Get connected to your customers’ water and take your service model to the next level! Deliver unparalleled service to your residential customers with the Pentair Pro app and trusted Pentair water solutions technology that’s smarter than ever.
Pentair Pro: the digital toolbox keeping you one step ahead. Deliver trusted performance and reliability with smart Pentair water devices to help your customers to move, improve and enjoy their home water. Use the Pentair Pro app as one more way to:
BECOME A TRUSTED PARTNER
• Remotely monitor & receive alerts: Use the dashboard to get systems history, instant status and alerts from customers’ connected devices, anytime, anywhere
• Deliver peace of mind: Proactively inform customers when equipment needs attention
SAVE TIME, GROW REVENUE
• Reduce time on service calls: Get system info from the devices to diagnose and monitor from afar
• Generate new leads and sales: Pro Locator on the Pentair Home app allows homeowners to find you for products and service
• Get support from Pentair with online manuals, videos and other resources
The Pentair Pro app currently works with the following Pentair Home connected water devices:
• FOR POOL AND SPA:
INTELLIFLO 3 VARIABLE SPEED PUMP: The only pump with patented sensorless flow control and smart device control for optimal performance and efficiency.
INTELLISYNC POOL PUMP CONTROL: Help homeowners keep energy bills in check by controlling variable speed pump settings from a smart device.
CHEMCHECK WATER QUALITY MONITORING SYSTEM*: Effortless, hands-free testing to stay on top of pool water chemistry, monitoring pH, sanitizer performance & temperature.
INTELLICONNECT SYSTEM*: No more trips to the pool pad to adjust equipment settings! Homeowners can monitor, schedule and control up to five pool devices like pumps, heaters, lights and sanitizers.
COLORSYNC LED LIGHT CONTROLLER: Create dazzling light shows from seven existing themes and five colors. Compatible with all Pentair Color LED lights.
•
FOR WATER TREATMENT:
HOME CONNECTED WATER SOFTENER*: Sends automatic alerts for remote trouble shooting. Low salt alerts allow you to see which customers need salt refill services. Tell customers when to regenerate, before a scheduled service call.
• FOR HOME WATER SUPPLY & DISPOSAL:
TRILARM LEAK DETECTOR: Detects leaks, temperature changes & power outages anywhere a leak could occur.
SUMP PUMP SMART BATTERY BACKUP: Powerful plug-n-play battery operated unit to support main sump pump system during power outages, rising water levels and pump failure.
DEFENDER WELL SYSTEM CONTROLLER*: Detects issues and sends alerts for common system problems like tank malfunctions and pump dry run. Smart shut-off when potentially damaging conditions are detected. Compatible with many well systems.
INTELLIDRIVE WATER PRESSURE CONTROL CENTER* : Helps maintain strong, constant water pressure in your home, regardless of how many people or appliances are using water at the same time.
For product details and more information, please visit pentair.com/pro
The Pentair Pro app supports most of the mobile devices. Some features may not be supported in different smart devices. Some features require a working internet connection, WIFI and/or Bluetooth. Use of app is subject to Terms of Service and Privacy Policy.
*Products that can be monitored by Pentair Pro upon homeowner’s consent. Ability to send information to Professional is optional and dependent on product feature availability.
**Ability to get product alerts dependent on user opting in to receive alerts and also dependent on product feature availability.
ABOUT PENTAIR: From great tasting water straight from the kitchen faucet, to industrial water management and everywhere in between, we bring water to life. Our smart, sustainable water solutions help people move, improve and enjoy water, the world over.
1 out of 4 I try connecting and it fails causing problems when trying to program customers pump. So far lots of negative feedback from the customer about these pumps. Needs better connectability.
Developer Response
Hi, We’re truly sorry to hear about the difficulties you’ve experienced. To help us address the issue promptly, could you please send us a copy of your review along with your username to PoolAppSupport@pentair.com. This will allow us to follow up with you and work together to find a suitable solution.
Steps backwards/inconvenient unless a partner
ReeseArnold
As an experienced pool installation specialist, it’s incredibly frustrating to realize a manufacturer has take several steps in the wrong direction with their technology. In the past, servicing automation systems was straightforward—everything could be handled efficiently from configuration app. Now, they have over-complicated the ecosystem by forcing everything through locked-down cloud apps. If you are an independent service company and choose not to jump through the corporate hoops of their Partner Program, you are completely locked out of a unified dashboard to monitor your client accounts. The only workarounds are managing messy shared consumer logins or standing at the pad relying solely on the outdoor panel buttons because they've restricted remote access.Instead of making the equipment more user-friendly and accessible for the trade, they’ve built a closed gate that slows down field service. They’ve traded field efficiency for clunky software and partner portals. If you're an independent tech or a homeowner looking for seamless serviceability, keep this software lock-out in mind before committing to their products.This is just the TECHNOLOGY. You guys get one star for your cheap plastic pool pumps. And now a new warranty department that is way too strict for the volume of warranty claims that have to be made with your products..Jandy is strict also but it’s so rare to ever need to use their warranties. They’re well expired before any of their equipment goes wrong. I recommend Jandy.. the increased cost is worth it.
Developer Response
Hi, we're truly sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. We understand the concerns you've raised around serviceability, account management, remote access, and the challenges these changes can create for pool professionals and homeowners alike. We also regret that your experience with our equipment and warranty process has not met your expectations. We'd like the opportunity to learn more and investigate your concerns further. Please send your username and a copy of your review to PoolAppSupport@pentair.com so our team can review the details and work with you directly toward a resolution.
Doesn’t reconnect
DesertChuck520
Newly installed Intelliflo3’s, assured by Pentair the Bluetooth only version will work in low or no cell service areas. Initial programming and connection was sketchy but worked. Now I can get the pump Bluetooth to connect to my phone but the app does nothing but spin “Connecting”. Pentair tech support said I need to buy a screen for them, no response from my local AZ reps. Now I’m out hundreds of dollars for screen/keypad configs. Thanks Pentair
Developer Response
Hi, We apologize for the inconvenience you've encountered. Please contact us at HomeAppSupport@pentair.com with your review and username. Your feedback will help us better understand the issue and provide you with the necessary support.
Fix app
Nickstattoos
Doesn’t let me connect to pumps change or edit program’s screen is super enlarged so can’t press any buttons
Developer Response
Hi, we apologize for any inconvenience you’re experienced. To help us address the issue promptly, could you please send us a copy of your review along with your username to PoolAppSupport@pentair.com. This will allow us to follow up with you and work together to find a suitable solution.
Bug fixes & performance improvements
Version 4.2.21
The developer, Pentair, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Browsing History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
