DrChrono OnPatient Portal

Name: DrChrono OnPatient Portal
Rating: 1.8 (83 reviews)
Author: drchrono Inc

PHR - Personal Health Record

Free

83 Ratings
Ages

4+
Years
Category

Health & Fitness
Developer

drchrono Inc
Language

EN
English
Size

97.9
MB

Your personal health record is now on your iPhone and iPad. Schedule appointments or video visits with your doctor. Take video visits from your device. Easily message and share health information data with your doctors. Also, integrated with Apple's Health, you can share your Health App data with your doctor, sending a 30-day wellness summary directly to your medical doctor. Fumbling with and trying to find paper medical records is now a thing of the past. OnPatient lets you schedule appointments, message with your doctor, access your medical records, see all of your medications and allergies, and import/share records from Health with your doctor.

Ratings & Reviews

1.8

out of 5

83 Ratings

Limited app with pointless “features“
02/03/2023

ephelan_
Appointments and Messaging are the only reasons to use this app. As a user, I have zero control over my profile. What poor design. I have OTHER doctors and OTHER medications that I cannot add. I can’t add any immunizations either. Billing is empty but I’m definitely getting charged. I can’t even change the card on file or see any billing history. I feel like this app was created just to say “we have an app!”
Limited app with pointless “features“
02/03/2023

ephelan_

Appointments and Messaging are the only reasons to use this app. As a user, I have zero control over my profile. What poor design. I have OTHER doctors and OTHER medications that I cannot add. I can’t add any immunizations either. Billing is empty but I’m definitely getting charged. I can’t even change the card on file or see any billing history. I feel like this app was created just to say “we have an app!”
Terrible App
Apr 26

Jackduser
This is App is sooooo bad. My new doctor’s medical practice uses this App for test results and direct communication with their medical team. First, the app sorts test results with oldest results first, so after a year I have to spend 10 minutes swiping down through my old test results in order to see my recent test results, which are at the bottom of the list. There is no way to resort them with recent test results first. Such a poorly designed user experience. Second, although I compose communications to the medical team in organized paragraph form, once sent, they appear as one long run-on paragraph. This week, although I’m still logged in to the app, it has lost all of my information. No messages, test results, appointment, billing or any of my information is there - completely wiped out. I called customer service and got a voice prompt saying customer service voicemail has been disabled and I should message customer service on the app. That customer service communication option on the app has also been disabled. Therefore, there is no way to reach customer service. This app is complete garbage.
Terrible App
Apr 26

Jackduser

This is App is sooooo bad. My new doctor’s medical practice uses this App for test results and direct communication with their medical team. First, the app sorts test results with oldest results first, so after a year I have to spend 10 minutes swiping down through my old test results in order to see my recent test results, which are at the bottom of the list. There is no way to resort them with recent test results first. Such a poorly designed user experience. Second, although I compose communications to the medical team in organized paragraph form, once sent, they appear as one long run-on paragraph. This week, although I’m still logged in to the app, it has lost all of my information. No messages, test results, appointment, billing or any of my information is there - completely wiped out. I called customer service and got a voice prompt saying customer service voicemail has been disabled and I should message customer service on the app. That customer service communication option on the app has also been disabled. Therefore, there is no way to reach customer service. This app is complete garbage.
Poor maintenance and interactivity with EHR
05/22/2024

JenoPsychNP
I utilize EHR, DrChrono for my private practice. Onpatient has so many flaws with not letting patients see their information I put on the portal. When you want to drop a report, you only can do one at a time. Many of my patients can’t even get their image and demographic information to load. Even my Apple users struggle. Lately, patients can’t even see documents sent to them. When you want to upload documents for them to fill out, you can differentiate of this is for new patients or not. They need to improve the product and work with DrChrono to fix this ASAP.
Poor maintenance and interactivity with EHR
05/22/2024

JenoPsychNP

I utilize EHR, DrChrono for my private practice. Onpatient has so many flaws with not letting patients see their information I put on the portal. When you want to drop a report, you only can do one at a time. Many of my patients can’t even get their image and demographic information to load. Even my Apple users struggle. Lately, patients can’t even see documents sent to them. When you want to upload documents for them to fill out, you can differentiate of this is for new patients or not. They need to improve the product and work with DrChrono to fix this ASAP.
So unintuitive…
Sep 1

DKP2112
This app is horrible. The scheduling process takes forever. You have to scroll through the year four days at a time. You can’t add a new doctor without going to the app. The password has to be longer than most of my passwords and it’s not even saved in my password list on my phone. Why does everything have to be so difficult? I only have it because my doctors use it but this is a total train wreck of an app
So unintuitive…
Sep 1

DKP2112

This app is horrible. The scheduling process takes forever. You have to scroll through the year four days at a time. You can’t add a new doctor without going to the app. The password has to be longer than most of my passwords and it’s not even saved in my password list on my phone. Why does everything have to be so difficult? I only have it because my doctors use it but this is a total train wreck of an app

This release consists of resolutions to ensure better iOS 26 performance Resolutions - Addressed an issue for iOS 26 that caused the billing screen loading indefinitely

Version 3.1.6

Oct 1

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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