My2N

Name: My2N
Rating: 4.6 (1945 reviews)
Author: 2N TELEKOMUNIKACE a.s.

Business

Free

1.9K Ratings
Ages

4+
Years
Category

Business
Developer

2N TELEKOMUNIKACE a.s.
Language

EN
+ 7 More
Size

84
MB

My2N allows you to answer your door using only your mobile phone – from anywhere! Talk to the visitor calling your intercom and open the door with one touch or tell them to try again later. Never miss a delivery again! My2N from 2N also empowers you with the ability use your mobile phone as your access credential and the key to your doors. Our latest version introduces patented WaveKey technology to bring you unprecedented reliability, opening speed and solution security. We will be rolling out our data transfer functionality for Mobile Key app users gradually so stay tuned! WaveKey technology allows door opening to feel instant upon reader touch. Furthermore, it prevents unwanted door opening by static phones and attempts to ensure phones moving away from the reader won’t authenticate. Online pairing functionality allows you to issue credentials to tenants or employees from anywhere directly from the My2N portal and the users will receive it smoothly into the app without the need to be physically present on-site. Bluetooth credential security is guaranteed by government grade AES encryption over our proprietary channel. Used in combination with an appropriate 2N® IP Intercoms or Access Units, My2N app offers a convenient, secure and reliable keyless access solution. Operation modes include: ‘Touch mode’, which lets you open the door without removing your phone from your pocket or bag, simply by touching the reader. Enjoy a seamless and convenient access experience even if your hands are full. ‘Tap mode’, which allows you to trigger door opening form a greater distance by tapping the button in the app. Perfect for car park or garage access. ‘Card mode’, allowing you to authenticate by presenting your phone against the reader without need to unlock the screen Disabled by default. Requires ‘Tap mode’ enabling by reader admin. Note: This app has all the functionalities of our Mobile Key app, will fully replace it in the future and Mobile Key will be discontinued.

Ratings & Reviews

4.6

out of 5

1.9K Ratings

Pause
06/10/2024

JPN520
It would be nice to be able to have access to pause the doorbell from ringing during certain times.

Developer Response
Edit: We have released first version of "Do not disturb" feature in the latest version. Currently it's only On/Off functionality, you can find it in the "Calling" section in settings. Hello,we will have "Do not disturb" feature in the app very soon so be ready. Otherwise thank you for your rating and I hope once we will release it, you will consider leaving 5 stars. Thank you!
Pause
06/10/2024

JPN520

It would be nice to be able to have access to pause the doorbell from ringing during certain times.
Developer Response 10/15/2024
Edit: We have released first version of "Do not disturb" feature in the latest version. Currently it's only On/Off functionality, you can find it in the "Calling" section in settings. Hello,we will have "Do not disturb" feature in the app very soon so be ready. Otherwise thank you for your rating and I hope once we will release it, you will consider leaving 5 stars. Thank you!
My2N
06/01/2024

My2N problems
App and all critical functions immediately stopped functioning with no notice only 3 months after we paid $10,000 USD for equipment and an unlimited App use fee. The error message on the My2N disabled app and site simply state License expired. There is no logical way to remedy or pay extra money to fix or get license to become updated and gain App functionality. We contacted the local My2N contractor and My2N tech support. The local contractor recording states it will take 3 days or more to try to respond. The local Contracted installer had many problems with installation. There are many other problems. Major disappointment!

