. It’s layed out in a way where she knows it there is another check in that same day so she is able to plan her day as well. It is also very convenient and easy to get in touch with a real person if there are any issues. We had one issue with a payment processing and were able to get in contact through the app to a live agent. Claire was amazing and got us through, fixing the problem within minutes. She was polite and understanding. That is a big plus in this day of automated services. I am very grateful for the development of this app. We would not be able to handle our cleans as effectively as we are with this service.
Developer Response 09/17/2024
Thank you for such a detailed review and for mentioning Claire! We're so happy to know that Turno has been a helpful tool in running your rental!
Life saver!
07/24/2024

Hans is
I love that I found this app. We just started Airbnb. I was going to turn it over myself, but with two small kids, that was a nightmare. I found Turno and things are running much more smoothly! I list my unit, and cleaners bid their price to clean. Then you add the ones you like to your own team. Your team then schedules themselves on the days they want to work. Honestly, why aren’t all jobs like this? What a great idea. Now the annoying part is just trying learn all of the app feature, and some of the app glitches. After you post your home for bids, cleaners from a wide radius can bid ( no direct address is shared), and I had cleaners scheduled that lived hours away who decided not to show up because of how far it was. I also had a cleaner deleted from my team, and trying to re-add her was impossible. I had to wait an hour to talk to customer service (very nice by the way) and they got it resolved on my end, but on her end she couldn’t pick up work. The app is still well worth the quirks, especially when you find your team of people you trust. It really takes a lot of the stress and anxiety off of your shoulders. Would recommend to anyone needing to outsource cleaning!

Developer Response
Thank you so much for sharing your experience and feedback! We're delighted to hear that Turno has been making it easier to manage your rentals - that's what we live for!
Life saver!
07/24/2024

Hans is

I love that I found this app. We just started Airbnb. I was going to turn it over myself, but with two small kids, that was a nightmare. I found Turno and things are running much more smoothly! I list my unit, and cleaners bid their price to clean. Then you add the ones you like to your own team. Your team then schedules themselves on the days they want to work. Honestly, why aren’t all jobs like this? What a great idea. Now the annoying part is just trying learn all of the app feature, and some of the app glitches. After you post your home for bids, cleaners from a wide radius can bid ( no direct address is shared), and I had cleaners scheduled that lived hours away who decided not to show up because of how far it was. I also had a cleaner deleted from my team, and trying to re-add her was impossible. I had to wait an hour to talk to customer service (very nice by the way) and they got it resolved on my end, but on her end she couldn’t pick up work. The app is still well worth the quirks, especially when you find your team of people you trust. It really takes a lot of the stress and anxiety off of your shoulders. Would recommend to anyone needing to outsource cleaning!
Developer Response 09/24/2024
Thank you so much for sharing your experience and feedback! We're delighted to hear that Turno has been making it easier to manage your rentals - that's what we live for!
Key part of my business!
02/24/2023

Lulu Echev
For the start of my Airbnb business I wasn’t using Turno and it was frustrating to keep up with everything. On top of that having to manually pay cleaners takes extra unnecessary time out of my busy schedule. As a Co-host I also had to chase the homeowners to make sure they paid the cleaners. It was a process… BUT I found Turno and things have become so seamless 🙏🏽. At first the app/website can be tricky to get used to but Turno is totally worth it once you get through the learning curve. I think I contacted their customer service messaging team like 10 times already (lol) and every single conversation has saved me SO much time and so many gray hairs. The customer service team has given me so much peace of mind. Only down fall I can express is that our cleaners can’t manually input what we owe them for laundry drop off. Since our cleaners drop off the laundry to a local laundromat it leaves a gap in the automation process and we have to manually add in a “linen delivery”. Not the end of the world but I hope Turno adds in this feature. The following customer service teammates have helped me this far. Mia, Samantha, Grazi, and Sidney ! Thank you all !!
Key part of my business!
02/24/2023

Lulu Echev

For the start of my Airbnb business I wasn’t using Turno and it was frustrating to keep up with everything. On top of that having to manually pay cleaners takes extra unnecessary time out of my busy schedule. As a Co-host I also had to chase the homeowners to make sure they paid the cleaners. It was a process… BUT I found Turno and things have become so seamless 🙏🏽. At first the app/website can be tricky to get used to but Turno is totally worth it once you get through the learning curve. I think I contacted their customer service messaging team like 10 times already (lol) and every single conversation has saved me SO much time and so many gray hairs. The customer service team has given me so much peace of mind. Only down fall I can express is that our cleaners can’t manually input what we owe them for laundry drop off. Since our cleaners drop off the laundry to a local laundromat it leaves a gap in the automation process and we have to manually add in a “linen delivery”. Not the end of the world but I hope Turno adds in this feature. The following customer service teammates have helped me this far. Mia, Samantha, Grazi, and Sidney ! Thank you all !!

TurnoverBnB Host App is now Turno for Hosts. Our mission is clear – to simplify and automate vacation rental cleaning! New features like in-app chat and enhancements to our auto scheduling and auto payment tools help make managing Airbnb turnovers even more efficient and hassle-free.

Version v1.42.20 2d ago

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Accessibility

Information

Seller: TidyDaily Inc
Size: 92.8 MB
Category: Utilities
Compatibility: Requires iOS 15.1 or later.

iPhone
Requires iOS 15.1 or later.

iPod touch
Requires iOS 15.1 or later.
Languages: English and 5 more

English, French, German, Italian, Portuguese, Spanish
Age Rating: 4+

4+

Learn More

Contains
Messaging and Chat