NETGEAR Nighthawk - WiFi App

Name: NETGEAR Nighthawk - WiFi App
Rating: 4.7 (680329 reviews)
Author: NETGEAR

Easily access your features

Free

680K Ratings
Ages

4+
Years
Category

Utilities
Developer

NETGEAR
Language

EN
+ 9 More
Size

270.7
MB

Do more with your WiFi using the NETGEAR Nighthawk app. Access your router’s features and manage your network from anywhere after quickly setting up your WiFi in just a few steps. The Nighthawk app gives you convenient access to your router’s features: - Anywhere Access – Monitor and control your home WiFi from anywhere. - Smart Parental Controls – Filter content and limit time online automatically with Circle® on NETGEAR. - Armor Security – Advanced cybersecurity on your network to protect all devices from online threats. - Speed Test – See if you’re getting the internet broadband speeds you’re paying for. - Guest WiFi – Set up a secure and separate WiFi network for guests. - Traffic Meter – Monitor internet usage over time. - Easily pause WiFi, update firmware, and more! The NETGEAR Nighthawk app (formerly Up App) is a complete upgrade from the legacy NETGEAR genie app. New features are consistently being added. Install it today! For more information about your router, visit http://www.support.netgear.com

Ratings & Reviews

4.7

out of 5

680K Ratings

Disappointed with Netgear in general.
07/04/2018

SmoreSpohrs
I have been using the Netgear Genie app for a couple of years. The Nighthawk app is ok, but it doesn’t have a refresh for when my kids are turning on theirs devices to be “unpaused”, so I still use the Genie app. I would really like to see all devices that have an IP address assigned to them in my device list. Then I could “unpause” them before they are actually connected. I would also like to see a time limit for certain devices. This is the concept with products like Circle. It would be nice if my router did those things so I would not have to buy yet another router to get that capability. I am aware that Circle is available on certain Nighthawk routers, but not all and the one that it is available on is far inferior to the product I have. I hate that I had to buy the more expensive model without the parental controls I wanted because the router with the controls didn’t work in my house. I fully expected Netgear to upgrade the better routers but that has not happened in well over 2 years. In all I would not choose Netgear again. There are other routers on the market that have parental controls built in and on several models. I hope to switch soon.
Disappointed with Netgear in general.
07/04/2018

SmoreSpohrs

I have been using the Netgear Genie app for a couple of years. The Nighthawk app is ok, but it doesn’t have a refresh for when my kids are turning on theirs devices to be “unpaused”, so I still use the Genie app. I would really like to see all devices that have an IP address assigned to them in my device list. Then I could “unpause” them before they are actually connected. I would also like to see a time limit for certain devices. This is the concept with products like Circle. It would be nice if my router did those things so I would not have to buy yet another router to get that capability. I am aware that Circle is available on certain Nighthawk routers, but not all and the one that it is available on is far inferior to the product I have. I hate that I had to buy the more expensive model without the parental controls I wanted because the router with the controls didn’t work in my house. I fully expected Netgear to upgrade the better routers but that has not happened in well over 2 years. In all I would not choose Netgear again. There are other routers on the market that have parental controls built in and on several models. I hope to switch soon.
Needs key features
07/06/2019

Raimbaalbaphomet
So, the app does work thankfully but I have some qualms with it. This app should support all Netgear WiFi boosters. If you don’t use a nighthawk booster, ALL devices won’t show on the device list, not just what’s on the booster. Next, I do like that there are preset times to allow guest WiFi but it either needs to let you input the time manually or it should have a drop down menu like every other Netgear app has that you can select time increments of 15-30 minutes. I have my kids on the guest WiFi since my Netgear booster isn’t supported for the XR500. The XR500 doesn’t have parental controls at all, even though the advertisement says it does. It’s much better to be able to set time periods on a guest WiFi than it is to disable each device and have to look at the time constantly. I’d love to see this app to give more control since the admin is the one who uses the app. I’d love to be able to edit the devices themselves on the app. Yea I’m sure Netgear will say, get the circle app. Guys... the circle app is among the worse apps you have. It DOESN’T work. Netgear products aren’t cheap and you shouldn’t need five apps to do something basic. You shouldn’t have to pay a premium for parental controls. Netgear’s reputation keeps taking major hits because the lack of user friendly apps and trying to cash out on features that every other company gives for free. This was almost a $400 router. I’d expect to be able to use an app that acts like the $400 was well spent.
Needs key features
07/06/2019

Raimbaalbaphomet

So, the app does work thankfully but I have some qualms with it. This app should support all Netgear WiFi boosters. If you don’t use a nighthawk booster, ALL devices won’t show on the device list, not just what’s on the booster. Next, I do like that there are preset times to allow guest WiFi but it either needs to let you input the time manually or it should have a drop down menu like every other Netgear app has that you can select time increments of 15-30 minutes. I have my kids on the guest WiFi since my Netgear booster isn’t supported for the XR500. The XR500 doesn’t have parental controls at all, even though the advertisement says it does. It’s much better to be able to set time periods on a guest WiFi than it is to disable each device and have to look at the time constantly. I’d love to see this app to give more control since the admin is the one who uses the app. I’d love to be able to edit the devices themselves on the app. Yea I’m sure Netgear will say, get the circle app. Guys... the circle app is among the worse apps you have. It DOESN’T work. Netgear products aren’t cheap and you shouldn’t need five apps to do something basic. You shouldn’t have to pay a premium for parental controls. Netgear’s reputation keeps taking major hits because the lack of user friendly apps and trying to cash out on features that every other company gives for free. This was almost a $400 router. I’d expect to be able to use an app that acts like the $400 was well spent.
Horrible app experience
07/30/2022

