Customize & control your ecobee devices from your phone, 24/7. Enhance your home with ecobee smart thermostat & home monitoring and boost your comfort and security.
The ecobee by Generac app connects your home’s comfort, security, and energy systems into one intelligent experience. Powerful on their own and brilliant together, ecobee and Generac products learn your home’s patterns, adapt automatically, and help keep you comfortable, protected, and prepared, wherever you are.
Comfort and energy savings
· Control your smart thermostat from anywhere.
· Save energy automatically with devices that adapt to your schedule, occupancy, and comfort preferences.
· Track energy use and savings with easy-to-read reports.
· Get alerts for HVAC maintenance and air filter changes.
· Lower utility bills with solar products that use stored energy when utility prices peak, saving you money automatically.
Home security
· Easily monitor and manage your Smart Doorbell Camera and SmartCamera.
· See what’s happening in and around your home in real time.
· Get real-time alerts for important activity, including people and packages with an ecobee Smart Security plan.
Resilience and backup power
· Manage your PWRcell 1 & 2 home battery systems, PWRmicro inverters and PWRManager load control systems directly in the app.
· Monitor real-time and historical energy production and storage.
· Stay prepared with Outage Guard, which tracks severe weather and automatically charges your battery ahead of potential outages.
· Extend backup power during outages with intelligent coordination between your thermostat and battery system.
Keep everything running smoothly, all in one place. Download the ecobee by Generac app today.
Update from original. They apparently fixed whatever problems and app is working fine again although I haven’t tried to reinstall the sensor. Still, I have a lot of smart home devices and apps. This product is the must troublesome. Biggest heartburn is that whenever there is a hiccup with my wifi, the ecobee products don’t reconnect automatically like all the others. I have to manually reconnect using device. Other than that happy with product. My app starting popping up a screen that says one of my sensors is low on battery. I click ok and it says reconnected them comes right back and says low battery again. Changed the battery twice with no luck. The worst part is that I can’t get past that screen to do anything else. Can’t remove the sensor, change temp or anything, just see a screen with low battery warning. I went to desk top version and I can change temps and all, I removed that sensor from any thermostat setting on the desktop version but app still keeps popping up that screen. Freakin annoying as hell. Finally figured out how to unpair the sensor but that didn’t fix the problem. App still says low battery. The apps are totally worthless at this point as all I can do is see a screen that says sensor battery low. Infuriating to say the least. I wonder if the Nest product had these kind of issues
Developer Response
Sorry to hear this alert issue impacted you! We have fixed this bug and put measures in place to prevent it from happening in the future.
Changes in app do not reflect on thermostat…
SeriouslyThisIsMyNickname
When I first got ecobee in our new home, it worked flawlessly. Whatever we changed on the app, it instantly updated and changed on the thermostat. However, over the last two months since in app update, it’s like it takes several minutes before the changes I make will even be sent to the thermostat (that’s if they don’t revert back to the settings that I had prior — if I tab out of the app and go back, it reverts back to the settings as if I never changed anything). I’ve been on the go from home, went to adjust settings via the app, and the changes will not stick. It just reverts back to what setting it was using prior. I use Comfort Settings and have a schedule set, but it’s always allowed me to change at will to be temperatures we want. Even after removing them temporarily and restarting the thermostat, it’s like there is a massive delay with the app and having the thermostat respond.It’s not our internet connection. All other items we have that works off of our internet does well with an instant response. Anymore, I’m finding myself having to get up and adjust the settings manually at the thermostat when we don’t want to use the scheduled/fixed settings… which defeats the purpose of having a Smart Thermostat in terms of convenience via an app by doing it on the go/not near the thermostat. It’s something that’s been changed in an update over the last 2 months that’s causing us issues.
Home IQ is buggy and needs fixed. Can't do power manager for a month
Anonymous veriewer
The homeIQ feature is buggy. I try to see reports but it says I need to add my home details so I click that button to enter them. But the screen with the form to fill out just blinks on the screen and then is gone. So I can't enter the data they want. Updated app, ipadOS 17.7.2 (not the latest OS) ... There's lots of useful reminders and alerts that can be sent to any mobile device with the app installed and registered so you can be aware of any problems or needs to attend to even when away. And location tracking can turn on your a/c or heat as you get near home so it's already started to become comfortable by the time you arrive. Very nice! ... Glad the temp adjustment method has been revised. For a couple years now there has finally been a way to manually change the temp in single degree increments without needing Alexa. So much better! ... (Before the revision, it was very inconvenient to try to precisely change temperatures. There was no up or down button so you have to drag the slider and hope it only moves 1 degree. And since the indication of what temperature it was being set to lagged, you couldn't be sure if you went too far or not until you let go. just a bad design. Glad it was changed.) ... Also, I had bought this thinking i could get a rebate from my power company. Find out it takes a month before the setting to enable power manager shows and isn't available out of box. This means you could miss out on energy saver rebates if that is your plan.
Developer Response
Hello there, thank you for reaching out to us! I'm sorry to hear about the eco+ enrollment and temperature setting issues being experienced. If the eco+ enrollment is needed sooner please reach out to me at support@ecobee.com with your thermostat's serial number so that I can see if we can speed up that process for you. As for the temperature slider function, I would be more than happy to share your feedback with our product development team to look over and review when considering future possible updates. I'm happy to help!
Good Thermostat, Okay App, Bad Filter Service
XIXIILXXXI
Overall I give the product and services four stars. The thermostat itself functions well. I have no complaints about the device. The app leaves some things to be desired. You can get lost easily in menus and have difficulty remembering where they place each function. The app has been built up over time and could use some spring cleaning and reorganizing. I will also admit that the most recent app update removed all the iconic bee interfaces and replaced them with boring ‘e’ symbols. It definitely shows the device is going mainstream and is killing its unique brand history in the process. That aside beware of the in-app subscription service. They now offer filters direct however, and this is a big however, the filters contain no labeling and I can tell you from first hand experience they do not appear to met the MERV ratings you are paying for. I ordered MERV 13 and based on appearance alone, it’s a MERV 7 fabric at best. I advised Ecobee of this and they didn’t even apologize or offer to fix it. There is clearly no satisfaction guarantee or customer resolution practice. All I was told is that they would pass my concerns along. So buyer beware. The devices are good, the app is functional but leaves some to be desired, and the in-app filter service is suspicious and likely fraudulent at this time.
We update the app regularly to ensure the best experience for you. This version brings many bug fixes and improvements to your ecobee experience.
Questions or comments? Let us know what you think of this update at ios@ecobee.com.
Version 26.17.0
The developer, ecobee Ltd., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
User Content
Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Seller
ecobee Ltd.
Size
588.4 MB
Category
Lifestyle
Compatibility
Requires iOS 17.0 or later.
iPhone Requires iOS 17.0 or later.
iPad Requires iPadOS 17.0 or later.
Apple Watch Requires watchOS 10.0 or later.
Location
This app may use your location even when it isn’t open, which can decrease device battery life.
