General Riders:
Island Transit GO! Fare Free On Demand Service
Request a ride easily using the app, website, or by phone, and we’ll pick you up and drop you off at marked stop locations within the service area.
Flexible trip management, convenient trip details, and simple to use. Book same day service, two-weeks prior to requested appointment, day before, and re-occurring appointments.
For same day service – riders must provide at least two hours’ notice for pick-up (last reservation is 4pm for same day). Service is available 8am to 6pm.
Paratransit:
Island Transit GO! Fare Free On Demand Service
Flexible trip management, convenient trip details, and simple to use. Book same day service, two-weeks prior to requested appointment, day before, and re-occurring appointments.
For same day service – riders must provide at least two hours’ notice for pick-up (last reservation is 4pm for same day). Service is available 8am to 6pm.
Paratransit riders are encouraged to schedule the day before. Same day service is not guaranteed.
Please note that riders must be approved prior to accessing this service – this requires an application process.
Paratransit riders will be allowed to schedule a drop off and pick up outside the Zone 3 parameters.
NASWI:
Island Transit GO! Fare Free On Demand Service for NAS Whidbey Island
Island Transit’s NASWI on-demand service is transportation when and where you need it. We provide Navy personnel with a flexible and convenient transportation option to and from NASWI Ault Field.
Service is from 5am to 8am and 3pm to 6pm.
Base personnel access only – must have DOD clearance and ID.
Pick up and drop off at specified locations on map only.
Just wanted to come on here to say Island transit is a horrible company full of horrible people, they underpay their workers while writing off their own overcharged checks, whilst firing people for the drop of the pen as if this company is of any quality. They don’t deserve business because the higher ups make it their mission to make employees lives horrible, to benefit their own, as well as unreliable about anything. You’re all INCOMPETENT MAN CHILDREN.
Very hard to use
Huntocar
First, you have to call the island transit dispatch line in order to set up an account as the sign up button in the app does not work. Then, in order to book any trips, you have to use the exact address locations of the preset stops in the area. The only way to get these stops to show up is if you search"ITOD" and the zone number and then select from the stops that show up. For example, to find stops in zone 6, you need to search "itod 6". The only way to know that you are supposed to do that is to call and ask someone.
Not good
Wil632227
Won’t even let me create an account says I have to call somebody and get a confirmation email
HUH?
Filbert N
Was this ever even usable?
Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed.
Version 4.3.16
The developer, Ecolane USA, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Ecolane USA, Inc.
Size
78.7 MB
Category
Utilities
Compatibility
Requires iOS 15.0 or later.
iPhone Requires iOS 15.0 or later.
iPad Requires iPadOS 15.0 or later.
iPod touch Requires iOS 15.0 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
