Green Dot - Mobile Banking

Name: Green Dot - Mobile Banking
Rating: 3.4 (11790 reviews)
Author: Green Dot Corporation

Your banking. Your choice.

Free

12K Ratings
Ages

13+
In-App Controls
Category

Finance
Developer

Green Dot Corporation
Language

EN
English
Size

156.9
MB

9. Early tax refund deposit applies to federal tax returns filed directly with the IRS. Additional terms & conditions apply. See greendot.com/taxrefund for more details. Green Dot is a financial technology and bank holding company committed to giving people and businesses the power to bank seamlessly, affordably, and with confidence. We have managed over 80 million accounts to date. Enjoy a range of features across our collection of Green Dot cards including: • Get your pay up to 2 days early and government benefits up to 4 days early with early direct deposit¹ • Overdraft protection up to $200 with eligible direct deposits and opt-in² • Deposit cash using the app³ • Enjoy no minimum balance requirement Additional features available across select Green Dot cards: • Earn 2% cash back on online and mobile purchases⁴ • Save up money in the Green Dot High-Yield Savings Account and earn 2.00% Annual Percentage Yield (APY) on money in savings up to a $10,000 balance!⁵ • Access a free ATM network. Limits apply.⁶ The Green Dot app is the most convenient way to manage your account. • Activate a new card • View balance and transaction history • Lock/Unlock your account • Deposit checks from your mobile phone⁷ • Works with mobile payment options including Apple Pay • Set up account alerts⁸ • Access chat customer support Visit GreenDot.com to learn more. Not a gift card. Must be 18 or older to purchase. Activation requires online access, mobile number and identity verification (including SSN) to open an account and access all features. Activated, personalized card required to access some features. The name and Social Security number on file with your employer or benefits provider must match your Green Dot account to prevent fraud restrictions on the account. ¹ Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period. ² Fees, terms, and conditions apply. Learn more at GreenDot.com/benefits/overdraft-protection ³ Retail service fee of $4.95 and limits may apply. Keep the receipt as proof of your transaction. ⁴ Available on our Green Dot Cash Back Visa® Debit Card. Terms and conditions apply. Claim the cash back every 12 months of use and your account being in good standing. ⁵ Available on our Green Dot Cash Back Visa® Debit Card: 2.00% Annual Percentage Yield (APY) is accurate as of 5/01/2025 and may change before or after you open an account. ⁶ See app for free ATM locations. 4 free withdrawals per calendar month, $3.00 per withdrawal thereafter. $3 for out-of-network withdrawals and $.50 for balance inquiries, plus whatever the ATM owner may charge. Limits apply. ⁷ Active personalized card, limits and other requirements apply. Additional customer verification may be required. Green Dot mobile check cashing: Ingo Money is a service provided the sponsor bank identified in the Terms and Conditions for the service and Ingo Money, Inc. Subject to Terms and Conditions and Privacy Policy. Limits apply. Ingo Money check cashing services is not available for use within the state of New York. ⁸ Message and data rates may apply Green Dot® cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. And by Mastercard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. ©2025 Green Dot Corporation. All rights reserved. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739 Technology Privacy Statement: https://m2.greendot.com/app/help/legal/techprivacy Terms of Use: https://m2.greendot.com/legal/tos

Events

MAJOR UPDATE

Tax refund up to 5 days early

Get your federal tax refund up to 5 days early when you direct deposit your refund to a Green Dot account(9).

Ratings & Reviews

3.4

out of 5

12K Ratings

Works but not for me
08/01/2018

5689436
I tried this out for a couple of weeks and it wasn’t bad. It does what it’s suppose to do. You do get 5% cash back on qualified purchases but unless you run your card a lot, I don’t think it’s worth it considering the $9.95 monthly membership fee. I knocked it down 2 stars because support is awful! I had questions on getting set up for mobile check deposit and they were very vague and could never give me a direct answer. They kept repeating the same thing each time I reached out via email and told me to refer to their FAQ because apparently that is where I can find all my answers. I scoured through their FAQs from the beginning and nothing in there would help answer my questions. When I asked them to direct me to where I can find that information they said they actually don’t have instructions on how to get set up with direct deposit. It turns out it just takes some time before you are given access (I discovered this on my own). If they would have answered my initial question of “does this take some time to go though or should I be given immediate access?” It would’ve saved a ton of back and forth! I decided to just stick with my current bank at this point and am closing my green dot account. I could see it work for budgeting if you can stomach the monthly fee.

