Manage your First Bankcard Credit Card account anytime, from anywhere!
With your First Bankcard mobile app you can:
- Quickly access your account with Touch ID®
- Check your account balance
- View your statement and transaction history
- Pay your credit card bill
- Set up account related email alerts
- Your security is always our top priority
- First Bankcard mobile app uses the same security that you use to access your account online
- The First Bankcard app is simple to use and understand
- Your account information will fit your device’s screen and is easy to read and work with
- The First Bankcard app is available at no cost to you
- Your mobile carrier’s message and data rates may apply
HOW TO GET STARTED
Download the app now and enroll or log in with your Online username and password.
Ratings and ReviewsSee All
Can't get an online support by phone
8/1/19 I am unhappy to report that I did not get an online banking or telephone support today because my name was not listed as my Special Needs son's Proxy/Account Manager even after my son authorized me on the phone with a telephone support a few months ago. According to the telephone agent today who took my call: my name is not showing on their end as an Account Manager and only as an authorized user
This is an ANA card that I managed since I opened the account for him so he can use it when he travels to Japan to visit his Obachan yearly This is the first time I am disappointed with their customer service.
ANAcard: please make sure your agents know the history of our calls and to update profiles as it was confirmed at the time of request. I expect my request to be added as an Account Manager next time I need help. Yes?
Developer Response ,
We are sorry to hear about your recent experience. Customer service is very important to us and we appreciate you taking time to voice your concerns. In order to assist with online banking, we would need to speak to the primary user of the account on every phone call. If you have further questions or concerns, please give us a call at 1-800-652-5613.
... noticed that this Bank is so old-time in its operations... such a stodgy bank with archaic ideas of security precautions... been having problems with log-in from the start... have had to change passwords every time because the previous one would not be accepted on a subsequent visit... would not allow my browser to store password... finger print ID on iPad is not available because it will not allow the device to store the password... how exceptional is this bank from Citi, Chase, Cap 1? ... they allow password storage on personal devices.... mobility allows one the joy of not having to type in the ID and password...
... just my opinion.
Developer Response ,
We’re sorry to hear about the difficulties you’ve been experiencing with online banking. If you are still needing assistance please give us a call at 1-888-980-5840 so we can assist. Customer can set up a Passcode, Touch ID, or Face ID for easier login on the mobile app. Select the ‘More’ tab which has three subsequent dots, select ‘Log In Options’, select ‘Passcode – On’, and then select ‘Touch/Face ID – On’.
App set up
Not really sure when siting in after trying to set up shows message to go to full site?? Very confusing I'm trying to set up for payment and doesn't go any further than that.? And when calling to ask what to do rep say she's not computer savvy, definitely not a comforting feeling when this was the only other option and then to be told a supervisor would get back to me in 48hrs prior to me calling. I marked one star due to the initial set up of the app. I've reviewed others and looks as if the site has crashed as well on the 17th of last month. Glad I'm ahead a month in setting this up and hope it gets resolved asap.. because the only other way to submit payment is by phone and of course there is a hefty charge for that. Not a very good way to start a business relations.
Developer Response ,
We apologize for the inconvenience and appreciate your patience. A new app update was released on July 14th. Please download the new app and let us know if you continue to experience issues.
With Family Sharing set up, up to six family members can use this app.