Developer Response
Hello, thank you for letting us know about your issues, was your issue solved by our technical support? Issues you are experiencing should not be common. In case you have some individual issues, please use the report form in the app in the Configuration - Report a problem section. We would be happy if you reconsidered your rating once your issue will be solved.
My2N
06/01/2024

My2N problems

App and all critical functions immediately stopped functioning with no notice only 3 months after we paid $10,000 USD for equipment and an unlimited App use fee. The error message on the My2N disabled app and site simply state License expired. There is no logical way to remedy or pay extra money to fix or get license to become updated and gain App functionality. We contacted the local My2N contractor and My2N tech support. The local contractor recording states it will take 3 days or more to try to respond. The local Contracted installer had many problems with installation. There are many other problems. Major disappointment!
Developer Response 06/03/2024
Hello, thank you for letting us know about your issues, was your issue solved by our technical support? Issues you are experiencing should not be common. In case you have some individual issues, please use the report form in the app in the Configuration - Report a problem section. We would be happy if you reconsidered your rating once your issue will be solved.
Big product design gaps!!
02/17/2024

ClarkLarrabee
The app for this intercom does not ring through to my Apple Watch when someone is at my door. I have my phone on silent all the time (like most people do) and my Apple Watch vibrates when I receive phone calls or texts or other app notifications. But this app does not interact with my Apple Watch, so I constantly miss calls from deliveries and other people at my door - which makes this intercom solution useless. This is a huge miss in the design on the app. Wish we knew this before we bought the intercom system - would have found another option.
Big product design gaps!!
02/17/2024

ClarkLarrabee

The app for this intercom does not ring through to my Apple Watch when someone is at my door. I have my phone on silent all the time (like most people do) and my Apple Watch vibrates when I receive phone calls or texts or other app notifications. But this app does not interact with my Apple Watch, so I constantly miss calls from deliveries and other people at my door - which makes this intercom solution useless. This is a huge miss in the design on the app. Wish we knew this before we bought the intercom system - would have found another option.
About the Apple Watch
09/06/2024

Dead Write
Our condo locks are being changed today, and this is the app to interact with them. Apparently, there is no Apple Watch interaction. I suggest that the developer look into three particular upgrades to the app concerning the Apple Watch. 1. At a minimum, the app should be able to signal the Apple Watch that someone is at the door. I don’t always carry my iPhone around the house with me so I will miss it if someone rings the bell.2. Ideally, the Apple Watch would be able to perform the functions that the app on the iPhone performs, such as communicating through the microphone and the camera, and buzzing someone in.3. It would be nice if I could tap my Apple Watch to unlock the door when I’m coming in, instead of digging into my pocket or bag for the phone.

Developer Response
Hello, thank you very much for the valuable feedback, we are looking into the 1st and 2nd option that you described but we have no confirmed timeline yet. For the third point we also looked into it, but as our app supports touch mode, where you can just touch the access unit and the door will automatically open when you have background scanning on the phone, opening via tap on the Apple Watch feels like a lot of extra steps. But in general we are looking into making the Apple Watch more usable with our app. Thank you for the rating!
About the Apple Watch
09/06/2024

Dead Write

Our condo locks are being changed today, and this is the app to interact with them. Apparently, there is no Apple Watch interaction. I suggest that the developer look into three particular upgrades to the app concerning the Apple Watch. 1. At a minimum, the app should be able to signal the Apple Watch that someone is at the door. I don’t always carry my iPhone around the house with me so I will miss it if someone rings the bell.2. Ideally, the Apple Watch would be able to perform the functions that the app on the iPhone performs, such as communicating through the microphone and the camera, and buzzing someone in.3. It would be nice if I could tap my Apple Watch to unlock the door when I’m coming in, instead of digging into my pocket or bag for the phone.
Developer Response 09/09/2024
Hello, thank you very much for the valuable feedback, we are looking into the 1st and 2nd option that you described but we have no confirmed timeline yet. For the third point we also looked into it, but as our app supports touch mode, where you can just touch the access unit and the door will automatically open when you have background scanning on the phone, opening via tap on the Apple Watch feels like a lot of extra steps. But in general we are looking into making the Apple Watch more usable with our app. Thank you for the rating!

With this release we bring you: • Opening doors connected to the intercom without needing a call - faster and more reliable opening remotely • Opening access units remotely (Needs to be pre-configured in My2N platform) • Support for Liquid glass • Design updates • Bugfixes