Developer Response
Hi,Thank you for your feedback. In order to qualify to use the Mobile Check Deposit feature you must a Direct Deposit in any amount or reload $150 in the last 60 days. Please note, that your initial load and using the Send Money Feature do not count towards the $150 requirement. We hope this information was helpful. Thank you, Green Dot Corporation
Works but not for me
08/01/2018

5689436

I tried this out for a couple of weeks and it wasn’t bad. It does what it’s suppose to do. You do get 5% cash back on qualified purchases but unless you run your card a lot, I don’t think it’s worth it considering the $9.95 monthly membership fee. I knocked it down 2 stars because support is awful! I had questions on getting set up for mobile check deposit and they were very vague and could never give me a direct answer. They kept repeating the same thing each time I reached out via email and told me to refer to their FAQ because apparently that is where I can find all my answers. I scoured through their FAQs from the beginning and nothing in there would help answer my questions. When I asked them to direct me to where I can find that information they said they actually don’t have instructions on how to get set up with direct deposit. It turns out it just takes some time before you are given access (I discovered this on my own). If they would have answered my initial question of “does this take some time to go though or should I be given immediate access?” It would’ve saved a ton of back and forth! I decided to just stick with my current bank at this point and am closing my green dot account. I could see it work for budgeting if you can stomach the monthly fee.
Developer Response 08/06/2018
Hi,Thank you for your feedback. In order to qualify to use the Mobile Check Deposit feature you must a Direct Deposit in any amount or reload $150 in the last 60 days. Please note, that your initial load and using the Send Money Feature do not count towards the $150 requirement. We hope this information was helpful. Thank you, Green Dot Corporation
Green Dot is AWESOME!!!
06/04/2020

Nnessie
I’ve had Green Dot for over 9 years and I love it. I get my direct deposit on it and as long as you get over $1000 direct deposit or make a certain amount of purchases the monthly fee is waived. I like the fact how we have that option. I have had issues with getting a hold of customer service but the good out weight the bad. That is why I kept it at 5 stars. I recently had someone get my card information and charger over $100 before I was able to catch on. I was having a hard time talking to a representative but was able to submit an form online. Green Dot was so good in returning all my money and issuing me a new card. Over all I trust Green Dot, my boyfriend and sister use it as well. I love how you are able to send money to people who have green dot and even pay bills. They will send a check on your behalf to whatever bill company you are trying to pay. Money is taken out right away and pends for a few days just like it would for a regular bank. I have NEVER had any other probs like everyone else is claiming. If I have cash one me and need to add funds I like how I can go to 7 eleven, Walmart, etc to load it for a small fee. Overall I am please with Green Dot and how it’s worked for me. I def recommend this to anyone. I have the regular gold one.
Green Dot is AWESOME!!!
06/04/2020

Nnessie

I’ve had Green Dot for over 9 years and I love it. I get my direct deposit on it and as long as you get over $1000 direct deposit or make a certain amount of purchases the monthly fee is waived. I like the fact how we have that option. I have had issues with getting a hold of customer service but the good out weight the bad. That is why I kept it at 5 stars. I recently had someone get my card information and charger over $100 before I was able to catch on. I was having a hard time talking to a representative but was able to submit an form online. Green Dot was so good in returning all my money and issuing me a new card. Over all I trust Green Dot, my boyfriend and sister use it as well. I love how you are able to send money to people who have green dot and even pay bills. They will send a check on your behalf to whatever bill company you are trying to pay. Money is taken out right away and pends for a few days just like it would for a regular bank. I have NEVER had any other probs like everyone else is claiming. If I have cash one me and need to add funds I like how I can go to 7 eleven, Walmart, etc to load it for a small fee. Overall I am please with Green Dot and how it’s worked for me. I def recommend this to anyone. I have the regular gold one.
Closed my account
Sep 3

its actually shayley
Closed my account and moved to chime banking. What a horrible bank. Constant issues with the app. They have absolutely no customer service. By that I mean they have people you can call or chat with but none of them are capable or able to help. They give you a case number and then never follow up. Myself and two others where all locked out of transferring money into our accounts we had bills due and they could not resolve the issue. Placing blame on others, giving us the run around. Bye bye green dot! Excited to use chime banking with no monthly fees, no fees to check your balance. No fees to just use your card. An app that actually works and real people that can help you. Btw green dot. You can refrain from replying to this review with the horrible copy paste response you give on every bad review telling the truth. It will just make you look even worse.Replying to green dots response. Assist me with what? None of you assisted with anything. I contacted support every day for weeks. Went in circles. You want me to think that now all the sudden you can help? To late, My accounts closed. Anyone else dealing with the “failure to verify your identity” when trying to deposit funds into your green dots account. Do not contact support. There is no support it’s just people hired to stall you from leaving while they do nothing. Close your account immediately and get a new bank asap to get ahead of the process.

