Smarter living starts with DOOR.
DOOR brings together keyless access, smart home control, and on-demand services in one intuitive app. It’s designed to simplify life for residents in modern buildings.
Whether you're arriving home, adjusting your thermostat, or booking a service, DOOR puts everyday control in your hand.
What residents can do with DOOR:
- Unlock doors your way
Use your phone, keycard, or a simplified 4-digit Doorcode. No keys. No stress.
- Share access effortlessly
Send secure, time-limited access to guests or service providers—no handoffs required.
- Control your home from anywhere
Adjust lights, temperature, and more to fit your routine, even while you’re away.
- Get real-time updates
Receive alerts when doors are opened, humidity rises, or motion is detected or, so you're always informed.
- Book trusted home services
From TV mounting to general handyman services, find and schedule local professionals, right in the app.
- View your private access log
See who entered your unit and when, while your access history as a resident is private and only visible to you.
DOOR is designed to feel intuitive and effortless. It’s how modern buildings stay connected—and how residents stay in control.
Already live in a DOOR-enabled building?
Download now and experience simpler, smarter living.
UI often doesn't reflect application's state, app freezes, functionality doesn't.
rjdbcb_#
My title describes it well enough. Overall good app, kinda slower than latch, most likely due to quantity of people in my apt, but functionally works. Oftentimes, the UI will not reflect the application's state properly. An example is when you go to click unlock on the door after previously unlocking another door. The button won't have an active status, there will be no loading indicator, the UI will look frozen, but it still technically works. The fix I've found: restarting the app. This is fine, but it occurs almost every time. This all happened after one of the recent updates, specifically when ya'll updated the "unlock" door buttons to have a black background color instead of white.
Developer Response
Thank you for sharing your perspective. Feedback like this is valuable as we continue refining DOOR so it feels easier and more intuitive for everyone.
Functionality
Functionality 
My apartments originally had the latch app as our main usage for locking and unlocking all doors and gate systems. I had no issues whatsoever. Ever since we transitioned over to the DOOR app it is about a 50-50 as to whether or not you will be able to unlock doors and gates via cell phone or having to manually type in the codes. The DOOR app always tells me that my phone is not connected to Bluetooth even when I can confirm that it is. The DOOR app also is unable to connect to your Siri for verbal cues in the event that you were unable to reach your phone. One of my biggest complaints with both apps is that there is no feature to unlock gates at a distance, you have to be within at least 2 feet which makes it incredibly difficult if you have guests coming over that you are not able to remotely open the gate for them. You either have to drive to the gate or have them download the app entirely and give them special permissions….. which I have come to experience that it is sometimes very difficult and they don’t always receive the email in order to download it as an extension of your app. All in all…. this app can be very frustrating.
Developer Response
We’re sorry to hear this hasn’t met your expectations. We want DOOR to feel simple and reliable for every user. If you’d like support with your situation, please connect with us at support@door.com (mailto:support@door.com).
Trash - avoid if you can
aMavrick
this door app is seriously frustrating. It's supposed to unlock my door, but it barely does its job. Lately, every time I open it, there's like a one in four chance it's logged me out. And even when it actually works and you press the button for a specific door, it takes at least seven seconds just to connect and open it. Then if you try using the NFC instead, sometimes it just doesn't recognize you're there—or it randomly recognizes Apple's gym kit instead. Don't even get me started on the Apple Watch updates though. That used to be the one thing that actually saved this app, but now it barely works either. It tells you to hold near the door, but it never connects. You basically have to quit the app completely, relaunch it, and then it works once. After that, you're back to square one and have to do the whole thing again. This isn't the way I want to get home... My building has 4 different places I need to use door before I am in my unit.. It's made for your landlord not you.
Almost great
smolshibes
I live in an apartment complex that uses these locks and I’ve had very little trouble with using this app, but there are a few issues that keep it from being a 5-star app. The first is that there is no CarPlay support, or even using something like an existing garage door standard like HomeLink. Some apartment complexes have the Latch locks connected to vehicle gates, so you have to stop in front of the gate and pull out your phone to get the garage door open. The second is that the Apple Watch app is still really finicky and some of the locks respond sluggishly even when you have your watch right up against the lock for 30 seconds. I’ve heard complaints from some of my neighbors that the app itself can be hard to use. Maybe the ability to set swipe shortcuts since “slide to unlock” is already something that Apple has established.
Developer Response
We’re sorry to hear this hasn’t met your expectations, and thank you for the fair review. We want DOOR to feel simple and reliable for every user. If you’d like support with your situation, please connect with us at support@door.com (mailto:support@door.com).
If an unlock can't find your door, the app now tells you to move closer.
Doors with a Door Scout bridge switch to remote unlock faster when you're out of Bluetooth range.
When Bluetooth is off, the app takes you straight to the right setting.
Remote unlock through the intercom is offered only when it's available for your building.
Door names look the same in every widget size.
Plus bug fixes and stability improvements.
Version 3.9.7
The developer, Latchable, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Contact Info
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
Latchable, Inc.
Size
447.4 MB
Category
Lifestyle
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Apple Watch Requires watchOS 10.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
