Jamf Self Service+

Name: Jamf Self Service+
Rating: 3 (275 reviews)
Author: JAMF Software

Utilities

Free

275 Ratings
Age Rating

4+
Years
Category

Utilities
Developer

JAMF Software
Language

EN
+ 9 More
Size

40.3
MB

Jamf Self Service+ empowers you to be more productive, self-sufficient, and secure on your iOS and iPadOS devices. Get the apps and resources you need, when you need them. Browse a catalog of apps approved by your organization, install what you need to stay productive, and keep everything up to date—all without waiting for IT. Self Service+ also helps you stay secure by giving you visibility and notifying you about your network security status, risky apps, and required updates in real-time. Key capabilities: * Network security monitoring and threat alerts * Risky app detection and device security visibility * App catalog with organization-approved apps and books * One-tap installation and real-time updates * Important notifications in one central location Requirements: * iOS 17 or later, iPadOS 17 or later * Your device must be set up by your organization using Jamf Pro

Ratings & Reviews

3.0

out of 5

275 Ratings

Buggy user experience
12/14/2023
RJNpizza
As someone on the user side of this service, my experience has been frustrating…Lots of bugs when installing approved apps (requiring reboots, reinstalls, and at one point a full reset of the phone), newly added apps by our admins not showing up for days or ever, and inability to install approved apps and error messages that don’t lead towards a resolution with admins.I don’t know what this tool looks like from the admin side of things, but the experience from the user side has been frustrating.
Buggy user experience
12/14/2023
RJNpizza

As someone on the user side of this service, my experience has been frustrating…Lots of bugs when installing approved apps (requiring reboots, reinstalls, and at one point a full reset of the phone), newly added apps by our admins not showing up for days or ever, and inability to install approved apps and error messages that don’t lead towards a resolution with admins.I don’t know what this tool looks like from the admin side of things, but the experience from the user side has been frustrating.
Making Admins Life Easy.
11/09/2020
Midspeed
I am not sure why some reviews are poor or there isn’t more 5 stars on this app. This app is used together with Jamf Pro. For those that don’t know this makes giving your users the access to install apps without them having to use their personal Apple IDs. You can also assign purchased apps and this will avoid your org losing money by having people buy their own apps and then reimbursing them but you will never have a license for the app if that employee leaves in the future. Together with Apple Business Manager or School Manager together with Apps and Books (formerly VPP) this has helped tremendously. Having users with iPads in my org all across the US asking me for an app and being able to give them access so easily and cleanly is priceless. JAMF FOR LIFE!!!
Making Admins Life Easy.
11/09/2020
Midspeed

I am not sure why some reviews are poor or there isn’t more 5 stars on this app. This app is used together with Jamf Pro. For those that don’t know this makes giving your users the access to install apps without them having to use their personal Apple IDs. You can also assign purchased apps and this will avoid your org losing money by having people buy their own apps and then reimbursing them but you will never have a license for the app if that employee leaves in the future. Together with Apple Business Manager or School Manager together with Apps and Books (formerly VPP) this has helped tremendously. Having users with iPads in my org all across the US asking me for an app and being able to give them access so easily and cleanly is priceless. JAMF FOR LIFE!!!
Bringing the Launcher to Mac
02/22/2019
Stevarino420
Our user base is a very unique set of users. They prefer things to “just happen” by magic. For us, Applications are best scoped directly to devices, however we were able to leverage the power of Bookmarks in Self Service for creating a one-stop shop for all the web shortcuts to mimic the application that we use on our Windows computers. Mac users now have easy access to all those daily use items that they were accustomed to finding all in one place. This makes it easier for everyone to get to where they need to.
Bringing the Launcher to Mac
02/22/2019
Stevarino420

Our user base is a very unique set of users. They prefer things to “just happen” by magic. For us, Applications are best scoped directly to devices, however we were able to leverage the power of Bookmarks in Self Service for creating a one-stop shop for all the web shortcuts to mimic the application that we use on our Windows computers. Mac users now have easy access to all those daily use items that they were accustomed to finding all in one place. This makes it easier for everyone to get to where they need to.
Self Service
01/07/2019
derrad89
Chances are if you are reading this review you are interested in utilizing jamf or you have no idea why this application is on your device. No worries. Think of jamf self service as your organizations internal App Store. If your organization provided you with an iOS device or you opted in to use your companies mobile device management (MDM) for email on your personal device this application would be pushed out. If your organization is looking to make access to applications easier without the use of an Apple ID talk to jamf about their solutions.
Self Service
01/07/2019
derrad89

Chances are if you are reading this review you are interested in utilizing jamf or you have no idea why this application is on your device. No worries. Think of jamf self service as your organizations internal App Store. If your organization provided you with an iOS device or you opted in to use your companies mobile device management (MDM) for email on your personal device this application would be pushed out. If your organization is looking to make access to applications easier without the use of an Apple ID talk to jamf about their solutions.

Changes and improvements: Users can pull-to-refresh on the Details view of any item to reload content without leaving the screen. Stability improvements prevent unexpected shutdowns and slowness. Accessibility improvements: Search results navigate in the correct order when read with VoiceOver. Search result items now read as a single control rather than separate focus points in VoiceOver. The pagination indicator on the Browse tab now uses a visual shape in addition to color to show the active page. Resolved issues: Fixed: You cannot exclude the device compliance registration flow from conditional access policies on iOS, which can improperly gate app access. Fixed: Using NSUserDefaults causes a loading delay of several seconds. Fixed: German language translations are incorrect on the App Details, Search, and Settings screens. Fixed: An "error loading content" message intermittently displays on the Browse tab when the app returns from the background, even though content is available. Fixed: Notification filtering does not work correctly when you set the app language to something other than English. Fixed: The app icon's notification badge on the Home Screen may disappear unexpectedly. Fixed: Category labels on the Browse tab appear truncated. Fixed: Launching the app from a push notification may not redirect you to the Details view.

Version 12.1.0 Sep 9

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller: JAMF Software
Size: 40.3 MB
Category: Utilities
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

iPad
Requires iPadOS 17.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 9 more

English, Dutch, French, German, Italian, Japanese, Portuguese, Simplified Chinese, Spanish, Traditional Chinese
Age Rating: 4+

4+

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