Developer Response
Hi, we apologize if you had a negative experience. If there’s anything specific, you would like assistance with, please feel free to reach out to us through a private message on one of our social media accounts, and we will do our best to help. Thank you – Green Dot.
Closed my account
Sep 3

its actually shayley

Closed my account and moved to chime banking. What a horrible bank. Constant issues with the app. They have absolutely no customer service. By that I mean they have people you can call or chat with but none of them are capable or able to help. They give you a case number and then never follow up. Myself and two others where all locked out of transferring money into our accounts we had bills due and they could not resolve the issue. Placing blame on others, giving us the run around. Bye bye green dot! Excited to use chime banking with no monthly fees, no fees to check your balance. No fees to just use your card. An app that actually works and real people that can help you. Btw green dot. You can refrain from replying to this review with the horrible copy paste response you give on every bad review telling the truth. It will just make you look even worse.Replying to green dots response. Assist me with what? None of you assisted with anything. I contacted support every day for weeks. Went in circles. You want me to think that now all the sudden you can help? To late, My accounts closed. Anyone else dealing with the “failure to verify your identity” when trying to deposit funds into your green dots account. Do not contact support. There is no support it’s just people hired to stall you from leaving while they do nothing. Close your account immediately and get a new bank asap to get ahead of the process.
Developer Response Sep 2
Hi, we apologize if you had a negative experience. If there’s anything specific, you would like assistance with, please feel free to reach out to us through a private message on one of our social media accounts, and we will do our best to help. Thank you – Green Dot.
Used to be better
01/14/2022

kijpjv t
I’ve used greendot since about 2007. I used to really like them. They had great customer service at that time, it was a great card to use for extra money while traveling. Now it’s terrible. It can’t be used outside the USA. The customer service has really changed for the worse. It’s impossible to speak with an actual person. When you finally get through their hands are tied as to how much help they can actually provide. If you need to speak to a supervisor it’s always a call back, they’re never available to talk when you ask for them. Then they don’t actually call back in the two business days that they say it will take to get a call from a supervisor. I’m still waiting for a call back from a supervisor from 2 years ago! When I got the app and this new card it offered up to $250 back, right as I reached that $250 reward, from the 5% cash back feature, greendot dropped it to $100… I have yet to get an answer as to why they stole the $150 from me. The cash back reward is now capped at $100, even if what you’ve loaded/spent should be more. Now they’re limiting how much you can load onto it each month… The card still has some usefulness to me otherwise I would have given on greendot a long time ago. I recommend not using greendot to begin with.

Developer Response
Hi, Apologies for the inconvenience. We're sorry to hear about the unpleasant experience you had. We limit the use of the card in foreign countries due to fraud or security concerns. We have different reward cap depending on what type of product or account you have with us. The Green Dot Cash Back Visa Debit Card offers a 5% cash back reward on all qualifying purchases, with a reward cap of $100 per rewards year. Furthermore, you can add any amount from $20 to $500 (up to $1,100 at participating Walmart locations) as long as card load limits are not exceeded. We'd appreciate it if you could give us another chance to review your account. Please send us the details by logging into your account at www.greendot.com or via the mobile app and click the "Need Help?" icon to initiate a chat for assistance. Thank you. -PBM
Used to be better
01/14/2022

kijpjv t

I’ve used greendot since about 2007. I used to really like them. They had great customer service at that time, it was a great card to use for extra money while traveling. Now it’s terrible. It can’t be used outside the USA. The customer service has really changed for the worse. It’s impossible to speak with an actual person. When you finally get through their hands are tied as to how much help they can actually provide. If you need to speak to a supervisor it’s always a call back, they’re never available to talk when you ask for them. Then they don’t actually call back in the two business days that they say it will take to get a call from a supervisor. I’m still waiting for a call back from a supervisor from 2 years ago! When I got the app and this new card it offered up to $250 back, right as I reached that $250 reward, from the 5% cash back feature, greendot dropped it to $100… I have yet to get an answer as to why they stole the $150 from me. The cash back reward is now capped at $100, even if what you’ve loaded/spent should be more. Now they’re limiting how much you can load onto it each month… The card still has some usefulness to me otherwise I would have given on greendot a long time ago. I recommend not using greendot to begin with.
Developer Response 01/17/2022
Hi, Apologies for the inconvenience. We're sorry to hear about the unpleasant experience you had. We limit the use of the card in foreign countries due to fraud or security concerns. We have different reward cap depending on what type of product or account you have with us. The Green Dot Cash Back Visa Debit Card offers a 5% cash back reward on all qualifying purchases, with a reward cap of $100 per rewards year. Furthermore, you can add any amount from $20 to $500 (up to $1,100 at participating Walmart locations) as long as card load limits are not exceeded. We'd appreciate it if you could give us another chance to review your account. Please send us the details by logging into your account at www.greendot.com or via the mobile app and click the "Need Help?" icon to initiate a chat for assistance. Thank you. -PBM

The Green Dot app is designed to help you manage any Green Dot account! Green Dot offers a family of debit cards that help address a range of needs—everyday money management, cash back or paying bills. All offer early direct deposit, ATM access, a Savings feature, convenient cash deposits using the app, lock/unlock protection, 24/7 access and a range of other features. The app has been updated to reflect improvements to select features. The app has been updated to include a new overdraft feature, updated direct deposit information and access to the INT-1099 form.

Version 4.67.3

Aug 7

Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics