I got a call from Apple, saying that someone was trying to buy stuff from my bank account. Freaking out, they told me to download this app. I noticed it had a 2 star review. I started to wonder, “wait, y is APPLE calling about suspicious activity. Isn’t my bank supposed to call about suspicious activity? Also, I’ve never had to download an app before, when Apple helped me”. I decided to read the reviews. (Just in case it was legit, I told the woman that it was taking a long time to download, so I could buy time to investigate). I seen a bunch of people saying that this was an app scammers used. I then said to the woman, “Sorry ma’am, but I seen that the reviews were talking about scammers using this app. How do I know ur really apple?” She immediately hung up. I called apple, & my bank, to make sure all my stuff was secure. My bank said everything was ok, & big surprise, Apple said that they had no records saying they called me. About a year ago Apple called me & I asked if they were legit. The person talking to me was super nice, & gave me lots of proof. If u get a call, don’t hesitate to ask, “how do I know this isn’t a scam”. & if things aren’t adding up, hang up, & call the company (to see if they really called u).

I know it most likely won’t do much, but as a technician that has used TeamViewer as a service for years, I’m leaving this review in hopes that some people will realize this app is legit. Yes, there are malicious individuals that will abuse the features of this app to scam, but this app is designed for people to get assistant with various functions of their device. It is not the banks fault that you handed a random person the key to your home, so please don’t hate the company or the developers all because a malicious third party that is completely unrelated to them tried to scam you. Their product is solid, and does what it says. Like I’ve said, I’ve used TeamViewer for years and never have had an issue. Just don’t give personal information to absolute strangers that you haven’t verified and you’ll be fine. Also, when you search “Apple Support Number” and tap on a number that belongs to apple, in the small box that pops up asking if you want to call them, it will even say “Apple Verified” on iPhones running iOS 13 or later, so I don’t know why people keep saying “I called the first number I saw and got scammed”. Anyways, stay safe, and ALWAYS: 1. Verify 2. Verify 3. And most importantly, Verify.

Anyone looking through these and seeing a bunch of negative comments need to realize that those commenters ego is hurt and they’re mad that they were scammed by individuals that didn’t create this app. I just found it and was able to successfully use it to help a client 100 miles away without any fuss. From a support perspective, having an app that an end user can easily install, without being IT literate, is a huge plus. I do wish there was an option for the end user to relinquish some level of control, but considering the negative reviews I doubt that will happen. If you don’t want to be scammed, think before downloading remote access software based on a callers word. I don’t know any business that would need access to a non-employees phone. When in doubt, turn on airplane mode to disconnect the call, in a way that looks like the call was dropped, and call the public number for that company’s support line to verify.

So I was having issues with my cash app , I googled cash app support and first number that popped up I called. An Indian woman picked up and prompted me with a series of questions to verify who I was to begin working on my account. she then transferred me to "john" to move onto the next step. John then prompted me to download this app to allow access to view my screen, my issue was that I had 2 cash app's is connected to the same bank account and I needed to verify my account, so I was basically locked out. John tells me in order for me to gain access my account needs to be verified. So I said let's do it. he then prompts me to send all my money to an account called Antonise Wright, The icon was an african american older woman with a crazy wig and large Gucci hoops, he repeatedly told me to press pay and I said no no no. He continued Saying that I needed to dump my funds in order to refresh the account and that I would instantly get my money back. While I'm on the phone with them and while they are viewing my screen I google this name Antonise wright cash app scam and low and behold the proof was right in front of their eyes. I began to curse out the entire team and saying i would report them. they kept yelling "do what you want do whatever you want"you can hear them cooped up in a room and other scammers talking to other customers. Do not download this app!!!!! They also told me I would be unable to cash out or send money , that my money would be lost in the air ! well guess what .. I cashed out and I have my money! Only thing I can thank them for is gaining access into my account even not sure how they did it. They sound professional they asked all the right questions and they know how to deflect and change the subject so be careful.