GetYourGuide: Tours & Tickets 4+

Your in-destination travel app

GetYourGuide

    • Free

iPhone Screenshots

Description

Book tickets to the world’s greatest sights with GetYourGuide. Download the app to access over thousands of activities in hundreds of destinations.

Love where you’re going

Download the ultimate in-destination travel app, and enjoy access to the most popular tours and tickets in locations across the globe. Simply tell us where you’re heading, and we’ll show you the best guided tours, skip-the-line tickets, and must-see attractions your destination has to offer.

Join millions of users and choose from thousands of incredible activities, including tours of iconic attractions, family-friendly day trips, and off-the-beaten-path adventures. No matter what type of vacation you’re planning, we’ve got your travel dreams covered.

Easily manage your whole trip with an app that’s made for on-the-go travelers:

Stress-free planning
• Book tickets before and during your trip
• Receive mobile tickets instantly
• Add activities to your wishlist
• Read reviews from real travelers
• Stay flexible with easy cancellation

In-destination features
• Book last-minute tickets
• Find the best activities near you
• Get real-time activity updates
• Receive personalized recommendations

Offline availability
• Access your mobile ticket
• View supplier contact details
• Get directions to your activity
• See upcoming bookings


Tell us how we’re doing
Has our hard work paid off? We love hearing from you. Leave us a review if you’re enjoying exploring the world with GetYourGuide.

Happy to help
Something not quite right with the app? Head over to our Help page for further assistance: www.getyourguide.com/contact

What’s New

Version 3.105

We update our app every few weeks to ensure that searching for activities feels like being upgraded to first class. Here’s a quick overview of what the app team has been up to:

Bugs? Bashed
Crashes? Banished
Design? Beautified

Has our hard work paid off? Tell us what you think by leaving a review.

Something not quite right with the app? Head over to our help page for further assistance: getyourguide.com/contact

Ratings and Reviews

4.8 out of 5
14.9K Ratings

14.9K Ratings

ChinaCassy ,

App charged me but no tour booked

On Jan 20 I tried to book a tour. After completing the booking the app stated that something went wrong but not to worry, they’re working on it. I contacted them after noticing my credit card had been charged, but GetYourGuide stated they had no record of me booking that tour. I was asked to send a screenshot of my charge from my bank. Nothing could get resolved as they still had nothing showing that I’d booked that tour. I then had to contact my bank, who then filed a dispute resolution claim. I’m giving the app 3 stars because I had booked another tour that went through just fine about a month ago. Customer service was also quick to respond. However, I’m reluctant to book another tour with this app as I don’t want to go through this again and possibly lose more money.
UPDATE: Victor from GetYourGuide responded promptly and has taken care of the issue. I am giving them 5 stars due to their excellent customer service!

Developer Response ,

Cassy, thanks for telling us about this situation - we're sorry to hear you had this issue. In the unlikely event a booking don't go through and yet you're charged due to any possible reason, the full refund is automatically issued immediately. Regarding your case specifically, please send us the email address you've used during the booking process to 'social.support@getyourguide.com' or via private message at 'www.facebook.com/GetYourGuide'
and we'll look into it and provide you with detailed information. Thanks in advance!

MsMagooToo ,

Don’t buy Innsbruck cars through this company

I read an article about Innsbruck, which recommended I buy an Innsbruck Card. The card is a way to get around Innsbruck and includes admission into multiple tourist attractions. I clicked on the link to buy the card and it brought me to this company. I assume this company sponsored the article but I could be wrong. I bought the Innsbruck card through this company because it touted instant mobile ticket vouchers. We got our ticket vouchers instantly as stated and headed off to our first attraction. When we got there the mobile tickets didn’t work. After much ado with the ticket office we discovered that we didn’t actually have the Innsbruck card, but instead just ticket vouchers. Not only could we not enter the attraction but we‘d have to travel 30 minutes away to exchange the mobile vouchers for the actual Innsbruck Card tickets at a specific location. We could have just bought the Innsbruck card where we were but we’d be out an extra 68 euro. So we went to the tourist center 30 minutes away to exchange our electronic “voucher” for our paper Innsbruck Card. There we waited for an hour in line to get our Innsbruck Card. Only then were we on our way...what a waste of 2 hours. This company offered no convenience. We could have just bought the card anywhere in Innsbruck for the same price and without the hassle. This company offered nothing but inconvenience.

Developer Response ,

Hi MsMagooToo, thanks for your feedback. We apologize for the late reply and for the issues you encountered with your booking. In order to check further and find a solution, we kindly ask you to send us an email to 'social.support@getyouguide.com' with your booking number and your pseudonym "MsMagooToo". Thank you!

Eaglepanther43 ,

Use TripAdvisor………

I usually use TripAdvisor however the tour I want to go on was all booked up so I decided to use this app. I have to say that was the worst decision I made. The tour guide had no idea what she was talking about she was extremely unorganized. she was walking and talking and the group was at least 2-3 feet behind her and she just didn’t care she was speedwalking people had children she was talking to at least one person and it was at least 13 people in the group. So me and my partner left 20 minutes into the tour because it was horrible we couldn’t hear anything. So when I went to ask for a refund they only refunded half the money. we didn’t even get to take a tour. I had the same experience with Tripadvisor but it wasn’t as bad as this, we actually stayed for the whole tour and we just wrote how they could have improved on the tour TripAdvisor gave us 100% refund back plus we still took the tour this one we didn’t even take the full tour and they would not give it to us. the customer service honestly didn’t even seem to care like this is what you’re getting and oh well. it wasn’t a nice service to use it wasn’t professional it wasn’t accommodating my experience with this was horrible. It was my first and absolutely my last.

Developer Response ,

Hi, thanks for you feedback! We're very sorry to hear about your experience with our service. Please send us your booking details at social.support@getyourguide.com from the same email address you added when making your booking, also mentioning the name you used to write this review and we'll look into your case as soon as possible.

App Privacy

The developer, GetYourGuide, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Search History
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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