BryantMF
App still requires you to set up an account to even use it, giving the app all kinds of permissions to mine your data. It does NOT need this level of permissions, the app is supposed give you control of your router only. A couple of weeks ago, Netgear installed the armor trial WITHOUT my permission, something I have refused to do. The web interface does not let you control armor, you have to use the app to do it, which gives them permission to mine your data. This is a despicable decision by Netgear. I refuse to use the app, and will let the trial expire. I’ve used Netgear products for 25-30 years, but I will look at other options in the future. They are becoming extremely shady, installing FEATURES without permission, requiring you to register so they can mine your dara just to use the app. I wish Apple step in and give them the boot from the App Store until they start respecting your privacy and choices.Update: Another update, still wants you to login and give permission to mine you data. All of the above review still applies. I let armor expire, after it installed without permission. I will never agree to an app that mines data. At this point I’ve given up hope they will ever change back to the way it used to work. It seems to be a conscious shady business practice at this point. I don’t understand how this app gets a 4.7 rating. The majority of reviewers give it 1 maybe 2 stars. I’d give it a zero if I could.

Developer Response
Hello BryantMF,We appreciate your valuable feedback and want you to know that your experience is important to us. Your concerns have been escalated to our Product Management Team for review.If you have any additional feedback or need assistance, we will be happy to help you. Please reach out to us directly at netgearteam@netgear.com.Regards,NETGEAR Team
Horrible app experience
07/30/2022

BryantMF

App still requires you to set up an account to even use it, giving the app all kinds of permissions to mine your data. It does NOT need this level of permissions, the app is supposed give you control of your router only. A couple of weeks ago, Netgear installed the armor trial WITHOUT my permission, something I have refused to do. The web interface does not let you control armor, you have to use the app to do it, which gives them permission to mine your data. This is a despicable decision by Netgear. I refuse to use the app, and will let the trial expire. I’ve used Netgear products for 25-30 years, but I will look at other options in the future. They are becoming extremely shady, installing FEATURES without permission, requiring you to register so they can mine your dara just to use the app. I wish Apple step in and give them the boot from the App Store until they start respecting your privacy and choices.Update: Another update, still wants you to login and give permission to mine you data. All of the above review still applies. I let armor expire, after it installed without permission. I will never agree to an app that mines data. At this point I’ve given up hope they will ever change back to the way it used to work. It seems to be a conscious shady business practice at this point. I don’t understand how this app gets a 4.7 rating. The majority of reviewers give it 1 maybe 2 stars. I’d give it a zero if I could.
Developer Response 03/22/2022
Hello BryantMF,We appreciate your valuable feedback and want you to know that your experience is important to us. Your concerns have been escalated to our Product Management Team for review.If you have any additional feedback or need assistance, we will be happy to help you. Please reach out to us directly at netgearteam@netgear.com.Regards,NETGEAR Team
Can’t connect!
09/15/2022

Yung French
So my issue is when I first got my wifi extender the app would work then all of a sudden it would always say it cant connect to the router to disable vpn and all these other messages would pop up but idk what the issue is even though it says it cant connect to the router my wifi signal is working good so its like it is working but the app isn’t if that makes sense because as soon as I disconnect the extender I loose signal to the main router because im to far from it and when I plug it back in then i get full bars and im connected to wifi so I dont get it why does it say it cant connect to the router if i an connected to the wifi ive tried all types of troubleshooting and nothing works ive tried multiple times restarting the extender and starting from new thats the only way the app would work for that moment it works fine it says im connected to the router but as soon as i close the app and get back on the message pops again saying can’t connect to router so confusing need fixed ASAP for peace of mind even tho im convinced the extender works perfectly fine the app is what triggers me & I literally was just messing with the app right now and since it keeps saying unable to connect to router i tested my speed just to see if it did anything and sure enough it did it shows my speed and all the devices that are connected so im very confused now how all that works but it saying not connected to
Can’t connect!
09/15/2022

Yung French

So my issue is when I first got my wifi extender the app would work then all of a sudden it would always say it cant connect to the router to disable vpn and all these other messages would pop up but idk what the issue is even though it says it cant connect to the router my wifi signal is working good so its like it is working but the app isn’t if that makes sense because as soon as I disconnect the extender I loose signal to the main router because im to far from it and when I plug it back in then i get full bars and im connected to wifi so I dont get it why does it say it cant connect to the router if i an connected to the wifi ive tried all types of troubleshooting and nothing works ive tried multiple times restarting the extender and starting from new thats the only way the app would work for that moment it works fine it says im connected to the router but as soon as i close the app and get back on the message pops again saying can’t connect to router so confusing need fixed ASAP for peace of mind even tho im convinced the extender works perfectly fine the app is what triggers me & I literally was just messing with the app right now and since it keeps saying unable to connect to router i tested my speed just to see if it did anything and sure enough it did it shows my speed and all the devices that are connected so im very confused now how all that works but it saying not connected to

This latest release adds some enhancements and bugfixes. Be sure to update your WiFi system to the latest version with the app in order to explore all the great features. Reach out to us at netgearteam@netgear.com if you have any feedback or run into any issues—we’re here to help.

Version 2.49.0

3d ago

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