DrChrono EHR / EMR

Name: DrChrono EHR / EMR
Rating: 4.4 (3726 reviews)
Author: drchrono Inc

EHR, Medical Billing & RCM

Free · In‑App Purchases · Designed for iPad

3.7K Ratings
Ages

4+
Years
Category

Medical
Developer

drchrono Inc
Language

EN
English
Size

314.5
MB

DrChrono EHR is an all-in-one EHR that seamlessly integrates patient scheduling, clinical workflow, telemedicine/telehealth and medical billing. With our state-of-the art EHR system, you enter patient information only once and data gets automatically passed to clinical charting, e-prescription, lab orders, and medical billing minimizing multiple data entries and data entry errors. DrChrono's EHR / EMR was voted the #1 Mobile Electronic Health Record 9 years in a row by Blackbook. The DrChrono EHR app is: • Safe and secure, meeting or exceeding industry standards. • Simple to use, offering a great out-of-the-box software as well as a customized solution. • ONC Certified to meet all requirements of the HITECH ACT & Meaningful Use Stage 1,2 & 3. Best-in-Class Clinical Tools • H&P, SOAP, and customizable medical forms. • Integrated Telehealth / Telemedicine so you can have Video Visits. • Custom vital flowsheets: track any user-defined measurement over time. • Custom macros: auto-populate your notes with a click of a button. • Lab integration: order and receive lab results directly into the patient’s chart. • Dynamic photo charting and drawing tools. • eRX with EPCS: Electronic prescription including controlled substances directly from iPhone, iPad & computer. • Electronic referrals: send & track referrals electronically • A huge library of customizable medical templates • Medical speech-to-text & More! Powerful Patient Scheduling & Engagement • Pre-appointment & real-time insurance eligibility check • Automated email/text/phone reminders • Patient Portal: Fully functional, HIPAA compliant patient portal with secure messaging • Paperless check-in with digital consent forms on iPads • Self-check-in Kiosk mode on iPad Medical Billing RCM Services that Improve Collections • 94%+ clean claim rate • 48-hour turnaround on denials • 96%+ of claims paid within 60 days • Complete transparency into your practice financial status • Direct communication with our medical billing team DrChrono EHR / EMR is available on iPad, iPhone and web. Download today and start providing better & faster patient care!

Ratings & Reviews

4.4

out of 5

3.7K Ratings

Physiatrist who converted from Aprima EHR
08/11/2024

The Blob234
We have been with DrChrono for six months, and I have to totally sing the praises of this cloud-based program. I am a longtime PC user but most of the time I’m simply on my iPhone getting my work done.It’s an extremely intuitive interface and once you set up the templates for your clinical work, things can really sing along.Some things I would love to have, but it might be my ignorance at this time that I don’t have them:#1 Straightforward way of tracking procedures we have performed by date and by procedure type.This type of mini-database would be helpful as we do various procedures in our clinic focused on physiatry.#2 More powerful editing tool for putting in photographic or imaging data. This is light years ahead of what we had with Aprima, which was a disaster, but I am getting greedy and now I want more features!#3 The medical voice recognition program built into the app is a bit primitive. One is not able to save vocabulary, train, etc. It does repeatedly annoying things, but I can get over this. I use transcription for the heavy lifting in any event, such as new patients.—————All in all, it’s been a very good transition. I barely have looked at a user manual or online video.One more thing, I can count on two hands a number of times I’ve ever put in an online review for anything, so this means something for me. I want to share my good experience.Richard in Seattle
Physiatrist who converted from Aprima EHR
08/11/2024

The Blob234

We have been with DrChrono for six months, and I have to totally sing the praises of this cloud-based program. I am a longtime PC user but most of the time I’m simply on my iPhone getting my work done.It’s an extremely intuitive interface and once you set up the templates for your clinical work, things can really sing along.Some things I would love to have, but it might be my ignorance at this time that I don’t have them:#1 Straightforward way of tracking procedures we have performed by date and by procedure type.This type of mini-database would be helpful as we do various procedures in our clinic focused on physiatry.#2 More powerful editing tool for putting in photographic or imaging data. This is light years ahead of what we had with Aprima, which was a disaster, but I am getting greedy and now I want more features!#3 The medical voice recognition program built into the app is a bit primitive. One is not able to save vocabulary, train, etc. It does repeatedly annoying things, but I can get over this. I use transcription for the heavy lifting in any event, such as new patients.—————All in all, it’s been a very good transition. I barely have looked at a user manual or online video.One more thing, I can count on two hands a number of times I’ve ever put in an online review for anything, so this means something for me. I want to share my good experience.Richard in Seattle
Dishonest billing, almost non-existent support. RUN! Please read!
06/06/2023

Ilovekylieminogue
I was a VERY early adopter of this EHR system, and in the beginning they were lovely to work with. EHRs can be very difficult to adapt to and adopt- so the personal one-on-one assistance was terrific. I believe they are under different ownership/management at this point, and they’ve become an absolute nightmare. Word to the wise: DO NOT SUBSCRIBE- you will regret it.They employ dishonest billing practices- forcing you to pay unexplained invoices in order to unlock the system. We were provided with a $1600 invoice at the beginning of May- they told us it was a past due balance. They send a warning when you are 30 days past due-so there is literally no way to accumulate a balance that high. We paid the balance because we had to in order to have access to our system. I was told this brought our balance to $0. Lo and behold- I get an additional invoice for over $600 during the SAME MONTH. I then also find out that we are being billed for a second user which we cancelled months ago, who has NEVER logged in NOT ONCE, and they even better- they won’t delete him until OCTOBER.This was once a terrific service- now it’s just an awful joke. STAY AWAY AT ALL COSTS!
Dishonest billing, almost non-existent support. RUN! Please read!
06/06/2023

Ilovekylieminogue

I was a VERY early adopter of this EHR system, and in the beginning they were lovely to work with. EHRs can be very difficult to adapt to and adopt- so the personal one-on-one assistance was terrific. I believe they are under different ownership/management at this point, and they’ve become an absolute nightmare. Word to the wise: DO NOT SUBSCRIBE- you will regret it.They employ dishonest billing practices- forcing you to pay unexplained invoices in order to unlock the system. We were provided with a $1600 invoice at the beginning of May- they told us it was a past due balance. They send a warning when you are 30 days past due-so there is literally no way to accumulate a balance that high. We paid the balance because we had to in order to have access to our system. I was told this brought our balance to $0. Lo and behold- I get an additional invoice for over $600 during the SAME MONTH. I then also find out that we are being billed for a second user which we cancelled months ago, who has NEVER logged in NOT ONCE, and they even better- they won’t delete him until OCTOBER.This was once a terrific service- now it’s just an awful joke. STAY AWAY AT ALL COSTS!
Inconsistency
07/14/2021

choose another program
This is one of the most frustrating programs I used in my 9 years as a provider. 1. There is no consistency between the website/desk top version and the iPad. 2. All the updates are only done to the iPad of iPhone version 3. Tech support is useless, unless your want to know how to clear your cache, and then they are great. 4. System slowness almost daily for the past year, despite “upgrades” 5. ICD 10 library is pathetic, I have better luck goggling them. 6. The only program that I’ve used that’s more frustrating is eClinical Works 7. Has a lot of potential, but lacks internal support. The “new” VP of information or whatever they call themself said there goal was to improve the program. Well 6 months later and well were still waiting for the improvements. 8. Lately we’ve been having lost prescriptions 9. They want to outsource to a bunch of apps like health gorilla, which all come at a cost, and have the potential to be helpful but DrChrono system is so dysfunctional that it’s hard to use them. 10. Lab interfaces are down often. I think I’ll stop at 10, you get the drift.
Inconsistency
07/14/2021

choose another program

This is one of the most frustrating programs I used in my 9 years as a provider. 1. There is no consistency between the website/desk top version and the iPad. 2. All the updates are only done to the iPad of iPhone version 3. Tech support is useless, unless your want to know how to clear your cache, and then they are great. 4. System slowness almost daily for the past year, despite “upgrades” 5. ICD 10 library is pathetic, I have better luck goggling them. 6. The only program that I’ve used that’s more frustrating is eClinical Works 7. Has a lot of potential, but lacks internal support. The “new” VP of information or whatever they call themself said there goal was to improve the program. Well 6 months later and well were still waiting for the improvements. 8. Lately we’ve been having lost prescriptions 9. They want to outsource to a bunch of apps like health gorilla, which all come at a cost, and have the potential to be helpful but DrChrono system is so dysfunctional that it’s hard to use them. 10. Lab interfaces are down often. I think I’ll stop at 10, you get the drift.
Clinical interface now failing.
Nov 20

NicholasMast
I have been with Dr Chrono for over seven years. When I first started working with them they were a startup and they had a lot of energy and they were willing to work hard for my business. We had a good relationship for a lot of years whenever there was a problem with the interface they were quick to fix and upgrade the system. The last two years have been quite a bit of frustration. Both on the clinical interface and the backend business interface, we have had tickets go neglected for a month at a time. Support is nonexistent. We have called numerous times only to be told they are “working on it.” as an alternative to EPIC we initially felt that the hiccups associated with Dr. Chrono were tolerable. Now that EPIC has made significant strides in the outpatient arena, these problems can no longer be overlooked. The value proposition of integration associated with an EPIC transition is now making more sense. I am sorry to be another practice that has to integrate into the monolith that is EPIC but these little guys have dropped the ball.

Developer Response
Hi NicolasMast, I would love the opportunity to speak with you about this review. Please email me at your convenience, hflood@everhealth.com
Clinical interface now failing.
Nov 20

NicholasMast

I have been with Dr Chrono for over seven years. When I first started working with them they were a startup and they had a lot of energy and they were willing to work hard for my business. We had a good relationship for a lot of years whenever there was a problem with the interface they were quick to fix and upgrade the system. The last two years have been quite a bit of frustration. Both on the clinical interface and the backend business interface, we have had tickets go neglected for a month at a time. Support is nonexistent. We have called numerous times only to be told they are “working on it.” as an alternative to EPIC we initially felt that the hiccups associated with Dr. Chrono were tolerable. Now that EPIC has made significant strides in the outpatient arena, these problems can no longer be overlooked. The value proposition of integration associated with an EPIC transition is now making more sense. I am sorry to be another practice that has to integrate into the monolith that is EPIC but these little guys have dropped the ball.
Developer Response 5d ago
Hi NicolasMast, I would love the opportunity to speak with you about this review. Please email me at your convenience, hflood@everhealth.com

Bug Fix Billing Codes Now Stay Visible After Diagnosis Selection An issue was identified in the mobile app where billing codes could disappear from the billing section after selecting a diagnosis. This affected users on iPhone, iPad, and Mac. This issue has been corrected so billing codes now remain visible, ensuring a consistent and reliable billing experience.

Version 11.2.80

5d ago

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